See all properties
Save

Best Western Plus Lackland Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Lackland Hotel & Suites

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Property amenity
Meeting facility
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Similar properties

Lobby
SpringHill Suites by Marriott San Antonio SeaWorld Lackland
Far West Side
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$177
includes taxes & fees
14 June - 15 June
SpringHill Suites by Marriott San Antonio SeaWorld Lackland

About the area

San Antonio

When you stay at Best Western Plus Lackland Hotel & Suites in San Antonio, you'll be in the business district, a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base. .This hotel is 11.8 mi (19 km) from River Walk and 12.3 mi (19.8 km) from Henry B. González Convention Center.

What's nearby

  • Joint Base San Antonio - 12 min walk - 1.0 km
  • Lackland Air Force Base - 2 min drive - 1.5 km
  • San Antonio SeaWorld - 10 min drive - 17.7 km
  • River Walk - 13 min drive - 22.1 km
  • Six Flags Fiesta Texas - 21 min drive - 36.4 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea

Atrea Hotel

Best Western Atrea

Best Western Plus Atrea

Best Western Plus Atrea Hotel

Best Western Plus Atrea Hotel San Antonio

Best Western Plus Atrea San Antonio

Best Western Plus Lackland Hotel San Antonio

Best Western Plus Lackland Hotel

Best Western Plus Lackland San Antonio

Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1008 reviews
Rating 8 - Good. 220 out of 1008 reviews
Rating 6 - Okay. 101 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Hilary, Billings

Nice place. No major issues. It’s a little run down but clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Mateo

Liked: Cleanliness, amenities
It was easy to check in, the room was clean, and staff were friendly!
Stayed 1 night in Feb 2026

6/10 Okay

Jorge

Stayed 2 nights in Feb 2026

10/10 Excellent

DEAN, Fountain

Liked: Cleanliness, amenities, property conditions & facilities
I was there for Air Force graduation. The staff was great. They cater to folks that have very early morning commitments to graduation. It’s very close to base. Very convenient. Very clean. Thank you.
Stayed 3 nights in Feb 2026

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was nice, easy check in, breakfast was okay. 2 mornings they had powered eggs, tater tots, sausage patties and links, biscuit and gravy. 1 morning same thing except potato scramble with red and green peppers and sausage. The typical taste less waffle mix, 2 types of cereal, coffee, latte machine, orange and apple juice machine. One of the main reasons for booking this hotel was the indoor pool and hot tub. Of course the hot tub was broken the whole time we were there and the whole area wreaked of strong chlorine :/ no exhaust fan in the bathroom so it was stifling when someone would shower and there was significantmold growth that they were tryingto hid. Beds okay, ac worked well, but lack of exhaust fan in the bathroom kept the air very moist and we all had sore throats.
Stayed 3 nights in Feb 2026

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Room smelled like mildew. Beds were not comfortable. Bathroom had water damage before and repairs performed were sub par at best. Faucet on tub was loose and cheap replacement of tile completed. Tv was hung crooked on the wall. Drawers in the night stand and dresser looked like they had mice droppings. Breakfast was good and staff was nice. Wasn’t the worst place I ever stayed but not with 350.00 for two nights
Stayed 2 nights in Feb 2026

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes the staff were friendly and rooms were clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in process was easy and quick room was amazing and so was breakfast!
Stayed 2 nights in Feb 2026

8/10 Good

Luis

Stayed 1 night in Feb 2026

10/10 Excellent

Adella

Stayed 1 night in Feb 2026

10/10 Excellent

Alexandria

Stayed 1 night in Jan 2026

10/10 Excellent

Elaine, Portland

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff were very helpful and nice. The room smelled fresh and everything was clean. The hot tub was working but they did let us know it had some sand from a leak , no worries. Location was quiet and close to the base.
Stayed 2 nights in Feb 2026

8/10 Good

Lovell

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 8 nights in Feb 2026

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent staff!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities
All the reviews are true, nice spot with excellent breakfast and staff ok, responsive
Stayed 3 nights in Jan 2026

2/10 Terrible

Michael

Roaches
Stayed 4 nights in Jan 2026

10/10 Excellent

Steve

Stayed 3 nights in Jan 2026

8/10 Good

jason

Stayed 2 nights in Jan 2026

8/10 Good

Susan

Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk people
Stayed 3 nights in Jan 2026

8/10 Good

Denese, Allendale

Convenient!
Stayed 3 nights in Jan 2026

4/10 Poor

BRENDA

Travelled with family
Disliked: Property conditions & facilities
The hotel needs to get renovated asap, is good location but we would not stay again, everything is falling apart.
Stayed 3 nights in Jan 2026

8/10 Good

Denis

Liked: Cleanliness, amenities
Very nice stuff. Great location for BMT graduation.
Stayed 3 nights in Jan 2026

8/10 Good

Bridget

Stayed 3 nights in Jan 2026