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Shangri-La The Marina, Cairns

Where to?

Dates

November 2025

December 2025

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping
Parking available
Gym

Explore the area

Pierpoint Road, Cairns, QLD, 4870

Place, Reef Fleet Terminal
‪2 min walk‬
Place, Cairns Esplanade
‪2 min walk‬
Place, Cairns Marlin Marina
‪3 min walk‬
Airport, Cairns, QLD (CNS-Cairns Intl.)
‪10 min drive‬

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Marina View Suite

Sleeps 2

Deluxe Sea View King

Exceptional

33 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Sea View Twin

Wonderful

33 sq m
Sea view
Sleeps 4
2 Queen Beds

Executive Marina View King

Wonderful

33 sq m
Marina view
Sleeps 3
1 King Bed

Executive Marina View Suite

Wonderful

50 sq m
1 bedroom
Marina view
Sleeps 3
1 King Bed

Executive Marina View Twin

Excellent

33 sq m
Marina view
Sleeps 4
2 Queen Beds

Horizon Club Room 1 King

Excellent

56 sq m
Marina view
Sleeps 2
1 King Bed

Horizon Marina View Room Twin

Excellent

56 sq m
Marina view
Sleeps 2
2 Twin Beds

One Bedroom Suite King

Exceptional

58 sq m
1 bedroom
Bay view
Sleeps 3
1 King Bed

Horizon Club Suite 1 King

Exceptional

74 sq m
1 bedroom
Marina view
Sleeps 2
1 King Bed

Deluxe Room Twin

Wonderful

33 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Room King

Wonderful

33 sq m
City view
Sleeps 3
1 King Bed

Executive Suite

50 sq m
City view
Sleeps 3
1 King Bed

One Bedroom Suite Twin

Exceptional

58 sq m
1 bedroom
Sea view
Sleeps 3
2 Queen Beds

Royal Suite

Sleeps 2

Horizon Club Suite

Sleeps 2

Deluxe King Room with Sea View

Sleeps 2

Deluxe Twin Room with Sea View

Sleeps 2

Deluxe King Room

Sleeps 2

Deluxe Twin Room

Sleeps 2

Horizon Club King Room with Marina View

Sleeps 2

Horizon Club Twin Room With Marina View

Sleeps 2

Executive King Room with Marina View

Sleeps 2

Executive Twin Room with Marina View

Sleeps 2

One Bedroom Twin Suite

Sleeps 2

Executive Suite

Sleeps 2

One Bedroom Suite

Sleeps 2

Horizon Club Marina View Room

Sleeps 2

Executive Marina View Room

Sleeps 2

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

3 Nov - 4 Nov

About the area

Cairns

Shangri-La The Marina, Cairns is centrally located in Cairns, a 4-minute walk from Cairns Esplanade and 5 minutes by foot from Reef Fleet Terminal. .This family-friendly hotel is 3.1 mi (5 km) from Centenary Lakes Botanic Gardens and 8.8 mi (14.2 km) from Skyrail Rainforest Cableway Station.

What's nearby

Reef Fleet Terminal - 2 min walk - 0.2 km
Cairns Esplanade - 2 min walk - 0.2 km
Cairns Marlin Marina - 3 min walk - 0.3 km
Esplanade Lagoon - 3 min walk - 0.3 km
Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

Cairns Station - 17 min walk
Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

‪McDonald's - ‬4 min walk
‪Dundees on the Waterfront - ‬3 min walk
‪Rattle n Hum Cairns - ‬5 min walk
‪Horizon Club - ‬1 min walk
‪The Dairy by Mungalli Biodynamic - ‬5 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal

Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 guestrooms featuring refrigerators and minibars. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Covered parking on site (AUD 30 per day; includes in/out privileges)
Covered valet parking on site (AUD 35 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Private picnics
Snack bar/deli

Restaurants on site

The Backyard

Things to do

Children's pool
Gym
Outdoor pool
Shopping centre

Family friendly

Children's pool
Fenced pool
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

18 meeting rooms
24-hour business centre
Computer station
Conference centre (4,456 square foot of space)

Outdoors

Garden
On the bay
On the boardwalk/promenade
Picnic area
Pool loungers
Pool umbrellas
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Bathroom emergency pull cord
Fixed shower seat
Grab bar in shower (80 centimetre high)
Grab bar near toilet (96 centimetre high)
Height-adjustable showerhead
Lift (110 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

5 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch LCD TV with premium satellite channels
Pay films

Food and drink

Electric kettle
Limited room service
Minibar
Refrigerator
Tea bags/instant coffee

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 100.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
Covered self parking fee: AUD 30.00 per day (in/out privileges)
Covered valet parking fee: AUD 35.00 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 100.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Pool access available from 6:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina

Shangri-La Hotel Marina Cairns

Shangri-La Marina Cairns

Shangri-La Marina Hotel

Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Shangri La Hotel The Marina

Shangri La The Marina, Cairns

Shangri-la The Marina, Cairns Hotel

Shangri-la The Marina, Cairns Cairns

Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Tracey

Travelled with family

21 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service at Shangri-La Cairns was fantastic. From reception to cleaners to restaurant and bars we were greeted with warmth, a willingness to help and efficiency.

Stayed 7 nights in Aug 2025

10/10 Excellent

William

Travelled with partner

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Hotel was right on the water, with the mustiness that you expect from the location. It was so close to everything that the only times we didn’t just walk was to and from the airport.

