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The Herbert Hotel

2.5 star property

Photo gallery for The Herbert Hotel

Front of property
Free toiletries, hair dryer, towels, soap
Interior detail
Desk, laptop workspace, free cots/infant beds, rollaway beds
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View map
161 Powell Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the area

San Francisco

With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.5 mi (0.7 km) from San Francisco Museum of Modern Art and 1.3 mi (2.1 km) from Oracle Park.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.2 km
  • Pier 39 - 4 min drive - 2.5 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪King of Thai Noodle House - ‬1 min walk
  • ‪Caffé Central - ‬1 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪Bartlett Hall - ‬1 min walk

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Reviews

The Herbert Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 190 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 102 out of 1004 reviews

Reviews

10/10 Excellent

cashinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you we enjoyed our time. We went across street to check in very easy no problem. 1st time no one was in lobby to greet us. Over all 8 out of 10 again. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Morena

Stayed 1 night in Jul 2025

10/10 Excellent

brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small space but comfortable highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Randy

Travelled with family
Disliked: Staff & service
The hotel was what you'd expect for being in the heart of downtown in the Union Square area - it's not a super nice area so that makes it feel a little dirty/sketchy. And having to check in at another hotel was a little odd. The room was clean for the most part, besides the bathtub which was rusty and dirty. It was also odd not having any staff in the lobby during our whole stay.
Stayed 2 nights in Jul 2025

8/10 Good

Chinita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Julius

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Arrived to the hotel and found a sign taped to the entrance explaining the check in process takes place at a different hotel located up the street. This was not too much of an inconvenience to us. We were a couple hours early but the staff let us check in to our reservation without any issue. They also charged no incidental fees to my card. The room had a private bathroom and a spacious sleeping area with two large windows, a ceiling fan and desk. No fridge or microwave. The floors had not been swept, the white sheets on the bed were dirty. I was willing to look past all of these minor quality issues up until a literal bedbug was found crawling up the sides of our shopping bags. Told the person working the front desk right away and was told there are paid laundry facilities on the second floor. Also told the housekeeper about this as we were leaving the room for checkout and was met with a similar unenthusiastic response.
Stayed 1 night in Jul 2025

4/10 Poor

Louis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness
A bit dated but was comfortable to stay in
Stayed 3 nights in Jul 2025

6/10 Okay

Luis

Stayed 3 nights in Jul 2025

4/10 Poor

Tomoe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Stayed 1 night in Jul 2025

10/10 Excellent

Analise

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A really great stay! Convenient location next to union square, it was really easy to check in and check out, and the hotel was quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

D

Disliked: Staff & service

Bad nanagement

It was nice to be upgraded. But the heat and the smell in the room were off putting. The internet did not work and it took until almost 2am for the guy to show up. I even walked to the other hotel because he was not answering the phone. There was nothing in the room about a kitchen and I wanted to pop some popcorn I brought with me. After hunting down the front desk night person because he did not call me back, after I had gone over to the other hotel and the lobby had sever people to be checked in, I said ok check them in and then please call me and tell me what is going on with the internet. I was not happy when he started hitting the mouse on my MacBook and I told him to please not touch my computer. The check in lady was professional and the upgrade to a private bath was nice, but the smell, heat from the radiator that you could not control, and the water it left on the floor, and the fact that you could not open one of the windows and then had a night manager that did not know how to fix the internet, and not touch guests belongs was unacceptable. I would like my money back and advise you not to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bare bones room but perfect if you just want to rest and relax before heading back out to enjoy San Francisco. No frills but the price could not be beat.
Stayed 5 nights in Jul 2025

10/10 Excellent

IYYAPPAN, CHENNAI

Stayed 2 nights in Jul 2025

10/10 Excellent

Fadime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in the heart of Union Square! The room was clean and comfortable, and the staff was super friendly. Would definitely stay here again
Stayed 2 nights in Jul 2025

2/10 Terrible

Diana, Monrovia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
You have to check in down the street at the Stratford Hotel. We went there and asked to check out the room before we committed to staying. The front desk receptionist did not greet us, and when i asked her if she was waiting for the host, that’s when she informed me that she worked there. The room was dirty and it felt more like a hostel than a hotel. We did not end up staying there.
Stayed 1 night in Jul 2025

8/10 Good

Elena

Travelled with group
Liked: Cleanliness, staff & service
While the stay was fine for the price, it was missing some things that I’m used to staying in a hotel. No fridge or microwave. Restroom door didn’t completely close and the tv only had the loudest volume; you couldn’t change it on the remote. Other than that it’s right in the heart of union square easily got around town from there and never heard any street noise from where our room was. You deal with staff at the Stratford hotel and they were very helpful, picked up extra towels from there on the way in one night. Overall not bad for the price, safe and quiet area.
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Room was really clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

6/10 Okay

Ryusuke

Stayed 1 night in Jul 2025