See all properties
Save

JW Marriott Turnberry Resort & Spa

4.5 star property

Photo gallery for JW Marriott Turnberry Resort & Spa

Water park
Creator video - submitted by Bee Mehmel
Grand Room, 1 Bedroom, Golf View
Property amenity
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Housekeeping

Explore the area

View map
19999 W Country Club Dr, Aventura, FL, 33180
  • Place, Fontainebleau Golf Course
    ‪3 min walk‬
  • Place, Aventura Mall
    ‪7 min walk‬
  • Place, Gulfstream Park Racing and Casino
    ‪3 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(26 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Room, 2 Queen Beds, Balcony, Golf View

9.0 out of 10
Wonderful
(34 reviews)
  • 46 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View

9.2 out of 10
Wonderful
(63 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Golf View

Room, 1 King Bed, Balcony, Golf View

Room, 1 King Bed, Balcony, Golf View

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Golf View

Grand Room, 1 Bedroom, Golf View | Living room

Grand Room, 1 Bedroom, Golf View

  • 139 sq m
  • Golf view
  • Sleeps 5
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

  • 121 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Golf View

Suite, 2 Bedrooms, Golf View | Living room

Suite, 2 Bedrooms, Golf View

  • 121 sq m
  • Golf view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Golf View

Presidential Room, 1 Bedroom, Golf View | Living room

Presidential Room, 1 Bedroom, Golf View

  • 158 sq m
  • Golf view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View | Lounge

Suite, 1 King Bed with Sofa bed, Ocean View

  • 93 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)
Trump International Beach Resort
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 4,574 reviews
The price is NZ$892
includes taxes & fees
13 Jan - 14 Jan 2026
Trump International Beach Resort

About the area

Aventura

In the heart of Aventura, JW Marriott Turnberry Resort & Spa is within a 5-minute drive of Aventura Mall and Gulfstream Park Racing and Casino. .This family-friendly resort is 4.1 mi (6.6 km) from Hollywood Beach and 7.1 mi (11.5 km) from Hard Rock Stadium.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Fontainebleau Golf Course - 3 min walk - 0.3 km
  • Aventura Mall - 7 min walk - 0.7 km
  • Promenade Shops - 13 min walk - 1.2 km
  • Aventura Hospital & Medical Center - 15 min walk - 1.3 km
  • Gulfstream Park Racing and Casino - 3 min drive - 2.1 km

Getting around

  • Aventura Brightline Train Station (AVT) - 4 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 28 min drive

Restaurants

  • ‪Rosetta Bakery - ‬10 min walk
  • ‪Serafina Miami - ‬11 min walk
  • ‪Shake Shack - ‬12 min walk
  • ‪Tap 42 Aventura - ‬10 min walk
  • ‪Cvi.Che 105 - ‬10 min walk

About this property

JW Marriott Turnberry Resort & Spa

Luxury resort with 4 restaurants and 5 outdoor pools
JW Marriott Turnberry Resort & Spa offers 685 accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Âme Spa Wellness Collective has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 685 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Bourbon Steak, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Aventura? This resort has 26460 square feet (2458 square meters) of space consisting of a conference center and 34 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Bourbon Steak - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSAIR kitchen & bar - Overlooking the golf course, this family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Freestyle - This family restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.
Surf House Bar and Grill - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cascata Poolside Dining - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night)
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 39 for adults and USD 19 for children
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 19 for children
  • Self parking fee: USD 45 per night
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 949 out of 1481 reviews
Rating 8 - Good. 200 out of 1481 reviews
Rating 6 - Okay. 145 out of 1481 reviews
Rating 4 - Poor. 79 out of 1481 reviews
Rating 2 - Terrible. 108 out of 1481 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

natalie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was very nice. Room very clean. I was very disappointed for the amount of money I paid that the main pool was broken and was not allowed into all weekend. That pool is in the center of the water area and best to able to see kids going back and forward.
Stayed 1 night in Sep 2025

10/10 Excellent

nancy

Stayed 1 night in Jun 2025

10/10 Excellent

Yolayci

Liked: Cleanliness, staff & service, property conditions & facilities
Best ever
Stayed 1 night in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Ada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and Slides
Stayed 4 nights in Aug 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I truly felt like a Queen!

From check-in to check-out, everything was amazing. I was upgraded and my goodness my room was to die for. Room service was fantastic, delicious and fast, and I was even allowed to stay in my room past normal checkout time. Overall it was an amazing birthday at the Turnberry, I highly recommend this to anyone needing to treat themselves.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Stayed 2 nights in Aug 2025

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yasir

Stayed 3 nights in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025

4/10 Poor

Antonio

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ocier

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Idel

Stayed 1 night in Aug 2025

6/10 Okay

Kevin, Houston

Travelled with partner
Liked: Amenities, property conditions & facilities
Property is nice, but overly congested with not enough front desk staff. Long waits to talk to the front desk. Self parking is a nightmare.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for families with kids and has an amazing pool area.
Stayed 8 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful Golf Course and loved the pools and nearby shopping. Only issue we had was a few people thinking that the adults only pool area didn’t apply to them. Even management had a hard time resolving the issue.
Stayed 3 nights in Aug 2025

10/10 Excellent

Franklin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the property around 11am. Our room wasn’t ready but we knew it would be ready around 4pm. They did give our family access to the tidal cove water park. Which was awesome for the kids. Around 2pm we got our room. We must say super nice room and bathroom. Alway content everytime we stayed at this hotel. For sure coming back because our kids love the room and especially the water park amenities. Also the staff is super helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

ALMA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this resort but was very upset that they charged more for parking than they should have. I was there 6 days and I received a statement print out showing how much I was charged at check out but when I looked at my statement they added an additional day. I reached out to them and provided proof but the lady I was in contact with never responded again. Very disappointed that you would ruin someone’s experience over $45. You have no right charging me for an extra day of parking when I was not at your resort or parking garage!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Sussel

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025