Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Property preview
Reception
Front of property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
60 West 37th Street, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(180 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View

8.6 out of 10
Excellent
(86 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(218 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

7.8 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View, Hearing Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

7.8 out of 10
Good
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(7 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.8 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Room Non smoking

  • Sleeps 2

King Room with Balcony Non smoking

  • Sleeps 2

King Room with View Non smoking

  • Sleeps 2

King Room Mobility Accessible with Shower Non smoking

  • Sleeps 2

King Room Hearing Accessible Non smoking

  • Sleeps 2

King Room Mob/Hear Access Shower with City View Non smoking

  • Sleeps 2

Mobility Hearing Accessible King Room with City View and Balcony and 3x3 Shower

  • Sleeps 2

King Room with Sky View

  • Sleeps 3

Empire Buliding Skyview King Room with Balcony

  • Sleeps 2

Empire State Buliding Skyview King Bed Room

  • Sleeps 2

Sky View 1 King Bed Room Hearing Accessible

  • Sleeps 2

Sky View 1 King Bed Hearing Accessible

  • Sleeps 3

Junior King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 2

1 King Bed Jr Ste Mobility Access 3x3 Shower

  • Sleeps 2

Junior King Suite-Hearing Accessible

  • Sleeps 3

Junior King Suite With Sofa Bed

  • Sleeps 3

1 King Jr Suite Mob Hearing Access 3x3 Shwr

  • Sleeps 2

Sky View Empire Building King With Terrace

  • Sleeps 2

1 Kg Jr Ste Empire Bldg Skyview-Sleeper Sofa

  • Sleeps 3

Similar properties

About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square is centrally located in New York, a 3-minute walk from 5th Avenue and 6 minutes by foot from Bryant Park. .This hotel is 0.4 mi (0.7 km) from New York Public Library and 0.5 mi (0.8 km) from Broadway.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Bryant Park - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, 3-minute walk to 5th Avenue
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 310 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and 6 meeting rooms. Limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1405 out of 2877 reviews
Rating 8 - Good. 779 out of 2877 reviews
Rating 6 - Okay. 410 out of 2877 reviews
Rating 4 - Poor. 169 out of 2877 reviews
Rating 2 - Terrible. 114 out of 2877 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and comfy rooms

The staff here were so kind and helpful, I had an unusual situation where a medical emergency extended a work trip and they easily helped with luggage and making sure I was comfortable. The rooms are comfy and well appointed and the beds in particular were great. Breakfast is robust too and the location is very central.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarvis, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the hotel was just perfect. The rooms were nice and cozy. The staff was very nice. There were a lot of options to eat within walking distance. I would definitely stay here again. My only very small complaint is that it was a long wait to get a room especially after a long day of travel. Other than that I do recommend this place. For me this was the perfect location especially since this was my first time to New York. Thanks for a great stay. New York was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite nice & the amenities are nice as well. The breakfast offered is truly a rare find these days. I will try to stay at this location more often
Stayed 1 night in Sep 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Amenities
The restaurant in the lobby. My che k in was excellent
Stayed 1 night in Sep 2025

4/10 Poor

Solveiga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not what you see is what you pay. Hidden fees at check out. Would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water in this hotel, and the staff not really helpfull, the least you could give your clients is water to take a good shower after a long day in miami, not pleased at all. Wont stay here never
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jesus, Fort Laudardale

Travelled with family
Disliked: Cleanliness
Lobby very dirty. First they gave us a horrible room on the second floor, doors, dirty bathroom and then they moved us to another room that was just a little cleaner. But the staff was very rude except for a girl who made the change for us who was very nice. But the entrance is very dirty. They must improve
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for all sorts of sights and food.
Stayed 2 nights in Sep 2025

8/10 Good

Daira S.

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Aug 2025

2/10 Terrible

JACOB LEVIN

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It took them 3 hours to find my expedía reservation and also my wife had an accident at the entrance and the front desk employees and manager didn’t care
Stayed 3 nights in Sep 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was good, bed comfortable, room was clean enough. Tons of guests milling about in lobby on arrival - "weekly staff meeting" so no keys till 4 pm - don't arrive on a Thursday!! Elevators require lots of patience as often full. "Free snacks" were meh. We skipped "free breakfast" figuring same would be true so no comment. Major complaint was cold shower 1st morning. For over $300/night, I expect hot water on demand. I'm funny that way :-)
Stayed 2 nights in Aug 2025

8/10 Good

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was great and our room was very clean! I just expected a nicer lobby and overall nicer space.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Parmanad, Coral gables

Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my shoulder bag in the room on Monday, Sept8. When my wife and I returned on Friday, Sept13, housekeeping had the bag—but the Bose headphones inside were missing. While I take responsibility for leaving the bag behind, my trust in the hotel has unfortunately been broken. Despite leaving a generous tip for our three-day visit, someone decided the headphones were worth taking, at the cost of losing a returning guest. That said, I do want to recognize Keanna at the front desk. She went above and beyond—searching for the bag twice in housekeeping until it was finally located, and clearly explaining the situation. Her professionalism stood out in contrast to the disappointing experience with the missing item.
Stayed 3 nights in Sep 2025

4/10 Poor

Wendy, S Dennis

Liked: Staff & service
Disliked: Cleanliness
did not like room or area, chaos
Stayed 3 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shrimatee, McBean Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Close proximity to shopping, attractions and dining options. yep lovely cafes on the same block
Stayed 3 nights in Sep 2025

10/10 Excellent

Mobasher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Iryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Gayle

Liked: Staff & service
Disliked: Room comfort

Top Hot

Our room remained hot the entire 4 day s
Stayed 4 nights in Sep 2025

4/10 Poor

ANNA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that it was close to time square. Construction in front. Long wait time for elevator. Toilet would not flush.
Stayed 2 nights in Sep 2025