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Holiday Inn Express & Suites Lancaster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Lancaster by IHG

Free daily full breakfast
Exterior
Property amenity
Hallway
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
1861 Riverway Dr, Lancaster, OH, 43130
  • Place, Ohio Glass Museum
    ‪5 min drive‬
  • Place, Rising Park
    ‪5 min drive‬
  • Place, Fairfield Medical Center
    ‪8 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Lancaster

With a stay at Holiday Inn Express & Suites Lancaster by IHG in Lancaster, you'll be within a 5-minute drive of Cinemark River Valley Mall and Ohio Glass Museum. .This hotel is 2.8 mi (4.4 km) from Rising Park and 2.8 mi (4.5 km) from Georgian Museum.

What's nearby

  • Cinemark River Valley Mall - 2 min drive - 1.1 km
  • Ohio Glass Museum - 5 min drive - 4.6 km
  • Rising Park - 5 min drive - 3.6 km
  • Fairfield Medical Center - 8 min drive - 6.7 km
  • Hocking Hills State Park - 31 min drive - 30.9 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 41 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sheetz - ‬20 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Donatos Pizza - ‬4 min drive

About this property

Holiday Inn Express & Suites Lancaster by IHG

Hotel in Lancaster with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Lancaster by IHG offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool.
A complimentary full breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel

Reviews

Holiday Inn Express & Suites Lancaster by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 706 reviews
Rating 8 - Good. 196 out of 706 reviews
Rating 6 - Okay. 61 out of 706 reviews
Rating 4 - Poor. 40 out of 706 reviews
Rating 2 - Terrible. 23 out of 706 reviews

Reviews

10/10 Excellent

Kaitlynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Grant went above any beyond to get stuff i ordered put into the room prior to checki-n to make her stay extra special
Stayed 1 night in Jul 2025

10/10 Excellent

Kristopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Ilija

Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay for a one night getaway.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property- great breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more than adequate

Conveniet from where were visiting. quiet. spacious . likded the area to set the suitcases off the flor.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Stayed 1 night in Jul 2025

2/10 Terrible

theresa

Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2025

2/10 Terrible

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We had trouble at check in. The front desk [grant] was very un professional/not very helpful. And At the pool, my 12 yo daughter was bothered by a drunk/unwell person, called her dumb and also called my sister a child rapist for no reason. And when we reported it to the hotel attendant [Grant]he basically told us that we are lying and we should deal with it ourselves. So strange. My family travels a lot but we will not stay here at Holiday inn and express in Lancaster. OH.
Stayed 3 nights in Jul 2025

10/10 Excellent

Parmeshwar, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the last minute booking I had to do.
Stayed 1 night in Jul 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, lobby/breakfast area nice. Good breakfast. Our deadbolt on our room did not work
Stayed 2 nights in Jun 2025

2/10 Terrible

Janelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Wasn’t able to fall asleep until after 3am because the room above me was pounding on the floors all night long. It was terrible and then they put a $200 hold on my account which still has not came off. Will not return.
Stayed 1 night in Jun 2025

10/10 Excellent

Lydia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was as expected. There was nothing exceptional nor were there any issues. I would say staff friendliness was a main asset.
Stayed 1 night in Jun 2025

10/10 Excellent

mona mackey

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this hotel. Lovely stay. My only complaint is that there are an excessive number of parking spots for electric vehicles to charge. Both times staying these spots were mostly empty. We had to park in the back of the hotel, which wasn't the end of the world, but I think that there are far too many reserved spots for EV's that don't seem to be needed
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

mona mackey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable quiet. Easy access to shopping and dining. I would definitely stay again
Stayed 1 night in Jun 2025

6/10 Okay

Dominick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was good a night to rest. Area is kinda crappy.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ended up booking that afternoon when we had a threatening incident at the cabin we were renting. I was very shaken. But the desk clerk was very, very welcoming. She even gave us several doggie goodie bags for our pups! We felt safe and away from a bad situation. Everything was clean and well maintained.
Stayed 1 night in Jun 2025

8/10 Good

Keene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even under renovation, the hotel was very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise, Beavercreek

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The dog area
Stayed 1 night in Jun 2025