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JW Marriott Turnberry Resort & Spa

4.5 star property

Photo gallery for JW Marriott Turnberry Resort & Spa

Water park
Creator video - submitted by Bee Mehmel
5 bars/lounges, poolside bar
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
19999 W Country Club Dr, Aventura, FL, 33180
  • Place, Aventura Mall
    ‪6 min walk‬
  • Place, Aventura Hospital & Medical Center
    ‪16 min walk‬
  • Place, Gulfstream Park Racing and Casino
    ‪6 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(26 reviews)
  • Golf view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Room, 2 Queen Beds, Balcony, Golf View

9.0 out of 10
Wonderful
(35 reviews)
  • Golf view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

9.2 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Golf View

Room, 1 King Bed, Balcony, Golf View

Room, 1 King Bed, Balcony, Golf View

9.4 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Golf View

Grand Room, 1 Bedroom, Golf View | Living room

Grand Room, 1 Bedroom, Golf View

  • Golf view
  • 139 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

  • Ocean view
  • 121 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Golf View

Suite, 2 Bedrooms, Golf View | Living room

Suite, 2 Bedrooms, Golf View

  • Golf view
  • 121 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Golf View

Presidential Room, 1 Bedroom, Golf View | Living room

Presidential Room, 1 Bedroom, Golf View

  • Golf view
  • 158 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View | Lounge

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Single Room, Multiple Beds (Mobility Accessible, Roll-in Shower)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Single Room, Multiple Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Golf view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Mobility Accessible, Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Aventura

In the heart of Aventura, JW Marriott Turnberry Resort & Spa is within a 5-minute drive of Aventura Mall and Gulfstream Park Racing and Casino. .This family-friendly resort is 4.1 mi (6.6 km) from Hollywood Beach and 7.1 mi (11.5 km) from Hard Rock Stadium.
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What's nearby

  • Aventura Mall - 6 min walk - 0.6 km
  • Founders Park - 8 min walk - 0.7 km
  • Promenade Shops - 15 min walk - 1.3 km
  • Aventura Hospital & Medical Center - 16 min walk - 1.4 km
  • Gulfstream Park Racing and Casino - 6 min drive - 2.7 km

Getting around

  • Aventura Brightline Train Station (AVT) - 4 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 28 min drive

Restaurants

  • ‪Rosetta Bakery - ‬10 min walk
  • ‪Shake Shack - ‬12 min walk
  • ‪Serafina Miami - ‬11 min walk
  • ‪Tap 42 Aventura - ‬10 min walk
  • ‪Cvi.Che 105 - ‬10 min walk

About this property

JW Marriott Turnberry Resort & Spa

JW Marriott Turnberry Resort & Spa offers 685 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Âme Spa Wellness Collective has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 685 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Bourbon Steak, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Aventura? This resort has 26460 square feet (2458 square meters) of space consisting of a conference center and 34 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Bourbon Steak - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSAIR kitchen & bar - Overlooking the golf course, this family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Freestyle - This family restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.
Surf House Bar and Grill - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cascata Poolside Dining - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night)
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 39 for adults and USD 19 for children
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 19 for children
  • Self parking fee: USD 45 per night
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 971 out of 1495 reviews
Rating 8 - Good. 199 out of 1495 reviews
Rating 6 - Okay. 143 out of 1495 reviews
Rating 4 - Poor. 77 out of 1495 reviews
Rating 2 - Terrible. 105 out of 1495 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Stayed 1 night in Dec 2025

10/10 Excellent

Liza

Stayed 1 night in Dec 2025

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Zaid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! We go to it every year!
Stayed 4 nights in Nov 2025

2/10 Terrible

Matthew

Stayed 7 nights in Nov 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We paid $5000+ for one week and got shafted with a view of a big palm tree right in our face.. we couldn’t even see the pool behind it. For that money we could have been in a corner suite oceanfront view in Aruba with a wrap around balcony. SKIP THIS RESORT. We escalated our concerns to the director Jasmine who was incredibly rude to my wife, and also the managing director of the hotel Raj who did nothing to help us. We feel like we got scammed. I sent photos of the room we paid for based on the picture online and compared it to the photo of the palm tree in our face and they said it was totally fair. What an absolute bait and switch. There were numerous other complaints we had that I don’t have time to get into here, but one that I will call out was the bed mattress was totally old and lopsided on both sides. It felt like a pyramid that rose in the middle and both the left and right sides sloped off. It was impossible for my wife and I to get a good nights sleep. By the end of the trip we were absolutely exhausted from no sleep by that old, worn out mattress. Another thing is that this was advertised as a smoke free property… it’s not. There is a full blown cigar bar right behind the lobby, people smoking Cigarettes in the outdoor hallways with ashtrays every 50 feet, and numerous times we smelled cigarettes at the pool. This was NOT what we expected for our 3 year old daughter. We will not be returning to this hotel for our annual holiday trip. Terrible experience.
The view we actually got the Jasmine the room director told my wife was “fair“
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsey, Miami

