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InterContinental New Orleans by IHG

4.0 star property

Photo gallery for InterContinental New Orleans by IHG

Exterior
Exterior
Ballroom
Exterior
Meeting facility

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(75 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(40 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Top Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at InterContinental New Orleans by IHG, you'll be centrally located in New Orleans, just a 4-minute walk from Canal Street and 6 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars New Orleans Casino and 0.7 mi (1.1 km) from National World War II Museum.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, a short walk to Canal Street
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 484 guestrooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 8330 square feet (774 square meters) of space consisting of a conference center and 19 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1017 out of 1519 reviews
Rating 8 - Good. 296 out of 1519 reviews
Rating 6 - Okay. 108 out of 1519 reviews
Rating 4 - Poor. 46 out of 1519 reviews
Rating 2 - Terrible. 52 out of 1519 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

corinne

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I reserved a king room and was offered a paid upgrade but the room I got was dusty and the carpet was dirty. The beds were not made properly the decor was tiered, the pictures on the wall were scary and spaced in a strange way as if they meant to cover up blemishes. The room had a balcony but faced a garage that kept the room dark all day . The garage ventilation system facing the balcony and omitted dmfikthy air and 24 hours noise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location is very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Thajavae

Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Bassam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the service I received during my stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025

10/10 Excellent

Chung

Stayed 3 nights in Apr 2025

10/10 Excellent

Shaquina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gina, Clawson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel, 2019 being the last time, and any concerns I had have improved! The staff was welcoming and professional and the rooms are in good shape. The location is perfect for walking most places, and the hotel is a nice respite from the busy French Quarter.
Stayed 6 nights in Apr 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Harry

Travelled with family
Liked: Staff & service, amenities
Clean, convenient hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Amazing location and condition of the hotel was excellent. Only complaints are they only had very thick pillows available to sleep with (no thinner options whatsoever) and the room was not ready yet when we checked in at the stated time.
Stayed 1 night in Apr 2025

6/10 Okay

Phuc

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for warehouse district, museums and two small blocks over from Canal French Quarter
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff, great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Laneisha

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean & refreshed daily. The staff was pleasant & helpful. The only thing that was off-putting, was the hall carpets were being cleaned while we were there & there was an unpleasant smell.
Stayed 3 nights in Apr 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, room comfort

Great place, minor hiccups

The phone in the room did not work making me have to Journey down to the front desk when i needed something. Room was very comfortable and clean except for the carpet by the side of the bed. Desk chair is due for a replacement. And i was awakened at 4am by someone vacuuming above me.
Stayed 3 nights in Apr 2025

6/10 Okay

Sharane, Baton Rouge

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a safe area away from noise but still close to French Quarter and other places.
Stayed 1 night in Apr 2025