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SureStay Plus by Best Western Mobile I-65

2.5 star property

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Place, Dauphin Street
    ‪10 min walk‬
  • Place, Spring Hill College
    ‪13 min walk‬
  • Place, Herndon Park
    ‪2 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mobile

With a stay at SureStay Plus by Best Western Mobile I-65 in Mobile (Llanfair), you'll be within a 15-minute drive of University of South Alabama and Mobile Cruise Terminal. .This hotel is 1 mi (1.6 km) from Spring Hill College and 1 mi (1.7 km) from Dauphin Street.

What's nearby

  • Dauphin Street - 10 min walk - 0.9 km
  • Spring Hill College - 13 min walk - 1.1 km
  • Herndon Park - 2 min drive - 2.8 km
  • University of South Alabama - 7 min drive - 7.1 km
  • Mobile Cruise Terminal - 11 min drive - 11.2 km

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Juicy Crab Mobile - ‬3 min drive
  • ‪Baumhower's Victory Grille - ‬20 min walk
  • ‪McDonald's - ‬2 min drive

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with free breakfast and a fitness center
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.6
Rating 10 - Excellent. 119 out of 340 reviews
Rating 8 - Good. 54 out of 340 reviews
Rating 6 - Okay. 46 out of 340 reviews
Rating 4 - Poor. 34 out of 340 reviews
Rating 2 - Terrible. 87 out of 340 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yazmin

Stayed 1 night in Oct 2025

6/10 Okay

Monsenya

Travelled with partner
Disliked: Amenities
I didnt like rhe smell of the room it smelled muggy
Stayed 2 nights in Oct 2025

2/10 Terrible

Isis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dumpster overfilled, housekeeping sucks. Breakfast limited.
Stayed 6 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, great breakfast and large rooms.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

2/10 Terrible

Ashley, mobile

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid online and they said they didnt get it so i had to pay again
Stayed 1 night in Oct 2025

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Parking was good. Staff was polite- we were very happy with the recommendation we received for dinner in a nearby restaurant ( food was delicious and reasonably priced). Breakfast was meh .
Stayed 1 night in Sep 2025

6/10 Okay

Monsenya

Travelled with partner
Disliked: Amenities, property conditions & facilities
The ice machine was not working.My fridge wasnt clean it had old food in it.
Stayed 1 night in Sep 2025

10/10 Excellent

Bershunna

Stayed 2 nights in Sep 2025

10/10 Excellent

D

Stayed 2 nights in Jun 2025

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
Staff always look out for me and my best interest
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
The air had a weird smell
Stayed 3 nights in Sep 2025

4/10 Poor

Quanisha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs to be renovated the hallways stink and so does the rooms 1st floor rooms are spacious but noisy as hell throughout the day the carpets and couches are filthy throughout the hall there’s water coming through the floors for weeks glass has been sitting in the parking area no one cleans outside . They claim to have breakfast they literally only have sausage patties sitting on a plate in the cooker the waffle machine is always unplugged they have a few packs of oatmeal and some stale pasties don’t offer something you don’t provide staff is ok
Stayed 6 nights in Sep 2025

10/10 Excellent

Tametris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love it
Stayed 4 nights in Sep 2025

10/10 Excellent

Ernest

Stayed 3 nights in Sep 2025

6/10 Okay

Enesha

Stayed 4 nights in Aug 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast wasn’t set up, checking in was a nightmare. I paid through Expedia and the guy at the counter wanted to argue about having to pay the full amount yet again! Finally got it figured out after telling him 4 times I had already paid
Stayed 1 night in Aug 2025

10/10 Excellent

JaKobe

Liked: Cleanliness, staff & service, property conditions & facilities
The first room I stayed in wasn’t clean
Stayed 5 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 2 nights in Aug 2025

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelled like mildew mold stains on white sheets ac did not work in first room Changed room ac definitely did work but it still smell
Stayed 2 nights in Aug 2025

6/10 Okay

Howard

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
. They have failed to refund my 50 dollar deposit from 8/8/25 when I checked out .
Stayed 3 nights in Aug 2025

6/10 Okay

Sayth

Stayed 5 nights in Aug 2025

6/10 Okay

Demetrius

Disliked: Cleanliness, amenities, property conditions & facilities
Just need a real good cleaning
Stayed 3 nights in Aug 2025

10/10 Excellent

JaKobe

Stayed 1 night in Aug 2025