Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
Lobby

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

1 King Bed City View

8.6 out of 10
Excellent
(75 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(161 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.6 out of 10
Good
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

7.6 out of 10
Good
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(198 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(14 reviews)
  • 25.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.2 out of 10
Very good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View, Hearing Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

  • 27.2 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square is centrally located in New York, a 3-minute walk from 5th Avenue and 6 minutes by foot from Bryant Park. .This hotel is 0.4 mi (0.7 km) from New York Public Library and 0.5 mi (0.8 km) from Broadway.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Grand Central Terminal - 10 min walk - 0.9 km

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪I' Milky - ‬1 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to 5th Avenue
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 310 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and 6 meeting rooms. Limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1190 out of 2437 reviews
Rating 8 - Good. 667 out of 2437 reviews
Rating 6 - Okay. 345 out of 2437 reviews
Rating 4 - Poor. 135 out of 2437 reviews
Rating 2 - Terrible. 100 out of 2437 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are incredible. The room was clean and comfortable. Did I mention all the staff are incredible. They are extremely helpful and provide excellent customer service. The breakfast and evening reception are very busy and it is difficult to find a table at times and definitely worth attending.
Stayed 3 nights in May 2025

10/10 Excellent

Iurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Yanina, Redmond

Stayed 1 night in Apr 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cigar excursion

Hotel was adequate...lots of construction out front...the patio on the pic is not complete...breakfast area is small...a city tax is added nightly and can be used at bar for drinks...staff was great...they did their best to make it papable...only minutes away from Empire State bldg... would I stay here again... probably not...I would explore other options...just my $0.02
Stayed 3 nights in Apr 2025

6/10 Okay

Jena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is excellent—just steps away from Bryant Park, Times Square, and other major attractions. The hotel is clean and staff are friendly and attentive. The hotel includes some appealing perks like a daily cocktail hour and breakfast, along with a nightly bar credit. However, it’s important to note that these amenities are built into the steep room rate and extra charges that are incurred when you check in, so you're essentially paying for them in advance (even if you don't utilized them). Unfortunately, the value doesn't quite match the cost, particularly given the limited seating during breakfast and happy hour, and the long elevator waits, which can exceed 10 minutes during peak times. Guests on lower floors may not feel the impact as much, but if you're staying on a higher floor—like the 32nd—be prepared for significant delays, especially when checking out with luggage. We won't book this hotel again due to feeling so cramped everywhere. If you're looking for a hotel to spread out in and relax in common areas, this isn't it.
Stayed 4 nights in Apr 2025

2/10 Terrible

Leslie

Don’t use hotels.com

Despite having booked our stay here (and paying for it in full, and receiving confirmation from hotels.com), we did not stay here because hotels.com never confirmed our reservation with the hotel and the hotel was fully booked when we arrived. As a result, we ended up spending almost 2 hours in the lobby of the hotel, on the phone with hotels.com trying to get a reservation somewhere else nearby. The hotels.com rep was very nice and tried to be helpful but other hotels were booked as well. She also had to keep going back and forth between me and the various hotels she tried as she was trying to confirm availability. This ate up the bulk of our afternoon. There really was no excuse for this situation. Clearly this is a review for hotels.com rather than the hotel, though the hotel personnel did nothing to help us.
Stayed 2 nights in Apr 2025

2/10 Terrible

Carrie

Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is in a great location and could walk most of my stay, Nadia was super helpful during check in, happy hour has a good buffet selection to snack on chips and salsa, yogurt and granola, popcorn, cheese cubes, fruit, and a soda fountain. I will definitely be back. Con to my stay- hairs in and out of shower could use a deep clean, sink stopper broken had to open with my hair clip, and floors had a residue but can be easily cleaned with Mr. Clean Antibacterial solution.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noelia Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our first trip to NY
Stayed 2 nights in Apr 2025

10/10 Excellent

ISAAC

Stayed 5 nights in Apr 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Beautiful room Great location. Pass on the cocktail hour, not worthy.
Stayed 1 night in Apr 2025

2/10 Terrible

Caitlin

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not great

Every time we tried to have a shower, the fire alarm would go off. The rooms are incredibly small and yes, I know it’s New York City but this was small and very badly laid out. There is no room to set up a bag, unlimited closet space. Breakfast was OK. It was just a standard breakfast, but it was next to impossible to get a seat for a hotel this size. There’s probably only 100 seats for breakfast by the 35 story hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

AshokKumar

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Clean. My only complaint is that the elevators were very slow. Staff were friendly
Stayed 3 nights in Apr 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I met a amazing staff member his name is Kevin he works in the area we had breakfast each morning he provided us with excellent customer service he always had a smile on his face even when it was quite hectic like on Easter Sunday it was crazy busy but he went over and beyond to make sure we had everything needed great guy
Stayed 6 nights in Apr 2025

8/10 Good

Sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to many places (Time Square, Rockafeller Center). Long , but walkable to (Little Italy, Chinatown, SoHo), approximately 2.5 miles. Great Chinese food across the street! Staff super friendly, bartenders amazing! Rooms clean and had everything we needed for a comfortable stay! Would stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

alla

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Need parking arrangements closer to hotel
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Dorota

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was very small, and it should be a suite. In my understanding, the suite is when the living space is separated from the bedroom, it was not, I even didn't t have space to open my suitcase.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025