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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Outdoor pool
Desk, soundproofing, iron/ironing board, free WiFi
Free daily buffet breakfast
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG in San Antonio, you'll be within a 10-minute drive of River Walk and San Antonio Zoo and Aquarium. .This hotel is 11 mi (17.7 km) from Six Flags Fiesta Texas and 5.1 mi (8.2 km) from San Antonio River.

What's nearby

  • Methodist Hospital Texsan - 19 min walk - 1.6 km
  • Wonderland of the Americas Mall - 2 min drive - 3.0 km
  • First Unitarian Universalist Church - 2 min drive - 3.8 km
  • Dellview Park - 3 min drive - 4.5 km
  • River Walk - 8 min drive - 10.9 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Hotel in San Antonio with an outdoor pool and free breakfast
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 111 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gafur

Stayed 3 nights in Sep 2025

4/10 Poor

Evangelina

Travelled with family
Disliked: Amenities, property conditions & facilities
Mold in the bathroom, it smelled bad in the building as soon as you walked in. The elevator entrance bottom floor was never cleaned the whole time there. My room didn’t have working iron it was so old had to go ask for different one. The ironing board was broken.the wall on o raise off the hotel falling and piles of dirt looked like place was abandoned . The staff was very nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
kind staff
Stayed 3 nights in Oct 2025

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The parking gate was coded however the gate entrance was always open. So what's s the point of a coder entrance if it's kept open
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Stayed 3 nights in Oct 2025

8/10 Good

Brandy

Stayed 1 night in Nov 2025

10/10 Excellent

charles changkeun, Nanaimo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes! Very clean room and great service. The staffs was kindness and good breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Liked: Room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Karla

Disliked: Cleanliness, staff & service
My husband and I, we stay in there for 2 nights. Front desk not friendly. The soon as we walk in. Housekeeping, was not friendly and they don't do well their job in my room. Water was coming out for the wall. When we take a shower i told the front desks and not even care. We wake up Orly on Sunday, thanks to the fire alarm sound , .
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

6/10 Okay

Jesus

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The room wasnt ready .
Stayed 1 night in Oct 2025

4/10 Poor

Martin

1. Staff cooking breakfast set the fire alarm off at an early hour. 2. I wanted to call the main desk about the alarm and discovered the phone didn’t work. 3 there was no coffee in the breakfast area at all. No one seemed concerned, said it wasn’t working the day before! We packed up and left early!
Stayed 1 night in Oct 2025

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service
The front desk staff were really nice and helpful and friendly. The overall feel was not super clean and kinda run down.
Stayed 1 night in Oct 2025

10/10 Excellent

Denia

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Jaime, Mission

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Friendly staff. Cleaning and maintenance needs to be more thorough. Extra suite room had no lighting.
Stayed 1 night in Oct 2025

4/10 Poor

Esmeralda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Alissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Holiday Inn Express Standards

The initial room assigned had broken floor tiles, stained walls, carpets, and linens. We we moved to another room which was a bit cleaner by smelled like mold and cigarettes. Never staying here again. The hotel throughout we very dirty and not maintained. I have never experienced this while staying at a Holiday Inn express.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Oct 2025

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist were very kind
Stayed 2 nights in Oct 2025

10/10 Excellent

Renee Maurice Aguilar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, exceptional hotel, but the breakfast while free tasted of made yesterday. I dont want to let that affect my score too much, as it was free!
Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got my moneys worth. Staff super nice. Would stay again.
Stayed 3 nights in Oct 2025