DoubleTree by Hilton San Antonio Airport

3.5 star property

Photo gallery for DoubleTree by Hilton San Antonio Airport

Lobby
Bar (on property)
Meeting facility
View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
611 NW Loop 410, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪7 min walk‬
  • Place, Alamo Heights Tennis Center
    ‪3 min drive‬
  • Place, Blessed Sacrament Catholic Church
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪5 min drive‬

Room options

Junior King Suite with Sofa Bed

  • Sleeps 4

Executive King Room

  • Sleeps 2

King Room

  • Sleeps 3

Mobility Hearing Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Hearing Accessible Double Room with Roll in Shower

  • Sleeps 2

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

King Room With View

  • Sleeps 2

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

2 Double Beds View Room

  • Sleeps 4

1 Kg 1 Bdrm Ste-Sitting Area-2 Bth-Frdg-Micro

  • Sleeps 2

Two Double Room

  • Sleeps 4

Similar properties

About the area

San Antonio

Located in San Antonio, DoubleTree by Hilton San Antonio Airport is within a 15-minute drive of San Antonio River and River Walk. .This hotel is 8.7 mi (14 km) from Market Square and 9.3 mi (15 km) from Alamo.

What's nearby

  • North Star Mall - 7 min walk - 0.6 km
  • Alamo Heights Tennis Center - 3 min drive - 2.7 km
  • Concentra - 3 min drive - 2.3 km
  • Blessed Sacrament Catholic Church - 5 min drive - 2.3 km
  • River Walk - 11 min drive - 16.5 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪QuikTrip - ‬5 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Shake Shack San Antonio, Park North - ‬11 min walk
  • ‪Wild Goji Restaurant & Bar - ‬7 min walk
  • ‪LongHorn Steakhouse - ‬12 min walk

About this property

DoubleTree by Hilton San Antonio Airport

Hotel with free parking, in the vicinity of San Antonio River
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 384 guestrooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in San Antonio? This hotel has 15995 square feet (1486 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,995 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great overall
Stayed 1 night in Oct 2025

4/10 Poor

Casey

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in at 8pm, clerk continued to ignore me at counter while she laughed with coworker and answered phones. When finally addressed, they couldn’t find my room ready even though I already checked in and selected a room on the app. Clerk didn’t provide breakfast vouchers which we learned about after eating. In the room, the tub was chipped, everything metal had rust, the entire 12th floor smelled of marijuana, and we only had 2 towels for 4 people in a 2 night stay. Parking was not explained and a bit of a nightmare to figure out. Next morning service wasn’t better when I had to show proof of purchase for breakfast even though it was clearly called out in booking. Food was watery eggs, sausage or bacon, cream cheese and no bagels, and some fruit. The bacon was good though. This definitely didn’t check the mark for a Hilton property and as a Hilton Honors member, didn’t get any type of additional perk or acknowledgment. Our friend in another room as a Diamond member had an even worse experience with room quality, parking, service, and honoring what was booked already.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Clean room! Wonderful bed! Staff was exceptional!
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

8/10 Good

Emilyann

Stayed 3 nights in Oct 2025

10/10 Excellent

Lucas

Stayed 1 night in Oct 2025

8/10 Good

Jaime

Stayed 2 nights in Sep 2025

10/10 Excellent

Marian

Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

I loved how they had airport shuttle and also greeted us with a smile. The cookies and the water was perfect as we had a long flight.
Stayed 3 nights in Oct 2025

8/10 Good

Joen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, the pool was dirty water
Stayed 3 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
The hotel over sold our room type and they put us in a room type we did not want. We couldn’t dispute this since they were sold out. Parking could have been better.
Stayed 1 night in Oct 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
I did not get the room I booked. Was told you guys over booked so I was given two double beds instead of a king A couple screamed at each other for several hours even knocking on our door at 2:00 in the morning. I did. It open our door because of the time of night…..not saying this was the hotels fault but I would think someone would monitor the floors at least a little.
Stayed 1 night in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from staff. Would like to have more updated plugs for our phones. Socket on left side table didn’t work. Some exercise mats in fitness center would be nice. Overall, good stay. Thanks
Stayed 2 nights in Oct 2025

8/10 Good

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Wade

Stayed 2 nights in Oct 2025

8/10 Good

Diana Lynne

Stayed 3 nights in Oct 2025

10/10 Excellent

Lance

Stayed 1 night in Oct 2025

4/10 Poor

Penny

Travelled with family
Liked: Staff & service
Couldn’t check in until 3 hours passed check in time because no rooms available. When we did the towels were still wet. Don’t know if having a staff problem or a management problem but was very disappointed. I have stayed here before but it has really gone down. Highlight was the girl who worked at the Starbucks is amazing.
Stayed 2 nights in Oct 2025

8/10 Good

taylor

Liked: Cleanliness, staff & service
love this hotel stay here everytime we travel to san antonio the only thing is i wish they would figure their water out in some rooms it works and will get hot but in others it won’t ever get hot.
Stayed 1 night in Oct 2025

6/10 Okay

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PARKING ....PARKING TO FAR TO THE HOTEL ROOMS OR EVALTOR
Stayed 2 nights in Oct 2025

2/10 Terrible

John

Stayed 1 night in Oct 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed good, parking bad

Comfy bed, tiny bathroom! Convenient since my event was in the same hotel, but would have been a nightmare if I had to leave, as parking was way overcrowded! Seems the hotel booked multiple large events over the same days and it caused a major parking issue.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall at walking distance, stores, staff was magnificent, hot tub is old and chipped, overall i enjoyed my stay, breakfast buffet was good also
Stayed 1 night in Oct 2025