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Element Vancouver Metrotown

3.0 star property

Photo gallery for Element Vancouver Metrotown

Exterior
View from property
Reception
Suite, 1 Bedroom, Balcony
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hilton Vancouver Metrotown
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 1,007 reviews
The price is NZ$335
includes taxes & fees
20 Feb - 21 Feb
Hilton Vancouver Metrotown

About the area

Burnaby

With a stay at Element Vancouver Metrotown, you'll be centrally located in Burnaby, within a 15-minute drive of BC Place Stadium and Port of Vancouver. .This hotel is 7.5 mi (12 km) from Canada Place Cruise Ship Terminal and 7.5 mi (12 km) from Canada Place.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 km
  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • Central Park - 7 min walk - 0.7 km
  • British Columbia Institute of Technology - 19 min walk - 1.6 km
  • Deer Lake - 6 min drive - 4.3 km

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Macu Tea - Burnaby - ‬3 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk

About this property

Element Vancouver Metrotown

Hotel in Burnaby with a 24-hour fitness center and an indoor pool
Element Vancouver Metrotown offers 169 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 169 guestrooms, featuring kitchenettes. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Trattoria Burnaby serving the guests of Element Vancouver Metrotown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Burnaby? This hotel has 4373 square feet (406 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Trattoria Burnaby - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Element Vancouver Metrotown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1007 reviews
Rating 8 - Good. 213 out of 1007 reviews
Rating 6 - Okay. 33 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Tampa

Liked: Cleanliness, amenities
Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location in the busy Metrotown area. Will definitely be coming back here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have not had breakfast yet. It would have been wonderful to have a bathrobe available in our room for each of us. I was surprised that there was a parking charge.
Stayed 1 night in Nov 2025

6/10 Okay

Tao

Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Justina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel , room is very clean and very nice. Hotel staff were all helpful and very cheery
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and service great -
Stayed 2 nights in Oct 2025

10/10 Excellent

Meko

Stayed 1 night in Oct 2025

10/10 Excellent

Kikue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,
Stayed 14 nights in Oct 2025

10/10 Excellent

Teodulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub but shower is very good, clean room and towels. Breakfast buffett is a plus.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property a handful of times whenever we're in Burnaby and ALWAYS have an amazing stay. Great in every aspect and REALLY appreciate the breakfast and ability to take breakfast to go!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent option to stay for a first visit. Having a stove, microwave, fridge and toaster, i couldnt have asked for a better place to stay. If you are visiting vancover for the first time or if you are coming back this is a great location because of its location to an awesome mall , grocery stores, eateries and wonderful green space. I cant wait to come back and i will be staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jaison

Stayed 1 night in Sep 2025

10/10 Excellent

Lap K

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, family friendly Alot of close shops Gym was simple to get a vacation work out Poll was top notch !
Stayed 3 nights in Sep 2025

10/10 Excellent

Pavle

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy A, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Olusola

Stayed 3 nights in Sep 2025

10/10 Excellent

Lap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great Everyone was so nice The other people that stayed there a nice It was great with the pools and luandrt
Stayed 7 nights in Sep 2025

10/10 Excellent

Guan

Stayed 2 nights in Sep 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was fine. However, the girlfriend started her period and got blood on the sheets. They fined me money for that.
Stayed 3 nights in Sep 2025

8/10 Good

TAKANORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス出張で初めて利用。部屋も広くて快適に過ごせた
Stayed 2 nights in Sep 2025

8/10 Good

Domiluis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel.
Stayed 4 nights in Sep 2025