Book Palm Springs Station hotels

Staff was friendly and helpful even on a very busy weekend. Great little snack/drink mini-store open 24:7. Pool/lounge area great - no rental fees for cabana. Lots of games and family fun, retro lobby - that is updated and a good atmosphere.

Customer service not nice and unprofessional

Great location. Room was not ready until 5:30 which was so very inconvenient. Out of soap in our room. One bath robe. Minor things but when you pay that much it’s annoying. We were comped breakfast which was nice. I feel after some time and more staffing this hotel will only get better.

Staff was incredibly rude. There is no restaurant or place to get snacks until someone decides to show up at the bar at 3:30pm. Our AC didn’t work, they had to move us to a different room; but before we could move, they had to take the strike plate off our door and place it on the room we moved to. No cleaning service or clean towels unless you hunt someone down to deliver clean towels. No cups in the room for coffee. Shuttle from the airport to hotel is a joke, no AC in the van and it was 106 that day. All around terrible. DO NOT stay here.

Didn’t try it

The room was clean, furniture is dated, the small refrigerator works but are old. The curtains are not the right sizes for the patio door.