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The Herbert Hotel

2.5 star property

Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Front of property
Interior detail
Property entrance
Desk, laptop workspace, free cots/infant beds, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About the area

San Francisco

With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and 12 minutes by foot from Moscone Convention Center. .This hotel is 0.4 mi (0.7 km) from Palace Hotel and 1.3 mi (2.1 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 2 min walk - 0.2 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Palace Hotel - 7 min walk - 0.6 km
  • Moscone Convention Center - 10 min walk - 0.8 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • 22nd Street Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪John's Grill - ‬2 min walk

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include laundry facilities and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Towels had yellow and green staining. There was no soap or body wash in the room. Sheets were turning yellow as well.
Stayed 3 nights in Oct 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, amenities
All was good basic room clean and comfortable for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Julien

Stayed 4 nights in Oct 2025

8/10 Good

Ana Carolina

Travelled with group
Liked: Staff & service
Check-in is done at another hotel on the same street. The first room I was given was not clean — there was hair in the bathroom, the bathtub was black with dirt, and there was mold on the curtains. I went to the reception to request a room change, and they were very helpful and immediately gave me another one. The second room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No staff onsite, you have to check in a block away. Housekeeping costs extra. 2 towels total provided for 2 adults, no hand towels. Room was filthy. No fitted sheet, just a loose sheet placed over a hair-covered and mystery-stained mattress pad. Comforter was full of burn holes and filthy, covered up with a top sheet that had small stains that appeared to be blood stains. Tub was dirty and full of hair. No overhead lights in the room and one of the “reading lights” at the side of the bed shorted out the first night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xavier

Stayed 4 nights in Oct 2025

6/10 Okay

Marharyta

Stayed 3 nights in Aug 2025

6/10 Okay

Ezra

Stayed 3 nights in Oct 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Oct 2025

6/10 Okay

Ann Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Labarron, Milpitas

Stayed 1 night in Oct 2025

2/10 Terrible

Josiah, Rochester Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no air conditioning in the rooms. I repeat no AC. Even worse, the windows did not open, the rooms were incredibly hot, like 75° or 80°. So hot that when I walked in I was immediately uncomfortable and took off my jacket and was still sweating. The suggestion was made to get maintenance to come up and open the window. Which was counterintuitive....because the street outside is quite noisy So the option is either enjoy a 75 or 80° room at night or have an open window with noisy street outside to cool the room down. Sadly not a workable option in either one. I had to check out within an hour of checking in because there was no way I could survive even a single night there. Thankfully the staff was very gracious and refunded everything. Oh, and I forgot to mention, you can't even check in at the hotel itself. You have to walk down a block and a half to another hotel and check in at their front desk and they give you a key for that hotel. It's really a weird situation, there's not even a person at the front desk at this hotel. In short, book any hotel but this hotel. Go book a hostel stay, which I did the night before, it was lovely. Just don't stay at The Herbert. Don't waste your money. Don't waste your time. And most importantly, don't waste an hour of your life that you can't get back and the stressful time it would be for you to go through what I had to go through. Save yourself LOL
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location. Very, very clean. Good value for money.
Stayed 2 nights in Oct 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Yang, Springfield

Liked: Staff & service
Disliked: Cleanliness, amenities
Hair in the bath,floor and toilet . Wrong word in the notice of front desk.' one block away' write in 'One black away' I check in late at night, there is no any notice either on the door, nor the welcome message( what's the use of 'welcome'!!!!!!, or the link. So terrible. The gate were locked, I have to wait almost half an hour with coldlessnand tireness . so I have to wait and follow other guest enter.
Wrong word on the front desk notice. Use black as block. So ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Dion, Santa Rosa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge - no service - bad bad bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliseo

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Property conditions & facilities
The hotel was a great value. It was near the cable car line and the BART station. The room was perfect not too small. The only issue is the shower is very slippery. It would be easy to break your hip there but that’s an easy fix. Otherwise we enjoyed our stay very much.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge

Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

JACKSON, Huntington Beach

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no screen on the window, the safe didn't work (dead batteries possibly), there was no seal or weatherstripping on the door to the adjoining room so when the person in the room next door uses the bathroom, the room floods with light (and noise from the bathroom). No AC so it was balmy in the room. No rod in the closet for the (only 3) hangers to actually use. Had to find ways to hang clothes from the dusty door hinges, doorknobs (ew) or light fixtures (unsafe). There are outlets in the room with no coverplate (unsafe), the door sticks so you have to make sure to pull it into the jamb so that it locks. And most of all, there was no fitted sheet on the bed so when it comes loose, the icky raw mattress is exposed, which is gross. There was no way to dim the lights, so either the room is 100% bright or 100% dark. Maybe the room was cheap by San Francisco standards, but there are junkies shambling around the door, no hotel staff in the lobby, and human feces on the sidewalk outside, sad sights really. Would not recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Arturo

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fuss just simple and great

This hotel offers a nice, clean,comfortable stay with option for private bathroom. It is a great location.
Stayed 1 night in Sep 2025

2/10 Terrible

Harry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room smell and not clean . Not recommended it .
Stayed 1 night in Sep 2025