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Grand Hyatt San Francisco

4.0 star property

Photo gallery for Grand Hyatt San Francisco

Restaurant
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
345 Stockton St, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • Lombard Street
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Designer toiletries, hair dryer, towels, soap

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

VIP Suite

VIP Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

Hilton San Francisco Union Square

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1054)
The price is NZ$410
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hilton San Francisco Union Square

About the area

San Francisco

A stay at Grand Hyatt San Francisco places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This eco-certified hotel is 1.6 mi (2.6 km) from San Francisco Bay and 1.7 mi (2.7 km) from Lombard Street.

What's nearby

  • Union Square - 1 min walk - 0.0 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.9 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪Union Square - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Shelton Theater - ‬3 min walk
  • ‪OneUp Restaurant & Lounge - ‬1 min walk

About this property

Grand Hyatt San Francisco

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 668 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.
Enjoy a meal at OneUp Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in San Francisco? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 25 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved my stay, here again, at Grand Hyatt. I received a room upgrade, with a gorgeous view of the Bay. If I had to complain about one thing. The air conditioning, for cooler air, seemed, rather warm, than, it should have been. I stil had a great time
Stayed 3 nights in Mar 2025

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well kept. Lived the music playing on the tv when we arrived. Staff friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Sangthip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Grand Hyatt hotel in Downtown. It’s nice and clean. I can walk to China San Francisco easily. Only 10 minutes walking to China town, Macy’s and all shopping store near by.
Stayed 6 nights in Dec 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice. The staff was very friendly.. The view from my room was spectacular.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ga Young

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pedram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Weekend Getaway

Best positive: Our room was ready at 11:30am and we were allowed an early check in. Worst negative: King Bed with small, non-king down pillows which go flat and uncomfortable quickly. We had a Union Square View Room on the 12th floor.
Union Square View Room on the 12th floor.
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

ANDREAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the grand Hyatt. It is always my go to place in San Francisco. Grand Hyatt is centrally located to all the good shopping.
Stayed 3 nights in Feb 2025

10/10 Excellent

talal, riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmut

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great food and service.
Stayed 1 night in Feb 2025

6/10 Okay

Ali

Disliked: Property conditions & facilities
Does not worth the price at all. It’s for sure does not look like a 4 star hotel. Staff were mostly nice but the first night when we checked in we experimented really bad customer service. We booked a king room and at the beginning they refused to give us a room with king bed
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Spiro, Sherman Oaks

Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Stayed 1 night in Jan 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud because of the strike. Also outdated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Alfredo Torres

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very convenient and next to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Shahram

Stayed 3 nights in Jan 2025

10/10 Excellent

Keren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. We got nice view above Union Square. Staff were nice, check in check out were smooth and quick! Highly recommend!
Stayed 1 night in Dec 2024