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Holiday Inn Express & Suites Lancaster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Lancaster by IHG

Indulge in a diverse selection of international cuisine at our buffet, featuring a variety of dishes, including cheese omelets and sausages.
Two single beds with white linens and blue bedspreads, a flat-screen TV, and a small desk with a chair and lamp.
Stroll down this hotel corridor, lined with doors leading to comfortable rooms and a sign pointing the way to the fitness center.
Enjoy a convenient stay with a flat-screen TV, microwave, and mini-fridge in this compact room.
Welcome to Holiday Inn Express & Suites, featuring a covered entrance with a colonnade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Cinemark River Valley Mall
    ‪2 min drive‬
  • Rising Park
    ‪5 min drive‬
  • Fairfield Medical Center
    ‪8 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Hearing Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Lancaster

With a stay at Holiday Inn Express & Suites Lancaster by IHG in Lancaster, you'll be within a 5-minute drive of Cinemark River Valley Mall and Ohio Glass Museum. .This hotel is 2.8 mi (4.4 km) from Rising Park and 2.8 mi (4.5 km) from Georgian Museum.

What's nearby

  • Cinemark River Valley Mall - 2 min drive - 1.1 km
  • Ohio Glass Museum - 5 min drive - 4.6 km
  • Rising Park - 5 min drive - 3.6 km
  • Fairfield Medical Center - 8 min drive - 6.7 km
  • Hocking Hills State Park - 31 min drive - 30.9 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 41 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Nancys Scoops - ‬4 min drive
  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Holiday Inn Express & Suites Lancaster by IHG

Hotel in Lancaster with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Lancaster by IHG offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool.
A complimentary full breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel

Holiday Inn Express & Suites Lancaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 658 reviews
Rating 8 - Good. 190 out of 658 reviews
Rating 6 - Okay. 60 out of 658 reviews
Rating 4 - Poor. 39 out of 658 reviews
Rating 2 - Terrible. 22 out of 658 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive rooms with bright white linens and comfortable mattresses and pillows. Great breakfast except for the line up at the coffee machine. Pleasant deskies.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Amy

Liked: Property conditions & facilities
We stayed from Friday to Tuesday. During that time, housekeeping gave us fresh towels twice ,made one of the 2 beds once, and emptied the trash once. Granted, the room wasn't really messy or dirty, but they could at least do those 3 things at least every other day.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were amazing, wish I could've taken them home with me! Great clean, nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Shana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great customer service, clean, and quiet. Great visit!
Stayed 1 night in Apr 2025

10/10 Excellent

Szanadue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! The greeting at 9:30pm was wonderful! The lady at the front desk was wonderful, helpful and even offered a few fruits for the kids knowing we had been on the road all day. They offered a breakfast. They had cheese omelettes, egg white omelettes, fresh fruits, sausage, turkey sausage, pancakes etc. it was a great selection! Even fresh ground coffee. Facilities were very clean!
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little disappointed by the lady that was taking care of the continental breakfast. She was not friendly and seemed upset that I asked her to replace the pancake batter bag that was in the machine it was throwing a code regarding the bag needing to be replaced. My experience other than that it was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - only stayed one night on a stopover driving home from spring break but it was clean, staff was friendly and close to restaurants. No complaints.
Stayed 1 night in Mar 2025

2/10 Terrible

BreAnne

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Horrible service

Indoor pool advertised but only an outdoor pool available. When asking the front desk about it I was completely disrespectful and only advised to leave the manager a message and I’d get a call some time next week Shower so slippery both my children slipped and fell
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Stayed 5 nights in Mar 2025

10/10 Excellent

jarrahlynn

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Last minute stay/Great breakfast situation

Front desk very helpful. Breakfast staff was amazing - they were set up early and allowed us to start which helped get us on the road sooner. The only downside was the trash bins out front were beyond overfilled.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rin

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favorite hotel to stay at when I’m in Lancaster. Amazing staff!
Stayed 4 nights in Mar 2025

8/10 Good

Charleen

Liked: Cleanliness, staff & service
Disappointed that the pool was closed
Stayed 2 nights in Dec 2024

2/10 Terrible

Rin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise
Stayed 1 night in Mar 2025

10/10 Excellent

Nestor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff did amazing job with buffet breakfast every day and with the overall cleanliness of the main areas and suite.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alfred

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025