Stayed 3 nights in Jul 2025

8/10 Good

Anne

Travelled with family and small children

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dated building but nice room with great view of the marinas

Stayed 5 nights in Jul 2025

10/10 Excellent

Phillipa

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and helpful staff, beautiful room.

Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Travelled with partner

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient and excellent location with great service

Stayed 2 nights in Jul 2025

10/10 Excellent

Judy

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2025

10/10 Excellent

Robert

27 Jul 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great location

Stayed 1 night in Jul 2025

8/10 Good

Atif

Travelled with family

22 Jul 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Property needs a coat of paint.

Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Jehangir

20 Jul 2025

Liked: Cleanliness, staff & service, amenities

The hotel is great for any boat activities, since the reef terminal is right there. The train station is walkable, and it is conveniently located from many dining options. Some of the esplanade attractions are also right by the hotel. While most things in the hotel are great, the men’s shower area for the pool was very slippery and looked out of place compared to the quality of everything else. I can’t speak for the women’s shower area, but I wouldn’t be surprised if it was the same.

Stayed 5 nights in Jul 2025

8/10 Good

Ryan

Travelled with partner

17 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, the hotel was nice, but showing some wear and tear.

Stayed 3 nights in Jul 2025

10/10 Excellent

Jelena

15 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view

Stayed 1 night in Jul 2025

10/10 Excellent

Melane

Travelled with family and small children

14 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and rooms are well appointed, food is tasty and service is welcoming and efficient. Location is excellent- overlooking the marina. Walking distance to tour departures, restaurants, shops, playgrounds etc. it is well worth booking a horizon club room for the included breakfast and happy hour. The property is very dated and showing signs of wear. Enjoyed our family holiday and have already rebooked to return.

Stayed 6 nights in Jun 2025

10/10 Excellent

Vern, Ghent

Travelled with family

13 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience. We loved it.

Stayed 2 nights in Jul 2025

8/10 Good

Rodolf

13 Jul 2025

Stayed 5 nights in Jul 2025

6/10 Okay

Stulz

11 Jul 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

10 Jul 2025

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Worst receptionist.

When we arrived, we met a receptionist named Nao. We don’t think she is capable in her job. She needs to learn how to be a better receptionist to serve customers more effectively.

Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with group

10 Jul 2025

The entire property was beautifully presented. The staff were very helpful & friendly. The buffet breakfast was amazing. I will definitely stay there again.

Stayed 6 nights in Jul 2025

10/10 Excellent

Kim

8 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Travelled with partner

5 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location. We had booked a few excursions including GBR snorkeling. The meetings points for all of them were within walking distance. Great location for dining and shopping.

Stayed 7 nights in Jun 2025

10/10 Excellent

Cynthia, El Paso

Travelled with group

3 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The proper was in a great location, the staff very helpful & accommodating, they made us feel like at home.

Stayed 2 nights in Jun 2025

10/10 Excellent

Bruce

Travelled with family

3 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay.

Stayed 1 night in Jun 2025

6/10 Okay

Ran

Travelled with family

2 Jul 2025

Liked: Cleanliness

The room smells. The lighting is poorly designed, very dim. The don’t disturb button doesn’t work. The location is wonderful.

Stayed 5 nights in Jun 2025

10/10 Excellent

LEO

Business traveller

2 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

Shangri-La The Marina, Cairns

Photo gallery for Shangri-La The Marina, Cairns

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Marina View Suite

Executive Marina View Suite

View all photos for Deluxe Sea View King

Deluxe Sea View King

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin

View all photos for Executive Marina View King

Executive Marina View King

View all photos for Executive Marina View Suite

Executive Marina View Suite

View all photos for Executive Marina View Twin

Executive Marina View Twin

View all photos for Horizon Club Room 1 King

Horizon Club Room 1 King

View all photos for Horizon Marina View Room Twin

Horizon Marina View Room Twin

View all photos for One Bedroom Suite King

One Bedroom Suite King

View all photos for Horizon Club Suite 1 King

Horizon Club Suite 1 King

View all photos for Deluxe Room Twin

Deluxe Room Twin

View all photos for Deluxe Room King

Deluxe Room King

View all photos for Executive Suite

Executive Suite

View all photos for One Bedroom Suite Twin

One Bedroom Suite Twin

View all photos for Royal Suite

Royal Suite

View all photos for Horizon Club Suite

Horizon Club Suite

View all photos for Deluxe King Room with Sea View

Deluxe King Room with Sea View

View all photos for Deluxe Twin Room with Sea View

Deluxe Twin Room with Sea View

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Horizon Club King Room with Marina View

Horizon Club King Room with Marina View

View all photos for Horizon Club Twin Room With Marina View

Horizon Club Twin Room With Marina View

View all photos for Executive King Room with Marina View

Executive King Room with Marina View

View all photos for Executive Twin Room with Marina View

Executive Twin Room with Marina View

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite

View all photos for Executive Suite

Executive Suite

View all photos for One Bedroom Suite

One Bedroom Suite

View all photos for Horizon Club Marina View Room

Horizon Club Marina View Room

View all photos for Executive Marina View Room

Executive Marina View Room

Similar properties

Hilton Cairns

About the area

Cairns

What's nearby

Getting around

Restaurants

About this property

Shangri-La The Marina, Cairns

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly