This hotel was nothing like the photos. I don’t usually leave negative reviews, but this experience was so unacceptable that others need to be warned.
Our first room was filthy and uncomfortable—hot, stuffy, and smelled terrible. The AC unit was covered in sticky residue, and there were bugs in the window sill. The sheets were stained, and the overall condition was unhygienic. I reported this to the front desk and was moved to another room, but unfortunately, it was just as bad.
The second room had bathroom floors that were peeling and unstable, with a soft spot near the vanity that felt unsafe to walk on. The bathroom was so dirty that we didn’t even feel comfortable using it. There were stains on the walls, one bed had a ripped comforter, and the refrigerator had bugs inside. Even the phone was missing buttons.
The pool was green and murky, and the surrounding area was cluttered with debris. I ultimately returned to the office to request a refund—I couldn’t allow my children to stay in those conditions.
Please do yourself a favor and stay somewhere else. This place is not safe, clean, or even close to what’s advertised.