Compliments: Aware of Guests, Eye Contact, Welcoming, Positive Attitude, Smiling, Friendly and Informative.
Hotel Location: Invest in placing Address on the Building under the Double Tree by Hilton. UBER Driver canceled pick up as they could not see a sign with your address.
Cut down the hedges located street side. While waiting for UBER pick up, a person on a bike got off, pulled down his pants and urinated in the hedges street side!
Hotel Amenities: Train Front Desk how to operate the machines to make coffee, tea, and or hot chocolate. They were too happy to say, " Sorry, it is closed-come back in the morning." I hope you realize some of your guest are Travelers and enjoy drinking HOT Beverages after a long day at Conferences. When I stood waiting several other guests were wanting to purchase HOT beverages too!
Hotel Room: Could hear the guests downstairs window side.
Hotel Elevators: Please remove the wooden barriers that are blocking the view of the elevators. Guests look to see who is going up the elevators-poor visual site-unsafe.