Compare Luxury Hotels in Uvero Alto

Staff were very nice and the place is beautiful. My room did have a weird smell but besides that it was clean and well maintained for my stay.

Best vacation experience ever!

While the rooms were clean and the staff was incredibly nice, our overall experience fell short of high expectations. We faced a major issue with room service when an order we placed because we were too tired to go out never arrived at all. This forced us to venture out, only to face a 45-to-60-minute wait at local restaurants that stretched into a painful 85 minutes with a crying baby. To make matters worse, the food order was wrong and the sodas were completely stale. On the positive side, the kids had a blast at the water park, the pool, and meeting the Nickelodeon characters. However, for the parents, it was a mediocre vacation with underwhelming food. The buffet was our only consistent dining option, and even that was just average.

The staff and resort were amazing!

Very clean room, staff very friendly professional Excellent lounge was phenomenal.

My wife and I visited from 30 April to 5 May, 2026 for my birthday weekend at Ocean- El Beso (Adult Only) side of the resort. This has been my 3rd time at the resort. What a difference the rooms are so worn down. On arrival the person thay checked me in a really young kid was super rude, however he informed us we had been assigned a butler José Miguel and he was on lunch and would be back in 30 mins or so. Since our room wasn't ready we went to eat at the buffet. On our way we bumped i to our butler José Miguel he was so sweet, courteous and professional. He scheduled all of our dinner reservations and helped my wife set up the most gorgeous birthday dinner on top of the lighthouse with lobster, filet mignon, shrimp, and more it was 4 courses. Jose also checked in with us daily and made sure we were good and comfortable, he also helped me get floaties for the room in our swim up, he was the best i would highly recommend him. In addition the activity pool where theres entertainment the bartenders there are the best Juan Carlos and the shorter lady i'm so sorry i forgot her name were the best. They always remembered my wife and I's order and sometimes when i swam towards them they had my drink ready without me saying a word. The housekeeping too Marleny was ours in blg 12 first floor she was great. All in all the best staff, good food, and i had a good trip.