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SureStay Plus by Best Western Mobile I-65

2.5 star property

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
1 bedroom, desk, laptop workspace, iron/ironing board
Daily self-service breakfast for a fee
Lobby
Property amenity

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    ‪11 min walk‬
  • Spring Hill College
    ‪13 min walk‬
  • University of South Alabama
    ‪7 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Quality Inn & Suites at Airport Blvd I-65

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (184)
The price is NZ$129
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Quality Inn & Suites at Airport Blvd I-65

About the area

Mobile

When you stay at SureStay Plus by Best Western Mobile I-65 in Mobile, you'll be near the airport, within a 15-minute drive of University of South Alabama and Mobile Bay. .This hotel is 6.4 mi (10.3 km) from Mobile Cruise Terminal and 1 mi (1.6 km) from Spring Hill College.

What's nearby

  • Dauphin Street - 11 min walk - 1.0 km
  • Spring Hill College - 13 min walk - 1.1 km
  • Ladd-Peebles Stadium - 7 min drive - 6.0 km
  • University of South Alabama - 7 min drive - 7.1 km
  • Mobile Cruise Terminal - 11 min drive - 10.8 km

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Briquettes Steakhouse - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with a fitness center and a 24-hour business center
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Self-serve breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.4
Rating 10 - Excellent. 94 out of 283 reviews
Rating 8 - Good. 45 out of 283 reviews
Rating 6 - Okay. 35 out of 283 reviews
Rating 4 - Poor. 31 out of 283 reviews
Rating 2 - Terrible. 78 out of 283 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mike

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What can I say about this hotel. It boasts a certain "charm". From the television where the remote control is optional and you have to request one at the front desk, only to enjoy the soft gentle hum of no signal on the actual TV. But if you squint and turn the sound off, you can pretend you're looking out a window at a snowstorm. And if that doesn't do it for you, you can sleep easily knowing that the smoke detector is plugged in, and you can tell because it's hanging from the ceiling by its wires. Then relax and it's inviting lavatory, but be warned there's only one roll of toilet paper, and extras cost more. The perfect getaway for the young couple looking to end it all
Stayed 1 night in May 2025

8/10 Good

Wesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay on a budget!
Stayed 6 nights in Apr 2025

2/10 Terrible

O'Neal, Pensacola

Disliked: Cleanliness, staff & service, property conditions & facilities
No cover on the bed. Only a sheet. I requested a blanket or cover but never received one.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel for a great price

Everyone one that worked was friendly and nice.
Stayed 4 nights in Apr 2025

2/10 Terrible

Latonika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

Room 131 was a non smoking area but it wasn't form the looks of it.
Cracked window made it noisey
Curtains would close made it uncomfortable
Stayed 2 nights in Apr 2025

4/10 Poor

Bryant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For some reason my wife and I tried this place again. SMH 🤔. I believe that the manager truly cares, but there are too many things going on. The rooms were Not cleaned, towels dirty, sheets weren't changed at least they didn't look like it. Ot looked like blood on the pillow case, stuff on the walls. And at least (2) other families had to change rooms as well. It's supposed to be a smoke free hotel, but you can clearly smell people smoking weed and for some reason, they don't keep the back door locked and people are stilling rooms some how. They desperately need security on the property around the clock.
Stayed 1 night in Apr 2025

4/10 Poor

Shermaine

Disliked: Cleanliness, staff & service, property conditions & facilities
The towels in room were stained, hair on the toilet. When arrived, Tracy continued to talk to worker instead of checking me in. When i went to room, that's when i found the above. I tried to show her and she went to let someone in their room and didnt come back. When i went to find her, she was in laundry room cleaning and talking to someone else.
Stayed 1 night in Apr 2025

2/10 Terrible

Nelson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price, you get what you pay for. One of my rooms was missing a remote for the tv, there were no blankets, I did see a dead roach, the air conditioner was filthy, there were stains all over the bed. The toilet wasn’t working in my other room. For the price and my booking being last min I’m not gonna hate on this place, we felt safe and all that. The lady at the front desk Polly or Paulie, she was such a sweet person, super helpful, very sociable just overall a joy.
Stayed 1 night in Apr 2025

10/10 Excellent

Latoya

Stayed 2 nights in Mar 2025

2/10 Terrible

Alfreda

Travelled with partner
It was nasty and had to move from one room to another room but still nasty
Stayed 2 nights in Apr 2025

2/10 Terrible

Thelma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
roaches in room sheets dirty no towels at all trash in floor the room were not service but the staff was nice will not return to this property.
Stayed 2 nights in Apr 2025

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was okay not upscale enough but the price was cool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Stayed 3 nights in Mar 2025

6/10 Okay

Tyrese

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room flooded every time I showered and it smelled like mold
Stayed 4 nights in Mar 2025

6/10 Okay

Russell, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property Dirty parking lot, limited lighting for security reason, Ice machine not available, Shower in room not operable, Carpet dirty, Checking in very nice and professional, Staff treated guest with high ethical standards, No Luggage cart available for those with disability
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 2 nights in Mar 2025

10/10 Excellent

Carol Hermeine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dirty mildew curtains was filthy carpet was dirty and smelled really bad people was moving in it was a welfare motel traffic in and out worse experience I ever had please take this off your page I was extremely disappointed
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay every again

Worst hotel I ever stayed at. First the key card stop working multiple times during a one night stay. The breakfast only had waffles no meat at all. And the hotel hallway had trash and was smelly the whole stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Star

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, but the property is pretty run-down. It's supposed to be non smoking, but our room smelled of weed. Front desk personnel were professional.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jake

Incompetent Employees

Whole staff needs to be fired. Thought I was getting pranked. Absolutely unacceptable.
Stayed 2 nights in Mar 2025

10/10 Excellent

silas

Stayed 1 night in Mar 2025