4/10 Poor
Tyneshia
20 Mar 2025
Liked: Property conditions & facilities
Disliked: Cleanliness
To pay so much for the stay at Indigo the cleanliness of the room was not great. It’s was so much build up in the shower and the drain in the shower smelled like a backed up sewer and it had the whole room smelling like feces. It was read stains on the glass shower door as if it was blood, the wallpaper was peeling off the wall with splash of liquid on the wall. You can’t see clearly out of the window because it was full of dirt and cloudy. Ready to go to bed and it was stains on the sheets that was blood. Told front desk and they brought fresh everything. When housekeeping came to clean the room they didn’t change the bed they only remade it up. Then they charged me $40 a night for parking which was $120 for a vehicle I didn’t have. I called to see why I was charged extra for a vehicle I didn’t have since I caught a plain and had uber to drop me off. Accountant said they charge everyone so valet can be paid. I said that’s stupid if I don’t have a car for them to use their services. Bull****. Tried to pay for a soda they told me I couldn’t pay at the front desk because they don’t take payment at the the desk. So they charged the room and by the time I checked out the charged increase because they said they had to charge extra for having to charge to the room even when I tried paying at the desk. I will not book here again. I feel like they just take your money
Tyneshia
Stayed 3 nights in Mar 2025