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Holiday Inn Express Hotel & Suites Lake Charles by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Lake Charles by IHG

Exterior
Free buffet breakfast
Exterior
Exterior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
402 N Martin Luther King Hwy, Lake Charles, LA, 70601
  • Place, Lake Charles Event Center
    ‪5 min drive‬
  • Place, McNeese State University
    ‪10 min drive‬
  • Place, Lauberge Casino Lake Charles
    ‪14 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Wyndham Lake Charles Casino Area
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,005 reviews
The price is NZ$158
includes taxes & fees
30 Nov - 1 Dec
Wyndham Lake Charles Casino Area

About the area

Lake Charles

Located in Lake Charles, Holiday Inn Express Hotel & Suites Lake Charles by IHG is a 5-minute drive from Children's Museum Lake Charles and 6 minutes from Lake Charles Event Center. .This hotel is 5.4 mi (8.7 km) from Prien Lake Mall and 6.2 mi (10 km) from McNeese State University.

What's nearby

  • Lake Charles Event Center - 5 min drive - 6.6 km
  • Prien Lake Mall - 9 min drive - 8.4 km
  • McNeese State University - 10 min drive - 9.9 km
  • Golden Nugget - 13 min drive - 12.4 km
  • Lauberge Casino Lake Charles - 14 min drive - 12.1 km

Getting around

  • Lake Charles Station - 7 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 19 min drive

Restaurants

  • ‪Steamboat Bill's - ‬2 min drive
  • ‪Biscuit & Jamz - ‬3 min drive
  • ‪Lucky Wok - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Famous Foods - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Lake Charles by IHG

Hotel with free breakfast, in the vicinity of Children's Museum Lake Charles
Holiday Inn Express Hotel & Suites Lake Charles by IHG offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lake Charles
Holiday Inn Express Lake Charles
Holiday Inn Express Lake Charles Hotel Lake Charles
Lake Charles Holiday Inn
Holiday Inn Lake Charles
Holiday Inn Express Hotel Suites Lake Charles
Holiday Inn Express Hotel Suites Lake Charles by IHG
Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel
Holiday Inn Express Hotel & Suites Lake Charles by IHG Hotel
"Holiday Inn Express Hotel Suites Lake Charles an IHG Hotel"

Reviews

Holiday Inn Express Hotel & Suites Lake Charles by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 992 reviews
Rating 8 - Good. 276 out of 992 reviews
Rating 6 - Okay. 117 out of 992 reviews
Rating 4 - Poor. 65 out of 992 reviews
Rating 2 - Terrible. 77 out of 992 reviews

Reviews

2/10 Terrible

Willette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

review of NON stay

I did NOT stay at this hotel, yet I was charged %147.23 for a NO-SHOW to which I was never confirmed, nor coud they confirm my reservation!! I have been given the run around and monies stolen from me...
Stayed 3 nights in Jul 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
When we got there our air didn't work. So it was hot and muggy. But they replaced the whole unit and it was nice after. They were friendly and attentive. Parking was hard because not a lot of spaces. But not bad for the price.
Stayed 4 nights in Jul 2025

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Staff & service
Clean but needs updating
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Stayed one night to play at the local casino so the room was everything we needed with buffet breakfast in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Staff was very nice and helpful. Room had lights that didn’t work, very stuffy room, no extra towels, and the area it was in did not feel safe.
Stayed 1 night in Jul 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service
We only stayed one night passing through town. The property is nice. The lobby was pretty with a large tree decorated for July 4th. The staff were all very friendly and got us checked in quickly. Our only complaint would be there was an odor in the room. It was tolerable so we did not request a room change. Most likely the rooms need to be updated with new carpet and ac unit as it was set at 64 but was not that cold. The AC ran loudly all night.
Stayed 1 night in Jul 2025

8/10 Good

potato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

The rooms definitely need updating.

Lobby was beautiful and breakfast was one of the best hotel breakfast buffets I’ve had. That being said, the room we had wasn’t too great. The shower had some of the pinkish mold in the corners, there wasn’t even a shower curtain in there when we arrived we had to call for it, and the air in the room just felt muggy no matter what you put the a/c on. If it hadn’t been for the mugginess and the shower it would’ve been a better rating.
Stayed 2 nights in May 2025

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities
Need to fix Washing machine
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful 2 night stay. Everyone of the staff was polite, professional and welcoming. We never walked through the lobby without a friendly greeting. The hair dryer didnt work in our room, I stopped at the desk on our way out for the day. By the time we returned we had a new one installed. The breakfast was great. The nice lady handled the very busy room like a pro. We also utilized the pool and the entire family from 2 rooms had a great time. Thank you to all your staff. Im sure we will be back someday
Stayed 2 nights in Jun 2025

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were comfortable and cleaned.The front desk clerk pleasant and receptive.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel had a musky smelll, the room we had smelled like mold or mildew, bathroom tub had rust spots and we left in the middle of the night feeling nauseous.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrea

Stayed 2 nights in May 2025

10/10 Excellent

Iris

Stayed 1 night in Jun 2025

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful! The bath tub jets wouldn’t work.
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, room comfort
Clean room. Hot breakfast. Somewhat updated room but older tub enclosure.
Stayed 1 night in Jun 2025