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Sanctuary Hotel New York

4.5 star property

Photo gallery for Sanctuary Hotel New York

Lunch, dinner, brunch served; American cuisine
Lunch, dinner, brunch served; American cuisine
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

View map
132 West 47th Street, New York, NY, 10036
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

9.0 out of 10
Wonderful
(17 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

8.6 out of 10
Excellent
(28 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

With a stay at Sanctuary Hotel New York, you'll be centrally located in New York, steps from Times Square and Broadway. .This luxury hotel is 0.5 mi (0.8 km) from Bryant Park and 0.5 mi (0.8 km) from Rockefeller Center.

What's nearby

  • Times Square - 2 min walk - 0.2 km
  • Broadway - 3 min walk - 0.3 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Bryant Park - 6 min walk - 0.6 km
  • Madison Square Garden - 16 min walk - 1.4 km

Getting around

  • 47 - 50 Sts - Rockefeller Center Station - 1 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 63 min drive

Restaurants

  • ‪The Long Acre Tavern - ‬3 min walk
  • ‪Haven at the Sanctuary Hotel - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Night Hotel Times Square - ‬3 min walk

About this property

Sanctuary Hotel New York

Luxury hotel with bars and a fitness center
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. 36-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Haven Rooftop Restaurant, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 52 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king room was perfect with the exception of our mini fridge did not work. Also the parking situation is dismal. The parking across the street was $80/night so they recommended another parking garage that was several blocks away with no way to transfer our luggage. Graciously 2 of the guys on staff, JD and another young man (I forgot his name) assisted us because we weren't allowed to use a luggage rack off the premises. Both of those fellas deserve a raise. With those exceptions, overall we really enjoyed our stay with Sanctuary.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Stayed 2 nights in Jul 2025

10/10 Excellent

Paulina

Stayed 3 nights in Jul 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecta ubicación, la habitación muy cómoda, sin embargo el colchón estaba en muy malas condiciones.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel. The staff location and restaurants were amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Niree

Stayed 3 nights in Jul 2025

10/10 Excellent

Marley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. AC was a little loud. Bed was very comfortable. I would stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Madjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms can be small however they are very clean, comfortable cozy. The staff is great. The location is very convenient as well.
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca, winston-salem

Travelled with group
Disliked: Amenities
The building is older and not completely kept up. The room was small but clean the breakfast was not much, but it was included.
Stayed 4 nights in Jun 2025

10/10 Excellent

Abhinav

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Frances, Leesburg

Liked: Cleanliness, staff & service
Not like photo’s at all for appearance of outside of hotel. Very dark inside. Room was very damp and pillows were so musty I had them changed. The breakfast consists of cheap, bulk industrial quality soggy, doughy bagels, croissants and danish. All poor quality. Tiny blended yogurts, a thin cheap orange juice and awful coffee. Two buy in bulk cereals and over ripe bananas.
Stayed 2 nights in Jul 2025

4/10 Poor

Moshe

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Pros: Clean, very stylish, affordable, helpful staff, with included breakfast and good coffee in the lobby. Close to subways and 24/7 Times Square action. Cons: Rooms are not big, but totally fine, and your view might be a brick wall... very NY. Overall: Very Good
Stayed 1 night in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great proximity, responsive friendly service , very walkable and easy to walk to the theater and dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to find things to do. Staff was very polite.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

NORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, convenient location
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey, Oyster Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dark chic Asian fusion style hotel. My deluxe king room was beautiful, updated, clean and had 2 bath robes and a beverage fridge with mini bar. Haven rooftop bar and chemistry room had great happy hour specials. Location right in the heart of the theater district! Would definitely return!!
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful stay with the most welcoming staff!! We will definitely be staying at Sanctuary Hotel again!!
Stayed 1 night in Jul 2025

8/10 Good

Wayne, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, that had everything with minor problems so one star less. 1. Small rooms and the pillows smelled a little like body odor, and this could happen anywhere so I only blame myself as I was too tired to swap them out . 2. Breakfast had only high carbohydrate sugary things such as baked goods and cereals, and absolutely no hot foods or proteins like at least oat meal nor hard boiled eggs.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great ambiance.
Stayed 1 night in Jun 2025

10/10 Excellent

Philipp

Stayed 1 night in Jun 2025

8/10 Good

mohammad, north vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing kind staff, outdated rooms and worn down. As you know this location is near time square so traffic is bad and it’s a little loud but over nice hotel they just need major renovations.
Stayed 1 night in Jun 2025