See all properties
Save

Helms Inn

2.0 star property

Photo gallery for Helms Inn

Lobby
Basic Studio, 1 King Bed
Property grounds
Double Room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(127 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Huntingdon Hotel and Suites
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 3,015 reviews
The price is NZ$262
includes taxes & fees
30 Mar - 31 Mar
Huntingdon Hotel and Suites

About the area

Victoria

A stay at Helms Inn places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 4.5 mi (7.3 km) from University of Victoria and 12.6 mi (20.3 km) from Butchart Gardens.

What's nearby

  • Royal BC Museum - 1 min walk - 0.2 km
  • Government Street - 1 min walk - 0.2 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 7 min walk - 0.6 km
  • Victoria Clipper Ferry Terminal - 8 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬7 min walk
  • ‪Tractor - ‬8 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk
  • ‪Q At The Empress - ‬7 min walk
  • ‪Milestones - ‬8 min walk

About this property

Helms Inn

Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1059 out of 1513 reviews
Rating 8 - Good. 377 out of 1513 reviews
Rating 6 - Okay. 58 out of 1513 reviews
Rating 4 - Poor. 15 out of 1513 reviews
Rating 2 - Terrible. 4 out of 1513 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was spacious and nice and clean. Was very comfortable for 4 people.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Place was accessible especially roaming around downtown. Would be great if there’s more selection of tea inside , slippers , we need to ask room cleaning service, hearing noise from upst and no limited selection of apps on tv.
Stayed 2 nights in Dec 2025

10/10 Excellent

THERESA GUTIERREZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and near everything. Would definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not enough parking for the spots they sell. We ended up parking in the loading zone.
Stayed 1 night in Dec 2025

10/10 Excellent

Hirofumi

Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are exceptional. Comfortable room. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The bed was comfortable. The room was quiet and the temperature was comfortable. We were only there for one night but no regrets! One note is that the walls are somewhat thin - we could hear our neighbours but thankfully they were quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities
Early check in, lovely room.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Charming atmosphere and friendly staff. Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Stayed 3 nights in Dec 2025

10/10 Excellent

Nick

Stayed 5 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Just wonderful.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and the hotel was in an excellent location. Easy walking distance to the museum and harbor.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness
Cozy. Affordable great location perfect for what i wanted
Stayed 2 nights in Dec 2025

8/10 Good

Patricia, Lake Cowichan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I use a walker and cane all the time, somehow on this booking i must have forgotten to ask for a groundfloor room. They had booked us on the 3rd floor and the best they could do was give me room 203 ( appreciated at the time)telling me there is a path up to the 2nd floor. (or Take the stairs) Well, i think they need to try this out themselves. With a walker you have to proceed up a pretty steep ramp (exhausting), up another smaller slope and past the reception area, you arrive at the door - there are 2 doors you have to manipulate with a walker and it is impossible if you are alone . You open the outer door and in order to open the inner door which opens outwards - which is where you are now standing with your walker in order to proceed into the building - but there is no room for your walker as you try to open the inner door. We stay there several times a year and if i book 7 months ahead the response is always the ssame that there are no ground floors available and they have 3 buildings No matter how far you book ahead, always the same response- very disappointed with their booking proceedures
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and our room was clean and updated. The kitchen had what we needed but a bigger bowl for salad or other bigger things would be nice. They have coffee made in the front lobby as well as apples available. The neighborhood is great. Close to Beacon Hill park and right by the museum. The area is wonderful to walk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Dec 2025

10/10 Excellent

arlene

Stayed 1 night in Nov 2025

4/10 Poor

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our forth stay and this time we were on the street side, and bottom floor. Unfortunately very noisy from tennant above and off the street.
Stayed 2 nights in Dec 2025

8/10 Good

Lynka

Stayed 2 nights in Dec 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, helpful and polite. The Cleaning staff did an impeccable job. The suite was a perfect choice.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 3 nights in Dec 2025