Stayed 1 night in Nov 2025

8/10 Good

Rebecka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful as always and the room was incredible. However a lot has changed from the last time I stayed here and it came with a lot of confusion trying to get answers which left me a little dissatisfied. The first being that for birthdays, the hotel is able to send up balloons and chocolate covered strawberries. This time they said I needed to make a request 24hrs in advance and since I was staying only 1 night I didn’t have time. I picked this resort because of the nice things they do for people’s birthday and plus I did send a email saying it was my mom’s birthday. However the person I spoke with over the phone said yall didn’t have access to the frontdesk@jwmarriot email address and we were only able to receive some balloons. Which was very disappointing because the reason I picked this resort again as her one night staycation is because of how beautiful the resort is and the special things yall do for people’s birthdays. So it was a big let down. The second confusing thing was the rules for the driving rage. Usually the driving rage is complimentary with cubs and they allowed you to take a golf cart to the drive. We were even allow to go look around the golf course. The man sitting in the golf building when I was trying to get answers just argued me down that that never was a thing and that he’s been working there for 13 years and made it seem like I was lying about it. He was actually kinda rude and dismissive.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Too many broken problems in our room. Broken balcony door handle, USB ports not working, blow dryer broken. But we endured.
Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Priya

Room was excellent and the service was too.. I just wish there were more restaurants and more options to
Stayed 6 nights in Nov 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Property conditions & facilities
When we checked in the receptionist was very pleasant and professional. They even upgraded our room to a junior suite because we were there for a birthday. That evening, we DoorDash food and we told that the pole downstairs, which is adults only 18 and up, was a 24 hour pool. At 9 o’clock we went to get into the pool and at 9:30 security told us it was not a 24 hour pool we had to get out. We got out and explained we were told it was 24 hours and security said well we’ll have to correct that with the front desk. The next morning we went to lay out by the pool and the pool attendant started harassing my niece about not being 18. She is actually 22 years old and had to provide ID which she did not wanna look at and kept telling her she had to leave because she was not 18. As a sidenote, there were children around the ages of nine sitting with their parents at the pool and they were not being harassed. The room that we were upgraded to face the golf course where we heard golf carts and laundry carts moving outside our window all night long. I got a phone call and had to go out into the hallway and did not have time to find my key because I needed privacy and the phone call was important so I propped the door open. Security then came by and told us that it was against their policy for us to have a door propped open, and I had to go in and find my key. I was never provided a list of what I was and was not allowed to do in the confines of my own room or in the hallways. Worst trip
Stayed 3 nights in Nov 2025

10/10 Excellent

Bonnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect 3-day vacation for a mom and two young kids (mine are 7 and 5). Florida Thanksgiving weather is hard to beat, and Turnberry had a great November deal that made the trip a no-brainer. The entire getaway was effortless, relaxing, and exactly what we needed. I would recommend this resort in any season. We came specifically for Tidal Cove, and it did not disappoint. The size is perfect — not too big, not too small — and the kids were entertained nonstop. The staff throughout the waterpark and resort were exceptional: friendly, attentive, and great with families. Our room (a King Resort View) was ideal for the three of us. Fresh, modern, spacious, and perfectly comfortable. Plenty of room to relax after long days in the sun. We didn’t dine on property or golf this trip, but everything we saw looked beautiful and well-kept. Next time we’ll make space for those. Overall, Turnberry delivered a stress-free, sun-filled, memory-making getaway. We’d come back in a heartbeat.
Stayed 2 nights in Nov 2025

2/10 Terrible

richard derek

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not really reviewable as had a very unfortunate experience due to power cut leading to no Internet and no air-conditioning- which took a long time to resolve. We no received no housekeeping during the stay and nobody was able to come and make up the beds or clean the room which I found quite preposterous considering the calibre of Hotel. Was unable to eat breakfast as queues were too long so ended up going to the Starbucks on site. Spoke to management and ended up with a full refund aftwt 2 mi yes of back and forth. had we not have had all these unfortunate incidents its a great hotel for the kids with the waterpark, but regrettably that was not the case.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Chana

Stayed 4 nights in Nov 2025

10/10 Excellent

Nazar

Stayed 1 night in Nov 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Service needs improvement. No housekeeping was provided.
Stayed 2 nights in Nov 2025

8/10 Good

MAX, plantation

Staff was very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

einat

Stayed 3 nights in Nov 2025

10/10 Excellent

Shani

Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 3 nights in Nov 2025

4/10 Poor

Neil

Stayed 1 night in Nov 2025