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Crystalbrook Flynn

5.0 star property

Photo gallery for Crystalbrook Flynn

Breakfast, lunch, dinner served; sea views
Sea Suite Two Bedrooms
View from room
Wine bar, ocean views, open daily
Exterior

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Esplanade Lagoon
    ‪2 min walk‬
  • Reef Fleet Terminal
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Sea King

1 bedroom, premium bedding, minibar, in-room safe

Sea King

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

1 bedroom, premium bedding, minibar, in-room safe

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

1 bedroom, premium bedding, minibar, in-room safe

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Harbour King

Harbour King

9.4 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

1 bedroom, premium bedding, minibar, in-room safe

Urban Twin

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

1 bedroom, premium bedding, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(107 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Crystalbrook Bailey

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (799)
The price is NZ$393
for 1 room
NZ$393 total
Includes taxes & fees
12 Aug - 13 Aug
Crystalbrook Bailey

About the area

Cairns

With a stay at Crystalbrook Flynn in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Reef Fleet Terminal. .This luxury hotel is 0.7 mi (1 km) from Cairns Central Shopping Centre and 0.2 mi (0.3 km) from Cairns Night Markets.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury hotel with a full-service spa and a 24-hour fitness center
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Boadwalk Social, a family restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 917 reviews
Rating 8 - Good. 178 out of 917 reviews
Rating 6 - Okay. 51 out of 917 reviews
Rating 4 - Poor. 15 out of 917 reviews
Rating 2 - Terrible. 14 out of 917 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position
Stayed 6 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful. Beds comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was very clean and well kept. Location was great. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Janishka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking was not available. Had to park the vehicle ling away from the hotel. TV or netflix not available.
Stayed 1 night in Apr 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Susanne

Liked: Cleanliness, room comfort
Good breakfast, friendly staff. The hotel was very nice but there were a few maintenance issues in the room. The toilet holder was not fixed horizontally and the toilet roll kept on falling off. Then the protection of the light switch by the bed had fallen off, and the blue light was really disturbing in the night. I also got a letter of apology that the TV was not working. For the price of the hotel, I felt there were just too many issues with the room. I could extend my check out by 1 hour because my flight was later in the afternoon.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

sara

Travelled with group
Liked: Cleanliness, staff & service
☺️ Super clean ☺️ Great location 😒 Breakfast was average with no more option and could be improved, especially for a 5-star hotel. The taste could be better too. 😒 They left a bottle of wine out of the fridge, and we thought it was complimentary but then they told us we had to pay for it if we wanted it
Stayed 7 nights in Apr 2025

8/10 Good

Helia Vazir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better with more options and better taste for a five star hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Myeonghee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really good service and accommodations.
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are not very practical for kids and need to be heated
Stayed 8 nights in Apr 2025

6/10 Okay

Gerald John de

Travelled with partner
Liked: Cleanliness
Good central location. Room space was a little tight. Front staff very pleasant but not knowledgeable about area. Maybe almost a four star!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional place with friendly staff who know exactly what they’re doing. As I checked out, I had to correct myself from “I’d like to check-out” to, “I guess I have to check out” - this property is really quite something. The lowest tier room I stayed in was still exceptionally designed with great amenities, a well-crafted (but slightly leaky on the floor!) shower room, and the internal lighting was wonderfully ambient and flexible depending on the mood for the day. The Dough Egberts coffee machine and pods were high-quality, the bed turnaround service was immaculate, and the letters to let us know when there were technical glitches were a great personal touch. My only suggestion would be to have a bit more of an induction when you arrive. I learnt only of the “bit at the back” by accident - the iPads in each room had information about some of the amenities in the place but didn’t mention the pool, the cute outside seating, and so on. But I will be coming back to stay at another Crystalbrook property the next time I’m in Australia for either work or pleasure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Room service menu was good and delivered
Stayed 5 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Next to many eating options. Shopping in night market right next door
Stayed 6 nights in Apr 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and location were great, loved the filtered water available on level 1 and free refills of water bottles each day in room. Gym was convenient albeit small. Pool was excellent with plenty of shade and bed was comfortable with a modern bathroom and rooms overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort, style and accessible always enjoy the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, well maintained rooms with a great view and perfect location.
Stayed 2 nights in Apr 2025