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Rooms was really clean , I will definitely stay at Tropicana again

Great Customer Service

Rooms were great. FD staff great except one young AA lady whose personality wasn't very welcoming. She spoke rudely and matter of factly to other guests, not me. (Their rooms weren't ready and she wasn't sympathetic apologetic or anything. It was take it or leave it... we'll call u when the rooms ready).I was glad she didn't wait on us. Housekeeping staff was friendly too. Only other con is room walls are paper thin, all night you could here entire conversation of neighbors just talking in regular tone. Then in the morning, you can hear hskprs early!! Made it hard to rest.

I wrote a lengthy review earlier today overall, I would say my stay was awful and I’ll never stay at the Claridge Hotel again. Very Poor shower drainage, LOUD squealing noises continuously from in the wall and / or plumbing system. All of this after being switched from one shabby room to another. Who has time to play musical rooms? Yes, I settled for it but I was very much unhappy about it also disappointed. Claridge Hotel do better !!

Our check in was seamless. Room was clean, spacious and kept up. My husband and I are enjoying our stay.

I had a wonderful time and the restaurants were great! Next time I have to try the spa!