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Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Down duvets, pillow-top beds, in-room safe, individually furnished
Exterior
Terrace/patio
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Place, Times Square
    ‪19 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(77 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(40 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(26 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(153 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • Broadway - 19 min walk - 1.6 km
  • Grand Central Terminal - 8 min drive - 1.8 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Vivi Bubble Tea - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Malibu Diner - ‬2 min walk
  • ‪Barcade - ‬1 min walk
  • ‪Excellent Dumpling House - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, 10-minute walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Reviews

Hyatt Place New York / Chelsea Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1371 out of 2702 reviews
Rating 8 - Good. 703 out of 2702 reviews
Rating 6 - Okay. 345 out of 2702 reviews
Rating 4 - Poor. 172 out of 2702 reviews
Rating 2 - Terrible. 111 out of 2702 reviews

Reviews

2/10 Terrible

celeste

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the bed was nice and comfortable the food was perfect I have nothing bad to say about my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiawei

Stayed 1 night in Jul 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 4 nights in Jul 2025

2/10 Terrible

Salvador

Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service
Nice enough hotel for price. But do not be fooled by the free breakfast. It’s a large hotel with lots of guests and the breakfast area is cramped so not really able to access ut
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect central location and reliable service

The hotel is perfect for a solo NYC getaway and for families, couples, and friends seeking a centrally located hotel in Manhattan. I love that the hotel is a 2min walk from Whole Foods and train stations. The continental breakfast gets the job done and offers scrambled eggs, hard boiled eggs, sausage, bagels, potatoes, muffins, a greek yogurt bar, oatmeal, and plain lettuce for the mini salad bar. Could use more veggies, in my opinion, but it was a breakfast. The coffee and tea selection was excellent! They offered oat and almond milk in addition to regular half-and-half. I liked their 2nd-floor terrace to eat and lounge. Wifi was reliable and fast. My room was super clean, the bed was very comfortable, and I loved the natural lighting I had from my window. The bathroom was clean. The room offered recycling for paper and cans! AMAZING. I loved staying in my Standard King Room. Cons: 2nd Elevator was down, so the wait for the only other elevator took about 10-12ish minutes. For that reason, I decided to take the stairs down for part of my stay. Thankfully, I was on the 18th floor and the walk down the stairs took roughly 8minutes to get down. I highly recommend asking for a room on the lower levels. I was originally placed on the 41st floor, and the kind concierge happily helped me find a room closer to the ground levels. The elevator is pretty small and can fit max 7 or 8 people comfortably. Overall, I think it was a pretty good stay.
Stayed 1 night in Jul 2025

8/10 Good

Patrick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and service
Stayed 2 nights in Jul 2025

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Annie

Travelled with family
Liked: Amenities
I had unhappy experience with this hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Nurgul

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good. Room and bed is clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view toward World Trade Center from 37th floor. Rooms are tiny, like every NY hotel but the view was amazing.
Skyline from room
Same view at night
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Travelled with family
Facility and Staff are good
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hyatt Place/Chelsea

The room and cleanliness were very good. Elevator issues: four small elevators not adequate to handle the number of quests. Wait time for an elevator up to 15 minutes. Complimentary breakfast - average. Nothing great! Very crowded. Fire alarm went off several times after 9:00PM - false alarms but disturbing.
Stayed 1 night in Jul 2025

4/10 Poor

katherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Too crowded. AC in our room did not work, TV did not work. They changed our room but we had no where to stay for 4 hours the day we switched. New room key did not work and we waited 40 minutes for it to be fixed. Will not stay at Hyatt again after this unfortunate experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darius

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nicem, clean, helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Bruce

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room and facilities were clean but the room was absolutely tiny and the toilet stopped flushing. We were awakened to excessive noise several times in the night. The elevators were excruciatingly SLOW.
Stayed 1 night in Jul 2025

10/10 Excellent

Georgina

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Need a pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristine Loh-Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

banghun

Stayed 1 night in Jul 2025

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025