6/10 Okay
Emma
20 Jun 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very convenient location to explore old Paris and on metro line to Roland Garros, main reason I chose it. I usually stay at 4* hotels. Would class this as 3*. Decor dated, bedrooms need refresh and it isnt usual in 4* to permanently store hoover & cleaning supplies in full view on main stairs. Was already in shower before bed when I found out bodywash container was empty & no shampoo provided. This is standard for 4*. Had to get out of shower already wet to call Reception for bodywash & shampoo. What followed was a Fawlty Towers style sketch of Reception dropping off bodywash (in refill pouch that dont stand up), leaving before I could ask where the shampoo was, them returning with shampoo, me saying I had no scissors to open either pouch and them instructing me to remove dispenser from the container fastened to the shower wall to use it to pierce the pouches open. They then spent 10 minutes in bathroom trying to dismantle the on-wall container to refill. All this time I was still soaked & asked them to carry on sorting out next day as it was gone 10pm & I needed to finish shower & go to sleep as leaving very early next day. After finishing shower, discovered hotel hairdryer didnt work and had to request replacement & wait for that to be brought. Gave me 1 with tiny cable meaning I couldnt be anywhere near a mirror while drying my hair. All of this added an hour to my shower time and curtailed my sleep on a very busy day. Great base but definitely not a 4*. Wouldnt stay again
Emma
Stayed 3 nights in Jun 2025