See all properties
Save

Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Exterior
Down duvets, pillow-top beds, in-room safe, individually furnished
Rooftop bar
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(77 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(39 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(150 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges, rooftop bar

Hilton New York Fashion District

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 329 reviews
The price is NZ$444
includes taxes & fees
28 Sept - 29 Sept
Hilton New York Fashion District

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • Broadway - 19 min walk - 1.6 km
  • Grand Central Terminal - 3 min drive - 1.8 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Chelsea Papaya - ‬2 min walk
  • ‪Vivi Bubble Tea - ‬2 min walk
  • ‪Malibu Diner - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Reviews

Hyatt Place New York / Chelsea Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1327 out of 2636 reviews
Rating 8 - Good. 692 out of 2636 reviews
Rating 6 - Okay. 338 out of 2636 reviews
Rating 4 - Poor. 170 out of 2636 reviews
Rating 2 - Terrible. 109 out of 2636 reviews

Reviews

10/10 Excellent

Adlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Breakfast was great! Very clean! The view was amazing!
Stayed 3 nights in May 2025

8/10 Good

Ronisha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was comfortable and very convenient to move about the city
Stayed 2 nights in Jun 2025

10/10 Excellent

nicolas

Stayed 1 night in Jun 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a good layout.
Stayed 6 nights in Jun 2025

8/10 Good

Jieyun

Stayed 2 nights in May 2025

10/10 Excellent

Teresa, Glendora

Stayed 4 nights in Jun 2025

4/10 Poor

yasmin

Everyone was nice,
Stayed 1 night in Jun 2025

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t Recommend – Poor Service & Dirty Rooms I had an incredibly disappointing experience at the Hyatt Chelsea, and I feel compelled to warn others before booking. From the moment I arrived, the customer service was cold and unwelcoming. The front desk staff were passive, unhelpful, and borderline rude—not just to me, but to other guests I witnessed being dismissed or brushed off. The room itself was far from clean. Linens looked like they hadn't been changed, the surfaces were grimy, and the bathroom wasn’t up to standard. It didn’t feel like a space that had been thoroughly cleaned—especially concerning given the price point. To make matters worse, housekeeping didn’t show up until after 6 PM, if at all. When they finally did, it was clear they were rushing through the bare minimum. There’s no excuse for that kind of delay or lack of attention to cleanliness in a hotel that claims to be reputable. Amenities? Practically nonexistent. One tiny bottle of water per room for $6 is laughable. No complimentary basics, no hospitality. It honestly felt like they were cutting corners at every turn. This wasn’t a one-off bad moment—it was consistently poor across the board. Between the dirty room, lack of care, and miserable guest service, I wouldn’t recommend the Hyatt Chelsea to anyone. In fact, I’m actively seeking a refund. Save your money and your peace of mind—stay elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in Chelsea is fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Némesis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente, y su desayuno variado
Stayed 4 nights in Jun 2025

10/10 Excellent

Luis A Silva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was very good. Staff very friendly and helpful. Good place to stay because it’s in the middle of everything.
Stayed 5 nights in Jun 2025

10/10 Excellent

kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all major attractions. Lovely room and a great view from floor 18. Very nice complimentary breakfast with all you need for a day of sightseeing. Penn station is about 15 minutes walk and very cheap by train to get to the from the main airports.
Stayed 2 nights in May 2025

10/10 Excellent

Ana Luiza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, front desk staff, cleanliness, everything! Breakfast was amazing! :)
Stayed 2 nights in May 2025

10/10 Excellent

morris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every clean and nice. Subway close so you can visit time square in mintues. Want to explore times square book this place and save money.
Stayed 1 night in Jun 2025

8/10 Good

ariel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, closed to subway and bus stops. Free bfast is a plus. Elevator is horrible during peak hour. Fridge in the room is broken. And no lobby to seat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Janaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a good experience at this Hyatt during our family trip to New York City. The location is convenient and provides easy access to many points of interest and public transportation. Our rate included a buffet breakfast, which was the standard Hyatt offering—not overly fancy, but decent and satisfying. The room was quite small, and with four people and two double beds, there was very limited space to move around. That said, given it’s NYC, compact rooms are to be expected. The hotel staff were professional and respectful throughout our stay. I would recommend this property for a short vacation or business trip, especially if location and convenience are priorities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay, staff helped me check in early, was clean and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Khaled, alxandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando, Bulverde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place NY/Chelsea has to be the best hotel we have stayed in all our years of traveling. The location is near parks, stores, restaurants, public tran, and much more. The big difference was the staff; from Julian at the reception desk at check in, to Evelyn and Willington at the bar to Yuharvey in the breakfast area. Yuharvey was a joy to watch as he hurriedly and proudly cleaned, arranged, and greeted the guest. He made each of our mornings during the 5 days stay. The varied breakfast buffet was awesome in quality and freshness. If we’re back in NY, this is our hotel. And Hyatt will become our hotel chain for our future travels.
Stayed 5 nights in Jun 2025

6/10 Okay

Nikki, Venice

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Hotel was okay in several ways including the breakfast which was better than some hotels being that it's included. Had to knock two stars off because we found a used band-aid in our room (and it wasn't from us) - GROSS!!!! And, the elevator wait times are atrocious.
Stayed 4 nights in May 2025

10/10 Excellent

Tristan

Good
Stayed 4 nights in Jun 2025

8/10 Good

Brandon Lewis

Stayed 3 nights in May 2025

10/10 Excellent

Sonny

Stayed 3 nights in Jun 2025