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Sanctuary Hotel New York

4.5 star property

Photo gallery for Sanctuary Hotel New York

Balcony
Lunch, dinner, brunch served; American cuisine
Exterior
Lobby
Self-parking (surcharge) 55.00 per day

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
132 West 47th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

8.8 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

8.6 out of 10
Excellent
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

A stay at Sanctuary Hotel New York places you in the heart of New York, within a 5-minute walk of Times Square and Rockefeller Center. .This luxury hotel is 0.5 mi (0.8 km) from Bryant Park and 0.9 mi (1.4 km) from St. Patrick's Cathedral.

What's nearby

  • Rockefeller Center - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Broadway - 3 min walk - 0.3 km
  • Bryant Park - 6 min walk - 0.6 km
  • Museum of Modern Art - 6 min walk - 0.6 km

Getting around

  • 47 - 50 Sts - Rockefeller Center Station - 2 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪The Terrace At The Times Square Edition - ‬2 min walk
  • ‪Havana Central Times Square - ‬3 min walk
  • ‪The Long Acre Tavern - ‬1 min walk
  • ‪Haven at the Sanctuary Hotel - ‬3 min walk

About this property

Sanctuary Hotel New York

Sanctuary Hotel New York offers 115 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. 36-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Haven Rooftop Restaurant, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemistry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemistry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the offsite pool.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Although very crowded due to time of year, the staff were friendly and super helpful! We loved the rooftop restaurant, the rooms were lovely. Although the bathrooms being closed with a curtain was a little strange it was still very cozy and comfortable!
Stayed 1 night in Dec 2025

2/10 Terrible

Janet

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I had reserved a room with 2 beds. Only 1 bed in room. Unacceptable!
Stayed 2 nights in Dec 2025

8/10 Good

M R

Stayed 2 nights in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very pleasant and accommodating
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Nice slightly up scale. Room was small NYC… the have. Roof top breakfast was nice and super convenient and peaceful in the big city.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Stayed 3 nights in Dec 2025

2/10 Terrible

Marnie

Liked: Cleanliness
Disliked: Staff & service, amenities
Impossible to get room service, can't use the "credit" you're given for food, breakfast buffet seems to be $50 for the most basic, Costco-like foods, staff lies over and over, constantly, all the time, to cover their mistakes, Can't get a bottle opener even, when most items in the mini bar require one - ask and it will take hours and you will get massive attitude for this and be literally stared at while you use it to open a water for your sick child, then have it snatched back and taken away. Just one of the many, many, many ways we were treated like trash the entire stay. Overpriced, pompous, with zero organization or customer care. A complete rip off. Would never set foot in there again. Ruined several days of our stay and caused our vacation to be stressful and a living hell for most of the time. We had no food, no drinks, no service, no care from staff. Oh yes we were also poisoned by an allergen in the food when it finally arrived after 4 hours, and having told the staff 15 times about the allergen. No one cared at all. Front desk staff speaks to you like you are nobody- complete condescension, coldness, and degradation with zero accountability. The worst of the worst. Pray that when you arrive you can even get into your room - if the key they give you doesn't work, that will be a 30 minute ordeal that they can't solve. Then to punish you, they will put you in a room resembling a dark cell facing a brick wall, rather than the one with a view you were supposed to have.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to leave a great review because I don’t want this place to get big. But this was the best place me and my wife have stayed in New York so far. Everything about this place was great. The staff was also amazing and very helpful. Would recommend a million times over!
Stayed 2 nights in Dec 2025

10/10 Excellent

Beth, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect size for 1 or 2 people. Bed was very comfortable. Great shower. I ate at all three restaurants and enjoyed them all. Side note, if you go to Haven roof top restaurant, wear a heavy sweater :)
Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location for going to Broadway shows. Hotel is a ‘sanctuary’ after being out in the city all day. Staff very professional, helpful. Room was well appointed. They’re small but that’s NY!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yvonne

Stayed 3 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and staff was fantastic!! Dinner at Haven was Delicious too!!
Stayed 2 nights in Dec 2025

4/10 Poor

Cody

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was out dated for price paid. It’s 2025 upgrade to smart tvs annd include breakfast not a credit. Also who puts a bar on the 6th floor where people are trying to sleep. Check-in staff was nice and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, and service all excellent
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff everywhere. Small but clean room and plenty of space for luggage, etc. The lobby was a bit dark for my taste but not a game changer. Breakfast “buffet” fairly sparse, and at least the morning we ate there, not the A-team cooking staff. Plenty of other nearby options for breakfast. Out first stay here and we Would definitely stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities
The hotel was well-maintained, and the room was small but comfortable. But it was very expensive, and worse, there was construction across the street -- literal jack-hammering -- that went on each night until 4AM. Not the fault of the hotel, but short of an apology from one staff member, nothing was offered as any sort of solution to or recognition of the issue. Both windows did not close completely, which no doubt contributed to the noise levels in the room, but also allowed water in when it rained.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lavanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Santuary. The staff worked hard to ensure that patrons were satisfied. I would definitely stay here again. For those looking for a peaceful night sleep, do not book a street view. The staff forewarned us and offered alternate rooms. We decided to stick with the street view but it did get noisy at night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff was great, rooms were clean, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was perfectly clean and very comfy. The staff was outstanding. The food in the restaurant was great. The parking was easy. We loved the overall feel of the hotel, as well. Very zen.
Stayed 2 nights in Nov 2025

10/10 Excellent

kalvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Small but that’s NY. Cool bar with good drinks. Would stay again.
Stayed 2 nights in Nov 2025