Book 191 St. Station hotels

The staff are just so friendly and helpful. Big shout out to Miracle at the front desk. She was just so kind, pleasant and helpful. A fantastic person and real credit to the hotel.

Always a pleasure

When I read the reviews for this hotel, I was a bit worried about what it would be like. While the room was expensive at $287 per night and fairly small, we are glad we stayed there. The Executive room has a king size bed, a bedside table, a desk (with 3 drawers that could be used for clothing), one rolling chair, and 2 small closets with 4 hangers in each. The bathroom is small but everything worked fine (it had a nice shower). The carpet could have used a cleaning and the AC unit was really struggling to keep the room cool on an 80 degree day, but the bed was clean and comfortable. I would have loved to have one more chair (even a folding chair) so that one of us didn't have to sit on the bed. The huge attraction of this hotel is that it is 1/2 block away from the west side of Central Park and one block away from the 72nd subway station. Walking across Central Park to go to the Art Museums was great (we walked miles every day) and walking to the American Museum of Natural History was around 10 minutes (the same with Lincoln Center in the other direction). Tons of restaurants surround this area and a grocery & a laundromat are 1/2 block away. Breakfast was fine - nothing fancy. The staff are very friendly and helpful. We stayed for 9 nights & really got to know the neighborhood (which is lovely). If you want a fancy hotel, this isn't it - but it was perfect for what we needed and the price wasn't insane (for Manhattan).

Excellent property and wonderful customer service.

Reception and manager of Hotel was unhelpful and very rude

Beds are too low and the room dooe was challeging