Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
Dinner served
Business centre
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
60 West 37th Street, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪35 min drive‬

Room options

1 KG BED RM EMPIRE SKYVIEW

  • Sleeps 2
  • Free Wi-Fi

1 King Bed City View

  • Sleeps 2
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(195 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed City View

8.6 out of 10
Excellent
(95 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(239 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

1 King Sky View

8.4 out of 10
Very good
(28 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(21 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

1 King Sky View, Hearing Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

1 King Bed City View, MOB Accessible with 3x3 Shower

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.0 out of 10
Very good
(21 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed Sky View Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King City View Balcony, Hear 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Sky View Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

Studio, 1 King Bed (Hearing, 3x3 Shower)

  • Sleeps 2
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking (w/ roll-in shower)

  • Sleeps 2
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking (3x3 Shower)

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.2 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Sky View Balcony Room

  • Sleeps 2
  • Free Wi-Fi

King Room With City View

  • Sleeps 2
  • Free Wi-Fi

City View Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed And City View-Mobility And Hearing Accessible With 3x3 Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Hearing Accessible King Room with City View and Balcony and 3x3 Shower

  • Sleeps 2
  • Free Wi-Fi

King Room with Sky View

  • Sleeps 3
  • Free Wi-Fi

Empire Buliding Skyview King Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

Empire State Buliding Skyview King Bed Room

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Sky View Room Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Sky View Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

Junior King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

Junior Suite With 1 King Bed And Mobility Accessible 3x3 Shower

  • Sleeps 2
  • Free Wi-Fi

Junior King Suite-Hearing Accessible

  • Sleeps 3
  • Free Wi-Fi

Junior King Suite With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

1 King Jr Suite Mob Hearing Access 3x3 Shwr

  • Sleeps 2
  • Free Wi-Fi

Sky View Empire Building King With Terrace

  • Sleeps 2
  • Free Wi-Fi

1 Kg Jr Ste Empire Bldg Skyview-Sleeper Sofa

  • Sleeps 3
  • Free Wi-Fi

1 King Bed Room With View

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square is in the heart of New York, within a 5-minute walk of 5th Avenue and Bryant Park. .This hotel is 0.4 mi (0.7 km) from New York Public Library and 0.5 mi (0.8 km) from Times Square.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.4 km
  • Times Square - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 310 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and 6 meeting rooms. Limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1490 out of 3046 reviews
Rating 8 - Good. 818 out of 3046 reviews
Rating 6 - Okay. 433 out of 3046 reviews
Rating 4 - Poor. 171 out of 3046 reviews
Rating 2 - Terrible. 134 out of 3046 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mia

Travelled with family
I really hesitated, giving this hotel three stars, but I did only because of the location and complementary breakfast. Some of the staff were amazing others not so much. We had three people in the room, but housekeeping only gave us two towels. Luckily the linen cart was in the hallway everyday except one. I went to the front desk around 8pm and requested another towel, and she said, someone will bring it to you. 20 mins later I called housekeeping. She told me they didn’t have any clean ones, but when they did they would bring them to me. Never got one that night. Luckily the next morning the linen cart was in the hallway. They were aware of the elevator issues they were having, but did not bother to tell me about it at check-in. Being on the 12th floor with elevator issues is not fun! I normally rebook my hotels, but this one I won’t!
Stayed 5 nights in Feb 2026

10/10 Excellent

Garrin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great as always
Stayed 3 nights in Feb 2026

8/10 Good

Vanria Vestra

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, convenient location room clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Overall, I think it was an outstanding trace and location for us. We don’t mind walking and it really did the job of having space, amazing food, a little bit of extra maintenance needs around the brand new and or updated shower areas. Several of our rooms had leaks, but they were right on it but as soon as we checked out.
Stayed 4 nights in Feb 2026

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I travel for a living and this was one of the worst hotel experiences I have had. I booked an Empire State Building view room for 3 adults with a king bed and a pull out sofa. We got put in a room with a double bed and had to wait, exhausted from traveling, to get put in the right room. They finally downgraded us and refunded me $200. Some of the staff was rude but I would imagine it’s because the entire place is run poorly and they are tired. The construction caused major issues with the elevator. Our toilet was broken. And I paid $600 a night after the discount. I will never return to this hotel.
Stayed 2 nights in Feb 2026

6/10 Okay

pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located, good breakfast, rooms are big for Manhattan. However the reason of the 3 stars is the nightmare of the elevators, you need to wait for ever going down or up, with even worse delays at peek times. (Check in, out, breakfast and happy hour). Breakfast eventhough is very good, the amount of people make it complicated
Stayed 1 night in Feb 2026

8/10 Good

Jamie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The front desk staff, the restaurant staff, and the breakfast staff were all impeccable and well trained. The lobby, hallwaysand the entire environment is beautiful. We would definitely recommend recommended for future stays, especially if you’re OK with a short walk to Times Square or Broadway..
Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Room was clean and comfy, with an excellent view of the city.
Stayed 3 nights in Feb 2026

4/10 Poor

Williamson

Disliked: Amenities
Same breakfast every day bed not comptable
Stayed 3 nights in Feb 2026

8/10 Good

Meagan

Liked: Cleanliness, staff & service, amenities
The included breakfast was a great bonus. Room was clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Tim

Stayed 3 nights in Jan 2026

2/10 Terrible

Sang-Jung, Langley

Stayed 2 nights in Feb 2026

8/10 Good

Tina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were very clean, staff was nice, the breakfast and the complementary happy hour was excellent!
Stayed 4 nights in Feb 2026

10/10 Excellent

Veronica

Stayed 3 nights in Feb 2026

8/10 Good

Scott

Stayed 3 nights in Jan 2026

6/10 Okay

May-Ange

Travelled with group
Liked: Amenities
Postive: breakfast had variety, staff was helpful, close to a lot of things, walkable location. Loved the reusable dinning cutlery, plates and cups. Would be even nicee if they could do waste sorting. Negative: Room needs to be updated, you could see by the furniture that the hotel has a lot of traffic. Elevators take a lot of time to arrive especially during peak hours.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kel'li

Stayed 1 night in Jan 2026

10/10 Excellent

Lamar, Camp Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. From the front desk to the housekeeping.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very nice room. Elevator issues. Great breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 3 nights in Jan 2026

8/10 Good

Mesi

Travelled with family and small children
Liked: Cleanliness, amenities
Staff was great. The free reception was also and the breakfast options. One elevator was out so this was not good
Stayed 4 nights in Feb 2026

10/10 Excellent

Gloria, Rockaway

Stayed 1 night in Jan 2026

2/10 Terrible

Lynne

Disliked: Cleanliness, property conditions & facilities
Terrible facility. Stained bed linens, broken curtains, only 1 of 3 elevators working to service entire hotel & employees & MANAGEMENT don’t care about service.
Stayed 3 nights in Feb 2026

8/10 Good

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very kind and attentive! The room was lovely and super clean, and the complimentary breakfast is always a plus.
Stayed 2 nights in Feb 2026