My husband checked in and checked out with no issues. One of the lights didn't have a light bulb in it. The heater unit was obnoxiously loud, no matter what setting you put it on, even in the fan setting, it was loud. The pop machine and snack machine took our money. The hotel staff was nice enough to give back the money we lost the next morning.
There's about an inch of your door, on the bottom, that's open to the public hallway. My husband and I stuck a towel underneath it to avoid noise. If the hotel was busy, you would hear everyone walk by your room. Keurig coffee maker worked great. Bathroom mirror was awesome. Everything was clean. The bed was firm, but some people like that. I would give it a try again.