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The Herbert Hotel

2.5 star property

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Interior detail
Front of property
Desk, laptop workspace, free cots/infant beds, rollaway beds
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(36 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the area

San Francisco

With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.5 mi (0.7 km) from San Francisco Museum of Modern Art and 1.3 mi (2.1 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 2 min walk - 0.2 km
  • SHN Curran Theatre - 3 min walk - 0.3 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Golden Gate Theatre - 7 min walk - 0.6 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪King of Thai Noodle House - ‬1 min walk
  • ‪Caffé Central - ‬1 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪ONE65 Patisserie & Boutique - ‬1 min walk

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bath tub has rust stain. Window in bathroom has no curtains for privacy.
Stayed 1 night in Sep 2025

6/10 Okay

Nadim Bruno

Stayed 2 nights in Sep 2025

2/10 Terrible

Nikola

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There is no staff at the front desk which is inconvenient bc you have to walk a block (with luggage in tow) to another hotel to check in. Then, when you check out, there is no place to store your luggage for the rest of the day. There is no air conditioning in the room. Very basic room. The things it has going for it: clean, good location
Stayed 2 nights in Sep 2025

2/10 Terrible

Melissa, Kennewick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED IT! Got one queen bed and the room was cozy. It wasn’t huge but trust me it had everything you need for you and another person. You have to check in at another hotel which was kinda odd at first BUT it ended up being really good because you use the key to open the door into the building, elevator, you need the key to go up to the floor on the elevator… which is GREAT if you think safety!!!! It was quiet, clean and didn’t have to talk too much to people which is amazing in my opinion! A very nice parking garage is nearby (walking distance) as well as a lot of options for food, transportation, and night life! Overall great experience! 10/10 recommended and I will be booking again when I visit San Francisco in the future! Love to be in the middle of all the fun while feeling safe!
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I liked being right at the beginning of the cable car line, it made the location very convenient for travelling around downtown and seeing all the touristy sights. The room was very clean, i had a top floor corner unit and enjoyed the 5 night stay, would reccomend for the price.
Looking at the Herbert Hotel from the cable car stop on Powell Street.
Cable car starting line outside the door of the Herbert Hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Devashish

Liked: Staff & service
Rooms Smells like piss!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

RyAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was inconvenient to have to walk to another location to check in. Thought the staff was on a break or something because we didnt see their sign to go to the other place to checkin at first.
Stayed 1 night in Sep 2025

10/10 Excellent

Ciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! We would definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location of the property for a hotel room it was decent. We were only using the room to sleep. I think the only thing I would want from the room is a mini fridge or an icemaker of some sort in the lounge area so that I could’ve had a cold drinks when I got back from visiting the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abbagail

Stayed 1 night in Aug 2025

8/10 Good

Maree

Liked: Cleanliness, staff & service
The bathroom sink leaked onto the floor and the water drained very slowly out of the shower over the bath. Otherwise it was fine. The net curtains were ripped .
Stayed 1 night in Aug 2025

6/10 Okay

jill

Liked: Cleanliness, room comfort
Average accommodation, great location, suites our 2 night stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, room comfort
Stayed 14 nights in Aug 2025

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will surely recommend this one
Stayed 2 nights in Aug 2025

10/10 Excellent

Ebony

Stayed 1 night in Aug 2025

10/10 Excellent

Irie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in a great location. The room was spotless and comfortable. I would definitely stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Janessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When first arrived at hotel, doors were locked and sign posted on window saying their front desk was closed and needed to go find this other hotel in order to check in. Would have been nice to be informed about this before arrival so we’re not dragging all our luggage around trying to check in. Bathroom issues: Plug ins did not work HAIR/PUBES in sink AND shower Was only given two towels and floor mat. No hand towels or face towels?? Worst of it all - COULD NOT TAKE A SHOWER ONE MORNING DUE TO NO HOT WATER!! No signage posted for hot water outage.. my guess was too many others used all the hot water?! Overall, not impressed. Have never stayed at such a dirty, falling apart, lack of hot water hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,environment, and price point. Boutique hotels are great for many reasons and this stay has been the best including more expensive hotels. Keep up the great work bc you have a lifetime customer.
Stayed 1 night in Aug 2025

8/10 Good

Bayann

Liked: Staff & service, property conditions & facilities
You have to check in at a different hotel for some reason we had no clue, a passerby told us. At the actual hotel there wasn’t any staff for our entire two night stay but they texted us to ask if we needed anything. The bed was super comfy and we had no trouble sleeping at night. Only complaint is the bathroom was so gross, there was hair everywhere and the shower didn’t drain…
Stayed 2 nights in Aug 2025