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Breakfast was fresh and clean Front lobby nice, room, elevator, and hall ways in need of an upgrade- smell of 1970 smoke filled carpet in room- curtains- water damage of bathroom door- if carpet was removed or replaced with laminate or vinyl flooring it would have been easier to keep maintained for cleaning.

Great hotel casino!

Terrible stay…Long wait to check-in, rude front desk lady, no hand soap, not enough towels, pool was freezing so our kids couldn’t enjoy it, hot tub reeked of unusually strong chemicals, had to beg for towels…ants on the table at breakfast. Not worth the savings, don’t do it!!!!

We loved that the pool and hot tub was 24 hrs for 21 and up, because after walking around the zoo and art museum all day, the hot tub was a much needed relaxation. The room was quiet. The shower was great. Overall a great weekend stay!

I have booked this property several times and stayed and never had any of the issues that I had during this stay. To begin there was six of us divided by three rooms. One of the rooms was paid for in advance and the other two chose to pay at the property which we had to pay extra money to do so. Around 6 o'clock the day of check-in, the property call saying that if we did not pay by 7 o'clock, they were going to cancel the room. I never had an issue with paying when I arrived at the property so I was confused. I called the property and was talking to a man who I later found out. His name was Chris even if that is his real name he was very rude and told me that if I did not pay by seven, they were canceling the room and I asked him about the refund for the amount we had to pay extra for choosing the option to pay at the property and he said there would be no refund and hung up on me. I then had to call the corporate number and I spoke with someone named Monica. She was great and made the process more tolerable she also stated that he was rude to her but she had informed him he couldn't cancel nd that we would be there before 2 AM which is what was told to me when I called earlier that day to ask when was the latest time that I could check in. he was still there When I check into my room, I opened the refrigerator and found someone else's pizza and red juice stains. The other room had dirty bed linen and he refused replace stating housekeeping had left for the day.

Below average