Compare Luxury Hotels in Uvero Alto

Beautiful place! Excellent staff! From the bellman to the housekeeper, the service was excellent. Special shout outs to Jesus at check in, Jesus the waiter, Darlene, Gabriel, Alexander, and Carolina at the spa, Miguel and Maria with entertainment, Basilio, Erika, and many many more bar tenders and wait staff…all were so hospitable it made our stay excellent! We loved the Michael Jackson/ Freddie Mercury show on Tuesday night. Maintenance was quick to respond to the couple issues we had. Only complaints we had: Our mini bar fridge didn’t cool well, which was disappointing. And the main hot tub didn’t get very hot. No fun on a cloudy day.

I traveled here with another mom friend, and we both kept saying the same thing all week: this is the most relaxed we’ve been in YEARS. As moms, it’s rare to truly feel taken care of — but that’s exactly what happened here. The resort is beautiful, serene, and perfectly maintained, but the staff are what make this place extraordinary. From check-in with Antony, to the VIP lounge where Milady and Alexander made every visit special, we felt welcomed and cared for everywhere we went. Our personal concierge Smerlin was absolutely outstanding. He handled everything — beach cabanas, spa bookings, daily check-ins — and made our stay effortless and perfect. At the Wonder Pool cabanas, Karilenny took wonderful care of us, and Josue on the beach made our days smooth and relaxing. At the spa, Teyra gave an amazing massage and reflexology treatment that left us feeling completely renewed. The food was exceptional, especially the seafood. The hibachi dinner was both delicious and incredibly entertaining. At the café, Raquel was always welcoming and kind. The entertainment team — Red, Yierisy, Yohan, Brian, and Jesus — brought such fun, positive energy and made activities enjoyable without ever being pushy. Our beachside room with a private plunge pool felt like a sanctuary. The spa was world-class. The beach is breathtaking. This wasn’t just a vacation — it was restoration. We can’t wait to come back.

Overall, it was a good stay. However, if you’re mainly going for the beach, I wouldn’t highly recommend it. The staff was kind and helpful, the facilities were good, and the food was generally good as well. Our guide, Reinaldo Sanchez , was especially helpful throughout our stay and made the experience easier and more pleasant.

The staff was absolutely the best part of my stay! I was assigned someone to personally help me during my stay. His name is Henry. There arent enough words to say how amazing & attentive Henry was. He contacted me every morning, sent the schedule of daily activities around the property. And made sure my friend had a cake for her birthday. I've stayed at a lot of resorts, the staff at Dream Onyx is the best I've encountered.

All of the Staff was wonderful and very accommodating.

Vibes & customer service was excellent