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ZonaZ Boutique Hotel

3.5 star property

Photo gallery for ZonaZ Boutique Hotel

Front of property
Property video
Courtyard view
Deluxe Studio Suite, 1 King Bed
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services

Explore the area

View map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Studio Suite, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

ZonaZ Boutique Hotel is centrally located in Puerto Vallarta, a 4-minute walk from Playa de los Muertos and 6 minutes by foot from Bay of Banderas. .This spa hotel is 1.2 mi (2 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 3 min walk - 0.3 km
  • Los Muertos Pier - 5 min walk - 0.5 km
  • Olas Altas Beach - 9 min walk - 0.8 km
  • Malecon - 2 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Cocos Kitchen - ‬3 min walk
  • ‪Anonimo - ‬3 min walk
  • ‪Tacos Revolucion - ‬3 min walk
  • ‪Piazzetta Ristorante - ‬3 min walk

About this property

ZonaZ Boutique Hotel

ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in June 2025.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Wired and wireless internet access is complimentary, while 52-inch Smart televisions with digital programming provide entertainment.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 beach bars. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Puerto Vallarta? This hotel has facilities measuring 155 square feet (14 square meters), including conference space. A shuttle from the hotel to the airport is provided for a surcharge (available on request).
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 6:00 PM on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 14 per person
  • 4 beach bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room

More

  • Renovated guestrooms - June 2025
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

The property charges 2.9 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 14.00 per person
  • Airport shuttle fee: USD 45.00 per room
  • Late check-out fee: USD 69 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 151 out of 184 reviews
Rating 8 - Good. 25 out of 184 reviews
Rating 6 - Okay. 4 out of 184 reviews
Rating 4 - Poor. 2 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mychayla

Liked: Cleanliness, amenities, property conditions & facilities
Due to unfortunate circumstances we were not able to stay in the room we had originally booked with zona z but they were extremely accommodating and helped us arrange something else! We were completely taken care of and during a time that could have been stressful they made it very stress free and easy! Great hospitality for their customers!
Stayed 4 nights in Nov 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of friends and they stayed at a hotel twice the price of the ZonaZ both located within steps of each other. I prefer the boutique nature of hotels such as ZonaZ as it has all the amenities that I need without overdoing it with things I don't need or want in a hotel stay. Great location, clean room, and feeling of security is what I need and exactly what ZonaZ provided.
Stayed 3 nights in Dec 2025

10/10 Excellent

James C

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean and very well stocked. Location was amazing! Would love to come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

andrew A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great! Super helpful and made great recommendations. Room was very clean. We would stay here again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Drew

Stayed 4 nights in Nov 2025

4/10 Poor

Stephen

Stayed 6 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved our stay at ZonaZ. There was hardly anyone at the hotel, or at least it felt that way. Very relaxing. Loved the spa services available. Great location, as long as you don’t mind a few stairs.
Stayed 9 nights in Oct 2025

10/10 Excellent

Arturo, Pico Rivera

Stayed 3 nights in Aug 2025

10/10 Excellent

Susana Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and cozy. The A/C made the room very cool, which is nice in the Mexico heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect couldn’t ask for more ! Rooms are so cute, clean, and staff are friendly. Good ac. 5 minute walk to the beach, it is in a steep hill but there is a tramway working all day for you to use for free. There is an Oxxo and pharmacy up the hill. Walking distance from several restaurants will definitely be staying here again !
Stayed 4 nights in Jul 2025

2/10 Terrible

Adriana

Stayed 6 nights in Jul 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, just what I wanted/needed, something relaxing, clean, quaint and funky, absolutely charming. I forgot my hat when taken the shuttle and the driver returned it to the hotel, and I was able to pick up the next day. I hope I can return soon. Thank you ♥️🙏
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 3 nights in Jun 2025

2/10 Terrible

Charles

Stayed 3 nights in Jun 2025

10/10 Excellent

Jermaine, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds was excellent, keyless entry, awesome hotel intro and helpful staff with directions and recommendations, excellent room choice. Room amenities were plenty, beautiful patio backdrop overlooking the pool, HVAC worked great, property located up on a hill with a lot of stairs to climb, which we tackled early during our visit til we started hitting the bars late night coming back exhausted, and wondered whyyyyyyyy lol. If you can’t walk the steps after you party in heat like we did in June there is a funicular avai til the evening 9 or 10pm, otherwise take your time with stairs after hours, it’s part of experience. The property is worth it, near the beach, restaurants, shopping, bars, near a taxi stand as well. Loved the place and would visit again and again.
Stayed 6 nights in Jun 2025

10/10 Excellent

William, Reno

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small property is nested between a few upscale buildings. The room was cute and clean, and patio area very eclectic, with colorful murals. The free breakfast offered fresh fruit. I will stay again in the future.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025

10/10 Excellent

Tonali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Paul, Dallas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed at this boutique hotel is very nice. Hotel location is very convenient. Close to restaurants, bars and malecon is just a walking distance. Highly recomend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice hotel. Would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lively. The room was well appointed and the bed comfortable. The only negative were the sheer curtains that made it hard to sleep once the sun was up.
Stayed 1 night in Mar 2025