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Best Western New Albany

2.5 star property

Photo gallery for Best Western New Albany

Welcome to our hotel lobby, featuring a spacious reception area with a digital screen, comfortable seating, and a decorative centerpiece.
Cozy living room with a fireplace, flat-screen TV, and comfortable seating.
Enjoy a diverse spread of breakfast options at our buffet, featuring scrambled eggs, French fries, meats, cheese, and pickles.
Relax in our serene patio area, complete with a pergola, wicker seating, and a barbecue grill.
Two single beds with dark headboards and bedside tables, a flat-screen TV, and a desk with a chair.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
400 State Highway 30 W, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    ‪11 min walk‬
  • New Albany City Hall
    ‪3 min drive‬
  • Sugaree's Bakery
    ‪3 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(37 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(22 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indulge in a diverse spread of international cuisine at our buffet, featuring a variety of dishes, including cheese omelets and sandwiches.

Holiday Inn Express New Albany by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (509)
The price is NZ$214
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includes taxes & fees
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Holiday Inn Express New Albany by IHG

About the area

New Albany

Located in New Albany, Best Western New Albany is within a 15-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County. .This hotel is 1.2 mi (2 km) from Park Along the River and Mississippi Arboretum and 1.6 mi (2.6 km) from Tanglefoot Trail.

What's nearby

  • Baptist Memorial Hospital - Union County - 9 min walk - 0.8 km
  • Baptist Memorial Hospital-Union County - 11 min walk - 1.0 km
  • New Albany City Hall - 3 min drive - 2.8 km
  • Sugaree's Bakery - 3 min drive - 2.8 km
  • Union County Heritage Museum - 4 min drive - 3.2 km

Getting around

  • Memphis International Airport (MEM) - 73 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Bumpers Drive-In - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪George's Restaurant - ‬4 min drive
  • ‪Wendy's - ‬8 min walk

About this property

Best Western New Albany

Hotel in New Albany with free breakfast and a 24-hour fitness center
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Best Western New Albany. A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 01 to April 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Its perfect, ready for bed
Stayed 1 night in May 2025

6/10 Okay

Cassandra (Sandy)

Stayed 1 night in Apr 2025

6/10 Okay

Octavia

Travelled with partner
Liked: Staff & service, amenities
I had a pleasant stay at the Best Western. The rooms were clean, comfortable, and well-equipped with everything I needed. The staff was friendly and helpful throughout my visit. Breakfast was a nice bonus, offering a good variety. It’s not luxury, but it’s reliable and great value for the price. I’d definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff, comfortable room, and clean. Our only frustration was that the room keys had to be rekeyed 2-3 times each day (even when kept away from our phones), and the staff were very helpful, but made little to no attempt to verify identity before rekeying the cards. That said, I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

8/10 Good

Christopher, Camden

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Excellent, no issues except hairdryer was missing but went to the front desk and they gave us one from another room. We would definitely stay again at this facility.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Apr 2025

8/10 Good

Ronja Kristin

Travelled with family
Liked: Staff & service, amenities
Coffe was good. Breakfast i missed something without sugar. We have to move to another room, because it smells like a wet dog. The mirrors are not clean in both rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nathan, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All was great Except the fitness center Main door didn’t open Any of the treadmills - bikes etc didn’t work
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barb

Wonderful hotel, will stay with them next time in town. Breakfast was the best we had whole trip!
Stayed 1 night in Apr 2025

10/10 Excellent

carlos, New Albany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Trisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Do not stay here. Disgusting. Dirty wash cloth left in shower. Other towels stained. Rust around tub/shower drain. Tile floor filthy, not sure what the brown stuff was around tub/behind door. Mold and soap scum around sink drain. Pretty sure sheets were not changed from previous guest. Dirty! DIRTY! … however the young lady was super nice when we checked in.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff! Very clean hotel for the money!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025