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Best Western Troy Hotel

2.5 star property

Photo gallery for Best Western Troy Hotel

Relax by the shallow pool surrounded by a tiled deck and lounge chairs.
Enjoy a convenient kitchenette with a microwave, sink, and dishwasher, perfect for preparing meals. Relax in front of the TV on a comfortable chair.
Relax in this inviting space with a large bed, desk, and comfortable seating area.
Relax in our spacious seating area with a fireplace and enjoy the view from the large window.
Guests can relax in the hotel lobby, surrounded by comfortable seating and modern decor.

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • Gateway Conference Center
    ‪10 min drive‬
  • Cahokia Mounds State Historic Site
    ‪13 min drive‬
  • The Gardens at SIUE
    ‪13 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in the hotel's spacious lobby, featuring a central seating area with a sofa and armchairs, reception desk, and a stone accent wall.

Red Roof Inn St Louis - Troy, IL

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1002)
The price is NZ$143
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Red Roof Inn St Louis - Troy, IL

About the area

Troy

Located in Troy, Best Western Troy Hotel is within a 15-minute drive of World's Largest Catsup Bottle and Gateway Conference Center. .This hotel is 7.7 mi (12.4 km) from Edwardsville Arts Center and 7.9 mi (12.7 km) from Kruta Bakery.

What's nearby

  • Gateway Conference Center - 10 min drive - 15.1 km
  • World's Largest Catsup Bottle - 11 min drive - 13.8 km
  • Cahokia Mounds State Historic Site - 13 min drive - 19.5 km
  • The Gardens at SIUE - 13 min drive - 13.3 km
  • Busch Stadium - 25 min drive - 36.0 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 859 reviews
Rating 8 - Good. 281 out of 859 reviews
Rating 6 - Okay. 116 out of 859 reviews
Rating 4 - Poor. 55 out of 859 reviews
Rating 2 - Terrible. 41 out of 859 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Indoor Pool was Freezing

We chose this hotel because it was reasonably priced and had an indoor pool. The water in the pool, however, was freezing! We were highly dissappointed as my kids were looking forward to swimming.
Stayed 1 night in May 2025

4/10 Poor

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First, there was no control to the cooling system. The thermostat did not work. The floor tile in the bathroom was broke and had some sharp edges for bare feet, Most important we stayed 2 nights, After the first night our room was not serviced, No clean towels, bed not made etc. So we had to use the same towel and wash cloth for 2 days. Not what we expect in a room rate.
Stayed 2 nights in Apr 2025

8/10 Good

Justin

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Kenisha

Travelled with family and small children
Disliked: Staff & service
Called the front desk twice and the staff was rude both times. The jetted tub's jets were rusty and the tub drained poorly.
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
The property was great. The hotel was clean. However, I feel like there should be stricter rules for parties and kids. We were there for a work trip and even had our 7-year-old with us and she couldn't even enjoy the pool because there were 10-15 rowdy boys not being watched by their parents instead the parents were in the kitchen area drinking and partying very loudly. My daughter chose to get out of the pool about 5 minutes after being in and we went back to the room to lay down which was even worse because the remainder of the rowdy boys that weren't in the pool were running and jumping so loudly above us. After about an hour I did go talk to staff and he said someone else had just called to complain as well but it didn't stop until about 1am at which point my daughter was crying and begging to go home the adults were still drinking and screaming and playing games in the kitchen area extremely loud to the point you couldn't walk down the hall and have a conversation with the person next to you because you couldn't hear. Hotel is nice but limiting the drinking parties and controlling children behavior would definitely be better
Stayed 1 night in Apr 2025

6/10 Okay

Darryl

Disliked: Property conditions & facilities
Property in need of repairs and upgrades.
Stayed 1 night in Apr 2025

6/10 Okay

Dawn, Fort Atkinson

Liked: Staff & service
The people were friendly. The pool looked nice. The bathroom , the tiles were loose the shower was very small didnt work very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Riley

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Payge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool! Rooms were clean and big ..favorite hotel of a week long stay of 5 different hotels!
Stayed 1 night in Apr 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is just ok . Needs a deep cleaning
Stayed 1 night in Apr 2025

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay for two nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, great services by front desk staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
ESy to get to. Hairs on bathroom floor
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Louisa, Moline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean There was pee on the toilet bowl and seat. Carpet was dirty. All surfaces were dusty and dirty. I had to clean the toilet seat and all surfaces with Clorox wipes. Did not complain because the only staff present was the desk clerk and he was having problems and was on the phone with management. We would not have stayed if there was another option. Bed and bath linens were clean but very worn. Totally unacceptable and inexcusable. I didn’t expect the best but how can these hotels get by with this?
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in Troy

Super convenient to the interstate, dining, and gas!! Friendly service. My mattress needed to be turned…easy to see it has been slept on, most often on one side. Room was quiet and spacious! I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

marcos

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

Good.
Stayed 1 night in Mar 2025

6/10 Okay

Caden

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, room comfort
The front desk attendant was very nice and friendly. The pool was closed due to maintenance and very cold. We stayed there this time last year and the pool was closed then as well. It's disappointing when the kids are excited about swimming and cannot. We will consider a different hotel next time based on the availability of the pool. The breakfast was good but there was no drinking water available, and we had to clean our table ourselves.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was closed for repair. If we had known, we would have picked a different hotel. The ice machines did not work. The bar sink was dirty and had a spider and web in it. The one ice maker that had ice, the ice was melty and we found cubes with brown spots in the ice.
Stayed 1 night in Mar 2025