Best Western Troy Hotel

2.5 star property

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking/Ground Floor

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Microwave and Refrigerator, Wet Bar, High Speed Internet Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

King Room with Communication Assistance

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4

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About the area

Troy

Located in Troy, Best Western Troy Hotel is within a 15-minute drive of World's Largest Catsup Bottle and Gateway Conference Center. .This hotel is 7.7 mi (12.4 km) from Edwardsville Arts Center and 7.9 mi (12.7 km) from Kruta Bakery.

What's nearby

  • Bella Vista Winery - 5 min drive - 6.6 km
  • Villa Marie Winery & Banquet Center - 6 min drive - 7.0 km
  • Gateway Conference Center - 9 min drive - 15.1 km
  • World's Largest Catsup Bottle - 10 min drive - 13.8 km
  • The Gardens at SIUE - 11 min drive - 13.3 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Cracker Barrel - ‬2 min walk

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 393 out of 916 reviews
Rating 8 - Good. 299 out of 916 reviews
Rating 6 - Okay. 121 out of 916 reviews
Rating 4 - Poor. 61 out of 916 reviews
Rating 2 - Terrible. 42 out of 916 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Wade

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for shower. General maintenance to the building is necessary.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ross

Disliked: Amenities, property conditions & facilities
Smoker's paradise! Dated Best Western that reeks of cigarette smoke from the moment the elevator is opened. Cigarette Burns throughout the room. Room had the overpowering smell of bed bug spray
Stayed 1 night in Sep 2025

8/10 Good

Lana

Liked: Property conditions & facilities
It appeared clean and the beds were comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western in Troy is a good, clean, reliable hotel. No complaints!
Stayed 3 nights in Sep 2025

8/10 Good

WILLIE

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was amazung friedly staff and clean room bed was comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The light switch in the area of the room with the bunkbeds was faulty and would spark when trying to turn it off. If you turned it off, it would pop back up and then the light on. There was trash all under the bunkbeds. When the jets in the tub were turned on, a bunch of trash and hair came from them making the tub unusable until we cleaned it thoroughly. The towels seemed very unclean so we got towels from the pool area to use. The pool was dirty and we had to splash out bugs and other debris floating around in order to use it safely with the kids. Staff was amazing but everything else was terrible.
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities, room comfort

Solid choice

This is a perfectly solid hotel for a reasonable price. Nothing amazing but generally comfortable and clean with a decent fitness area, nice pool and a hot breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Robert G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay,would use all hotel stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was clean, the common areas were clean, and the staff was very professional and helpful. We will defiantly be back. We travel a lot and it's hard to find nice hotels anymore with good staff. Very impressed.
Stayed 2 nights in Aug 2025

10/10 Excellent

jon

Liked: Staff & service
Disliked: Property conditions & facilities
Outlets by bed didnt work. Desk chair was broken couldnt sit on it.
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rossana

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great stay. Everything was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a quiet getaway and it was a great experience. Hotel was quiet, clean. Staff we interacted with was great!! Will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
See you next year!
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it was a good room for the price. Just very warm. The AC was struggling to keep up.
Stayed 1 night in Aug 2025

6/10 Okay

Melvin

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels could use replacement
Stayed 2 nights in Jul 2025