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Hotel Zoso

4.0 star property

Photo gallery for Hotel Zoso

Front of property – evening/night
Property preview
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool cabanas (surcharge), pool loungers
Premium Room, 1 King Bed, Accessible, Pool View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub

Explore the area

View map
150 S Indian Canyon Dr, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ‪2 min walk‬
  • Palm Springs Art Museum
    ‪7 min walk‬
  • Palm Springs Convention Center
    ‪15 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(19 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(29 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Pool View

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

9.0 out of 10
Wonderful
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(47 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(45 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King City View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King City View)

8.8 out of 10
Excellent
(48 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Palm Mountain Resort and Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,360 reviews
The price is NZ$251
includes taxes & fees
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About the area

Palm Springs

With a stay at Hotel Zoso, you'll be centrally located in Palm Springs, a 2-minute drive from Palm Springs Convention Center and 14 minutes from Palm Canyon. .This spa hotel is 6.6 mi (10.6 km) from Palm Springs Aerial Tramway and 8.8 mi (14.1 km) from Agua Caliente Casino.

What's nearby

  • Agua Caliente Cultural Museum - 2 min walk - 0.2 km
  • Palm Springs Art Museum - 7 min walk - 0.6 km
  • Agua Caliente Casino - 8 min walk - 0.8 km
  • Palm Springs Convention Center - 15 min walk - 1.3 km
  • Tahquitz Canyon - 3 min drive - 1.9 km

Getting around

  • Palm Springs Station - 19 min drive
  • Palm Springs Intl. Airport (PSP) - 7 min drive

Restaurants

  • ‪Dick’s on Arenas - ‬2 min walk
  • ‪Streetbar - ‬2 min walk
  • ‪Chill - ‬2 min walk
  • ‪Lulu California Bistro - ‬3 min walk
  • ‪Thai Smile Palm Springs - ‬2 min walk

About this property

Hotel Zoso

Hotel in Palm Springs with a full-service spa and airport shuttle service
Hotel Zoso offers 162 accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages and facials. The spa is open select days.
Make yourself at home in one of the 162 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include concierge services, shopping on site, and wedding services.
At Hotel Zoso, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Palm Springs? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel Zoso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Concerts/live shows
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 25,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hard Rock Hotel Palm Springs
Hard Rock Palm Springs
Palm Springs Hard Rock Hotel
Zoso Resort Palm Springs
Zoso Hotel Palm Springs
Zoso Palm Springs
Hotel Zoso Palm Springs
Hotel Zoso Hotel
Hotel Zoso Palm Springs
Hotel Zoso Hotel Palm Springs

Hotel Zoso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 874 out of 1502 reviews
Rating 8 - Good. 308 out of 1502 reviews
Rating 6 - Okay. 188 out of 1502 reviews
Rating 4 - Poor. 76 out of 1502 reviews
Rating 2 - Terrible. 56 out of 1502 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

EISHA

Travelled with family
Liked: Cleanliness, staff & service
The bathroom light would go in and off while the kids were in the bathtub. There’s was a weird smell in the room. The patio light flashed on and off all night. The bathroom light switch was falling out the wall
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
The staff was very pleasent and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

KELLI

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No WiFi, sheets had holes in them, towels were ratted, bathroom tub had a large crack, door didn’t lock, telephone didn’t work, AC didn’t work, gift shop, bar and restaurant was closed everyday!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lazaro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will be back again
Stayed 1 night in Jun 2025

10/10 Excellent

Gemin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to all the restaurants and night life. Great resort!
Stayed 2 nights in May 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Stayed 3 nights in Jun 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here a lot. They are always great to us. I will say Michael at front desk is one of nicest desk agents I have had in decades of traveling. He has an unbelievable smile as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Shaun

Liked: Amenities
Disliked: Property conditions & facilities
I liked how close it was to many great restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Trista

Stayed 3 nights in Jun 2025

8/10 Good

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly! great pool and walking distance to everywhere we wanted to go! giant beautiful room
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

We love Hotel Zoso! The location is great! Staff is excellent! Can’t wait to come back!❤️
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in May 2025

2/10 Terrible

Fran

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s really a shame that this hotel has so much unrealized potential. Great location. Good bones, but it is so run down and dirty. The pool area is especially run-down and dirty. We were there for 3 days and there was the same dirty cups, trash, and spills on the concrete the entire visit. The cushions on the recliners were so stained, I didn’t want to sit on them. There were spill stains and used Q-tips on our patio. It’s as if no-one cleaned up the area at all. All of the concrete needs a power wash which I saw them using in the front entrance of the hotel. We were there during the week and unfortunately there was no service in the pool area and the lobby bar closed at 9:00 even though there were 5 customers sitting there. The rooms were clean, although there were definitely some worn spots on the bathroom wall and sticky glue on the sliding glass door. I will be finding another place to stay next time we go to Palm Springs.
Stayed 2 nights in May 2025

8/10 Good

Wenyuan

Stayed 1 night in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Amazing would stay here every time !!!
Stayed 2 nights in May 2025

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again. The rooms are old and dingy. I had to call for room service the minute I checked in. There was hair on my bed, poop droppings around the toilet and the bathtub/shower had broken tile and mildew. There is so many other places to stay in PS - not here!
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Liked: Amenities
Great location. Close to downtown restaurants & shops. Complimentary airport shuttle. Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Cendi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again here
Stayed 1 night in May 2025

4/10 Poor

Laurel

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The convenience of the location was good, but the room was dirty. There were eyelashes in the bathroom, a broken fingernail, a staple and a piece of glass on the room floor, and besides those things the room just wasn’t clean. It was really disappointing and very unsanitary. Even though the location was good, and any staff(even though not many that we encountered) was nice, we will never stay here again and would not recommend.
Eyelashes in the bathroom
Glass from the carpet in the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great value. The room had plenty of space and it was very clean. The staff were friendly and attentive. Would definitely stay there again
Stayed 1 night in Jun 2025