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Marquis Reforma Hotel Spa

4.5 star property

Photo gallery for Marquis Reforma Hotel Spa

Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Front of property - evening/night
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Premium Loft | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service

Explore the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪8 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Chapultepec Castle
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite

Master Superior Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite

Junior Superior Suite

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner

Junior Suite Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

  • 72 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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Camino Real Polanco Mexico

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (2619)
The price is NZ$395
for 1 room
includes taxes & fees
18 May - 19 May
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About the area

Mexico City

Marquis Reforma Hotel Spa is centrally located in Mexico City, a 2-minute walk from Torre Mayor and 8 minutes by foot from Angel of Independence Monument. .This eco-certified hotel is 0.7 mi (1.2 km) from Chapultepec Park and 0.9 mi (1.4 km) from National Museum of Anthropology.

What's nearby

  • Angel of Independence Monument - 8 min walk - 0.7 km
  • Chapultepec Park - 9 min walk - 0.8 km
  • U.S. Embassy - 12 min walk - 1.0 km
  • Chapultepec Castle - 13 min walk - 1.2 km
  • National Museum of Anthropology - 17 min walk - 1.5 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Canarios - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Market By Marquis - ‬1 min walk
  • ‪King Cole Bar - ‬2 min walk

About this property

Marquis Reforma Hotel Spa

Art Deco hotel with 3 restaurants and a full-service spa
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 209 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Heritage Bistro Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Heritage Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar.
Los Canarios - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Terraza Santino - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (105 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1004 reviews
Rating 8 - Good. 155 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Highly recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best.

One of the nicest hotels we have ever stayed in. All staff were astounding in their service - and none more so than Herman on the front desk in the evening. The room was exceptional, room service excellent, amenities were top drawer and there was nothing more we could have asked for. As our first day of our holiday it was an incredible start. We could not have asked for anything more.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was profesional and extremely welcoming. Wonderful experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and location were all excellent. Would highly recommend staying here.
Stayed 5 nights in Jan 2025

6/10 Okay

Jair

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Husnain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, incredible staff made us feel right at home with our 15 month old daughter.
Stayed 5 nights in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We had a spur of the moment trip, staying for 6 days at the Marquis Reforma. The hotel was lovely, our room was large, the staff always friendly and attentive. Calling in advance, the consider was helpful, arranging tours with excellent guides and making reservations at several good restaurants. Breakfast was ok, not great, but the Italian restaurant on the Matinee level was lovely on the outdoor terrace and with very good food. Best thing was location and we walked to museums and restaurants. Our hotel was located within a 5 minute walk of Ritz and St Regis and was a 5 star hotel at half the price
Our room
From the must see Archaeological Museum a 15 minute walk away
Stayed 6 nights in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with great ammenities. Gym is beautiful and big. Location is unique.
Stayed 3 nights in Jan 2025

8/10 Good

Ulises, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place , staff very friendly and nice
Stayed 3 nights in Jan 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and personalized stay. The people here work hard to make sure the guests have what they need during their stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Property conditions & facilities
Close to Temayo and other museums.
Stayed 4 nights in Jan 2025

10/10 Excellent

F E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay near multiple sites worth visit

very quiet, excellent location
Stayed 9 nights in Jan 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel friendly staff, good value
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesse, Roseville

Stayed 7 nights in Dec 2024

10/10 Excellent

JUAN, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Arnold Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the newly renovated rooms (top two floors, PH and 10th) are really nice with hardwood floors, but the lower floor rooms are tired and dated, with dusty carpeting throughout. We spent four nights in an older room before moving to spend the last three nights in a renovated room. we should have moved sooner.
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the property is very nice. The location is close to so much and nearby neighborhoods are very walkable. Would stay here again and most likely we will be staying here our next trip.
Stayed 6 nights in Dec 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Marquis Hotel in CDMX, and while the accommodations were fine, my overall experience was overshadowed by an upsetting incident. I accidentally left my daughter’s blouse behind and immediately contacted the hotel to retrieve it. Despite multiple calls, I was repeatedly told that nothing was found. The lack of accountability and follow-up is extremely disappointing for a hotel of this caliber. It felt as though my concerns were dismissed, and I expected much better customer service. While the stay itself was adequate, this experience has left me frustrated and unlikely to return.
Stayed 1 night in Jan 2025

10/10 Excellent

devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in barely friendly staff. Definitely looking forward to returning.
Stayed 11 nights in Dec 2024

6/10 Okay

Mimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property with zero luxury. Outdated facility. Terrible coffee, no coffee pods on the room. Spa is outdated. Temperature is off in the steam room and jacuzzi. The front desk was rude. The room service was better but the food is not up to par. I will not stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Marquis. Staff, location, property, area, everything was perfect. The room was a little dated but that did not hinder our stay and we loved returning everyday from our adventures in CDMX to our room! We were able to walk everywhere, so centrally located and we had front row views to NYE and Sunday walking/running in the main street! Would highly recommend!
Stayed 5 nights in Dec 2024