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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Free daily buffet breakfast
Outdoor pool
Exterior
Reception
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG in San Antonio, you'll be within a 10-minute drive of River Walk and San Antonio Zoo and Aquarium. .This hotel is 11 mi (17.7 km) from Six Flags Fiesta Texas and 5.1 mi (8.2 km) from San Antonio River.

What's nearby

  • Methodist Hospital Texsan - 19 min walk - 1.6 km
  • Wonderland of the Americas Mall - 2 min drive - 3.0 km
  • First Unitarian Universalist Church - 2 min drive - 3.8 km
  • Dellview Park - 3 min drive - 4.5 km
  • River Walk - 8 min drive - 10.9 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪El Pollo Loco - ‬12 min walk
  • ‪Whataburger - ‬17 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Raul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds uncomfortable and sheets/blankets are terrible. Never again
Stayed 2 nights in Dec 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
I parked on the street since I had a big truck it was all great didn’t have any issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Sibo

Stayed 4 nights in Dec 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the hotel only has one luggage cart to use for carrying your bags to our room which means me and my wife had to carried our bags to our room plus we had to carry them back to our car! NOT HAPPY!
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Roberth

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025

2/10 Terrible

adriana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No way to be HG express no good stay unsafe no clean noise a lot and the front desk no nasty
Stayed 5 nights in Nov 2025

8/10 Good

Dulce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025

8/10 Good

Diana

Travelled with family
The staff was corteous
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, amenities
Hospitality was great in front..both gentlemen were informative and very nice to my wife and I. The lounge was hot and floors were sticky..
Stayed 1 night in Nov 2025

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2025

8/10 Good

Eva

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Staff were very nice, update the inside.
Stayed 4 nights in Nov 2025

8/10 Good

Pablo

Helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynaldo

Stayed 6 nights in Nov 2025

2/10 Terrible

Ricardo

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was n really bad condition. Did not sleep due to noise coming from toilet all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean and very spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Jillaine, Uvalde

Liked: Cleanliness
Check in was incredibly slow. The poor guy was trying but must’ve very new and was all by himself. He could have used some help. The room is spacious and looks like it was missing furniture. Big empty space. It’s an older facility. It is gated and you have to have a code to leave which made it secure but I wondered if I was in a bad part of the city.
Stayed 1 night in Nov 2025

2/10 Terrible

Jesus Rafael

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible gym equipment as well! Very misleading photos! There is no dumbbell rack as shown in the photos! False advertisement for healthy people who like to workout!
Stayed 3 nights in Oct 2025