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Grand Hyatt San Francisco

4.0 star property

Photo gallery for Grand Hyatt San Francisco

Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

View map
345 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Luxury Suite

Living area

Luxury Suite

  • Sleeps 3

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard King Room

  • Sleeps 3

View all photos for Standard Two Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Two Double Beds Room

  • Sleeps 4

View all photos for Union Square View King Room

Premium bedding, pillow-top beds, in-room safe, desk

Union Square View King Room

  • Sleeps 3

View all photos for Union Square View Two Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Union Square View Two Double Room

  • Sleeps 4

View all photos for Bay View King Room

Premium bedding, pillow-top beds, in-room safe, desk

Bay View King Room

  • Sleeps 3

Bay View Two Double Room

  • Sleeps 4

View all photos for City View King Room

Premium bedding, pillow-top beds, in-room safe, desk

City View King Room

  • Sleeps 3

View all photos for Executive Suite City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite City View

  • Sleeps 3

View all photos for City View Two Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

City View Two Double Beds Room

  • Sleeps 4

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(126 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(40 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Bathroom

VIP Suite

  • Sleeps 3

View all photos for Accessible Room with Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Room with Roll-in Shower

  • Sleeps 3

View all photos for Accessible Room with Tub

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Room with Tub

  • Sleeps 3

View all photos for King Room with Club Access

Dining

King Room with Club Access

  • Sleeps 3

View all photos for Two Double Room with Club Access

Premium bedding, pillow-top beds, in-room safe, desk

Two Double Room with Club Access

  • Sleeps 4

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3

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About the area

San Francisco

A stay at Grand Hyatt San Francisco places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 1.6 mi (2.6 km) from San Francisco Bay and 1.7 mi (2.7 km) from Lombard Street.

What's nearby

  • Union Square - 1 min walk - 0.1 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • Palace Hotel - 6 min walk - 0.6 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪OneUp Restaurant & Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Boba Guys - ‬1 min walk
  • ‪Concierge Lounge - ‬2 min walk

About this property

Grand Hyatt San Francisco

Hotel with a restaurant, near Moscone Convention Center
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 668 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.
Enjoy a meal at OneUp Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in San Francisco? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 25 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Reviews

Grand Hyatt San Francisco Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 654 out of 1004 reviews
Rating 8 - Good. 201 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

Reviews

10/10 Excellent

Trenton

Stayed 1 night in Aug 2025

8/10 Good

Krystal

Travelled with group
Liked: Cleanliness, staff & service
The desk staff and door people were friendly and helpful. The restaurant was okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group

Cutting cuts in the wrong places….

I’ve stayed @ your hotel many times through out the years and have always enjoyed the room service and restaurant. It was quite a disappointment that the fine dining restaurant and room service had been discontinued! Next visit to SF will be in a full service luxury hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cem

Stayed 3 nights in Jul 2025

10/10 Excellent

Oswald, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome here at this hotel they really care about their customers and have gone above and beyond to care for their guest even during a accidental black out at tge hotel. The staff took great control of the situation and informed its guests on time and were very accommodating too. I would to thank the housekeeper staff for a great job because the assigned house keeper was always there and help me with removing trash from my room and she cleaned my room in a swift and timely matter. Thank grand hyatt for the great experience and hope to see you soon again
Stayed 3 nights in Aug 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, good ambiance
Stayed 1 night in Aug 2025

10/10 Excellent

Umair

Stayed 6 nights in Aug 2025

2/10 Terrible

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location, great view to Union square, breakfast was excellent and the ambiance was lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I have stayed in many hotels throughout San Francisco over the years. This was our first time staying at the Grand Hyatt. We got the executive suite for the night. Awesome place to stay and a central location to everything. The hotel staff was nice and professional. It was our 30 year anniversary and they even gave us a $50 credit for their store for drinks and snacks. We will definitely be staying there again.
Stayed 1 night in Aug 2025

6/10 Okay

Michaeljo

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Armine

Stayed 1 night in Aug 2025

10/10 Excellent

Yichen

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Queen sized beds were doubles. Room was cramped with no extra space for 3rd person to sleep
Stayed 5 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina V.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid experience - recommend

Everything was pretty spectacular, except for one thing: we'd reserved a room with 2 double beds for 2 adults and 2 kids. They upgraded our room to the 30th floor with a King bed and rollout double; however, the rollout double was barely big enough for one child so we had to sleep 2 adults and 1 child in the King, which also seemed small for a King and was crowded. A second rollout wasn't allowed, unfortunately. Staff was extremely nice and knowledgeable. Room was modernly upgraded and the gym was solid, love the 24 hr access. The bathroom door could actually close a bit more securely so other guests don't need to hear or potentially see everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time staying here and won't be my last. This hotel has everything I need and some. Great rooms, staff and location.
Stayed 1 night in Aug 2025