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lastminute.co.nz Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Urban King
Room with view
25 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Urban Twin
Room with view
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Urban
Room with view
50 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Urban Master
Room with view
30 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Urban Queen
Room with view
25 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Two Bedroom Residence
Room with view
70 square metres
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
One Bedroom Residence
Room with view
50 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Three Bedroom Residence
Room with view
95 square metres
1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Luxury eco-certified hotel, walk to Cairns Esplanade

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bike parking.

Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 217
  • Garden
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 3
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 3
  • Luggage storage
  • 24-hour fitness facilities
  • Electric car charging station
  • Water dispenser
  • Eco-friendly cleaning products used
  • Bicycle parking available
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • First-run films
  • TV size 55
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Linens provided
  • Netflix
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Wardrobe
  • Change of towels: Every number of days 3
  • Change of bed sheets: Every number of days 3
  • Mobile key entry
  • Energy-saving switches

Where to Eat

CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.

Arte - This wine bar serves dinner only. Open select days.

Pachamama - This poolside cocktail bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Free bicycles on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Smoke detector

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crystalbrook Bailey Hotel
  • Crystalbrook Bailey Cairns
  • Crystalbrook Bailey Hotel Cairns
  • Bailey a Crystalbrook Collection Hotel
  • Bailey a Crystalbrook Collection Hotel Residence

We should mention

Pool access available from 6:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • EarthCheck
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