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The Herbert Hotel

2.5 star property

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Interior detail
Front of property
Property entrance
Desk, laptop workspace, free cots/infant beds, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(38 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

San Francisco

With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and 10 minutes by foot from Moscone Convention Center. .This hotel is 0.4 mi (0.7 km) from Palace Hotel and 0.5 mi (0.8 km) from San Francisco Museum of Modern Art.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 2 min walk - 0.2 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 10 min walk - 0.8 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪John's Grill - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk

About this property

The Herbert Hotel

The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 96 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Frederic

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! A block away from union square and also Powell St. Bart and muni trains stations. Coffee, restaurants, and bars just steps away.
Stayed 2 nights in Dec 2025

8/10 Good

ALY

Liked: Cleanliness
Price is so reasonable
Stayed 10 nights in Nov 2025

2/10 Terrible

Jennifer

The staff was lacking in support. They couldn’t answer the simplest question such as where we can find a luggage rack. Negelcts
Stayed 2 nights in Dec 2025

10/10 Excellent

Frederic

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlet

Liked: Cleanliness, staff & service, amenities
I rate it excellent because it is a great location and a great value if you have the right price. Very comfortable stay.
Stayed 1 night in Dec 2025

2/10 Terrible

ESHAAN, Phoenix

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom windows had a plan glass exposing yourself to outside world, there is no way a lady can have a bath in this room without someone noticing from adjoining apartment buildings, No cleaning facilities for 5 days, if you ask, they will charge extra they said. Not worth for money at all.
Stayed 5 nights in Nov 2025

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Joran

Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room with all the basic amenities.
Stayed 6 nights in Nov 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Bed is not a queen like advertised. It is a full mattress; skinnier & shorter than a queen. The floors were quite dirty and the sink leaked so much that we had to put a towel on the floor to sop up the dirty water. Speaker in the TV is blown, too, making watching tv painful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wynton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staff. The room was clean. The bathroom was a little rough. But it was it was overall good stay.
Stayed 6 nights in Nov 2025

4/10 Poor

Yuanrui

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean thank you
Stayed 2 nights in Nov 2025

8/10 Good

Araceli

Stayed 4 nights in Nov 2025

2/10 Terrible

cesare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is outdated and not clean
Stayed 2 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Towels had yellow and green staining. There was no soap or body wash in the room. Sheets were turning yellow as well.
Stayed 3 nights in Oct 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, amenities
All was good basic room clean and comfortable for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Julien

Stayed 4 nights in Oct 2025

8/10 Good

Ana Carolina

Travelled with group
Liked: Staff & service
Check-in is done at another hotel on the same street. The first room I was given was not clean — there was hair in the bathroom, the bathtub was black with dirt, and there was mold on the curtains. I went to the reception to request a room change, and they were very helpful and immediately gave me another one. The second room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No staff onsite, you have to check in a block away. Housekeeping costs extra. 2 towels total provided for 2 adults, no hand towels. Room was filthy. No fitted sheet, just a loose sheet placed over a hair-covered and mystery-stained mattress pad. Comforter was full of burn holes and filthy, covered up with a top sheet that had small stains that appeared to be blood stains. Tub was dirty and full of hair. No overhead lights in the room and one of the “reading lights” at the side of the bed shorted out the first night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xavier

Stayed 4 nights in Oct 2025

6/10 Okay

Marharyta

Stayed 3 nights in Aug 2025

6/10 Okay

Ezra

Stayed 3 nights in Oct 2025