2/10 Terrible
Elizabeth
30 Jul 2025
Our reservation was cancelled.  It all started when I asked if we could check in early.  The attendant (female) said no we couldn’t only at 3 pm but to come back at 2:30 when she would be able to.  We returned at 2:30 pm and she rudely said No not until 3 I said well you told me to come back at 230 and again she rudely said No only at 3 can we get you in.  At that point we needed to take care of some other business.  When we returned at 730 pm a different person (supervisor) said that we didn’t have a reservation.  I showed them my confirmation (that the previous attendant had confirmed) and he said that mine was not a legitimate confirmation #.  At that point we are now in Savannah with no hotel as this hotel apparently was sold out.  Thank God I was able to get a room at the Best Western Premiere in Poole.  A much nicer and friendlier place.  I will NEVER again make a reservation at a Hampton Inn
Elizabeth
Stayed 2 nights in Jul 2025


















