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Hampton Inn New Albany

2.5 star property

Photo gallery for Hampton Inn New Albany

Lobby
Indoor pool
Standard Room
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
320 Coulter Cv, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪6 min walk‬
  • Place, Park Along the River and Mississippi Arboretum
    ‪1 min drive‬
  • Place, Sugaree's Bakery
    ‪2 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Two queens

In-room safe, desk, laptop workspace, soundproofing

Two queens

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for King bed

In-room safe, desk, laptop workspace, soundproofing

King bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 1 King Bed

View all photos for King studio

Standard Room

King studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

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  • Breakfast included
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The price is NZ$159
includes taxes & fees
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About the area

New Albany

Located in New Albany, Hampton Inn New Albany is in the historical district, within a 5-minute drive of Baptist Memorial Hospital - Union County and Park Along the River and Mississippi Arboretum. .This hotel is 1.5 mi (2.5 km) from Sugaree's Bakery and 1.6 mi (2.5 km) from Cooper Park.

What's nearby

  • Baptist Memorial Hospital - Union County - 6 min walk - 0.6 km
  • Park Along the River and Mississippi Arboretum - 1 min drive - 1.8 km
  • Sugaree's Bakery - 2 min drive - 2.5 km
  • Cooper Park - 2 min drive - 2.5 km
  • University of Mississippi - 48 min drive - 69.1 km

Getting around

  • Memphis International Airport (MEM) - 77 min drive

Restaurants

  • ‪Mi Pueblo - ‬18 min walk
  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪George's Restaurant - ‬5 min drive
  • ‪Wendy's - ‬3 min walk

About this property

Hampton Inn New Albany

Hotel in New Albany with an indoor pool and free breakfast
Hampton Inn New Albany offers 84 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 84 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel New Albany
Hampton Inn New Albany
New Albany Hampton Inn
Hampton Inn New Albany Hotel New Albany
Hampton Inn New Albany Hotel
Hampton Inn New Albany Hotel
Hampton Inn New Albany New Albany
Hampton Inn New Albany Hotel New Albany

Hampton Inn New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 403 out of 747 reviews
Rating 8 - Good. 197 out of 747 reviews
Rating 6 - Okay. 75 out of 747 reviews
Rating 4 - Poor. 38 out of 747 reviews
Rating 2 - Terrible. 34 out of 747 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

William

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff needs CX training/management/accountability in general. One shocking thing that stood out was one employee bringing a large dog (pit bull) in to the front desk to show another employee. Low standard for service.
Stayed 3 nights in Oct 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Rude staff. Atypical for Hampton Inn.
Stayed 1 night in Sep 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Travelled with family
Great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Sep 2025

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
No Hampton signs off main road, Noisy, Staff was not very friendly at check in and did not offer bottled water , did not mention me being a honor member. I had to ask twice if my honor number was on the reservation. I had used Expedia due to issues with signing in to the Hilton network. I attempted to sign in to Hilton site for other reservations but kept receiving error messages. I then made my other reservations thru Wyndham hotels
Stayed 1 night in Oct 2025

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good breakfast, including waffles and bakery muffins and pastries. The hotel has a nice pool and fitness center. Felt safe and clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Mandy, Nixa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a big letdown. The property is old, worn down, and had mold throughout. The staff seemed uninterested and not very friendly. Breakfast was poorly managed — there were no eggs left, and none of the other food items were being replenished. The bed was extremely uncomfortable and uneven, making it hard to sleep. Overall, the place needs serious updates and better customer service. I wouldn’t stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Alizza

Stayed 2 nights in Jul 2025

8/10 Good

Cory, Rockwall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Ken

Liked: Cleanliness
It was 'ok'...not what I would expect for the price... noisy, thin walls, ceiling...no regular coffee when I went for some in the breakfast...that was a bummer 😕...kid liked the pool...
Stayed 1 night in Sep 2025

8/10 Good

Terry

Stayed 1 night in Sep 2025

10/10 Excellent

fawnette

Stayed 1 night in Sep 2025

8/10 Good

Zachary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

anna

Stayed 1 night in Aug 2025

10/10 Excellent

Katy

Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2025

10/10 Excellent

Abbas

Stayed 1 night in Aug 2025

4/10 Poor

Davonna

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Surly check in person.
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Aug 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience we have ever had.

We booked a room for 6 people. At check in the room did not sleep 6 people. The front desk staff was very unprofessional and rude when we simply asked for a roll away bed. They were not busy at all. She stated they didnt have any available that night (literally was 5 cars in the parking lot). Then after complaining she bangs on our door at 10pm with a roll away bed. She was very argumentative and unprofessional.
Stayed 1 night in Aug 2025