Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout curtains, iron/ironing board
Room amenity
Free full breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • McNeese State University
    ‪2 min drive‬
  • Golden Nugget
    ‪6 min drive‬
  • Lauberge Casino Lake Charles
    ‪7 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lake Charles

When you stay at Best Western Plus Prien Lake Hotel & Suites - Lake Charles in Lake Charles, you'll be near the airport, within a 10-minute drive of Golden Nugget and Lauberge Casino Lake Charles. .This hotel is 0.9 mi (1.4 km) from Lake Charles Memorial Hospital and 1 mi (1.6 km) from Wilshire Plaza Shopping Center.

What's nearby

  • Prien Lake Mall - 2 min drive - 2.6 km
  • McNeese State University - 2 min drive - 2.2 km
  • Lake Charles Civic Center - 5 min drive - 4.5 km
  • Golden Nugget - 6 min drive - 6.9 km
  • Lauberge Casino Lake Charles - 7 min drive - 6.6 km

Getting around

  • Lake Charles Station - 11 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 11 min drive

Restaurants

  • ‪Seafood Palace - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Lake Charles Memorial Hospital Cafeteria - ‬11 min walk
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Tony's Pizza - ‬17 min walk

About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lake Charles? This hotel has 350 square feet (33 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Regine

The clerk was
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Stayed 1 night in May 2025

6/10 Okay

Sarain

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Donmeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with great customer services from all of the employees
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not again

The hotel breakfast was awful! The pool was entirely too cold for an end of May stay. Maid service only available upon request!!
Stayed 2 nights in May 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

6/10 Okay

Brenda

Liked: Cleanliness
Checkin was a little hectic and not very welcoming.
Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Disliked: Amenities
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

DeCarla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verna

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t find staff to be helpful. My tv had no volume. When AI asked for towels I was told they were out for the day. The only thing I was satisfied with was the hot and fresh breakfast.
Stayed 1 night in May 2025

8/10 Good

tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here each time i go home always ok
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Improvement of principles needed

The property was okay but you can quickly tell the property is not being maintained like it should and will quickly deteriorate. The customer service was also poor. I arrived at 2pm and there was a woman checking in in front of me and I herd the manager tell her that check in was at 4pm but he had a couple rooms and he would be able to check her in if she paid a $25 fee. She was obviously irritated but reluctantly agreed to pay the fee. Then it was my turn and conveniently he had the same couple of rooms available if I was willing to pay the fee. The exact type of room that I booked just happened to be available if I was willing to pay the fee. I just feel the integrity of this hotel is not what it needs to be and I will not be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Ivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

The check-in process takes too long and the indoor water park hours aren’t great but the property itself is wonderful for the price.
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Stayed 1 night in May 2025

10/10 Excellent

JAVIE

Business traveller, Travelled with group
Liked: Amenities
Everything's so nice.
Stayed 1 night in May 2025

10/10 Excellent

Karmen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love this property!! Great area and service. I will visit in the future !
Stayed 1 night in Apr 2025

10/10 Excellent

Augustine V.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation

The room was very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying our time here together
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with family
Need better towels
Stayed 1 night in May 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled property - comfortable and clean room, fantastic shower, very friendly staff. Would absolutely stay here again.
Stayed 2 nights in May 2025