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Park Regis City Quays

4.0 star property

Photo gallery for Park Regis City Quays

Outdoor pool
LCD TV, iPod dock
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
6 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Hotel Room

Shower, free toiletries, hair dryer, towels

Standard Hotel Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Hotel Room

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Hotel Room

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive One-Bedroom Apartments

In-room safe, desk, iron/ironing board, cots/infant beds

Executive One-Bedroom Apartments

9.8 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Two-Bedroom Dual Keyed Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds

View all photos for Standard One-Bedroom Apartments

Standard One-Bedroom Apartments

Standard One-Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Two-Bedroom Dual Keyed Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds

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About the area

Cairns

Park Regis City Quays is in the heart of Cairns, within a 10-minute walk of Cairns Convention Centre and Cairns Esplanade. .This hotel is 0.3 mi (0.5 km) from Reef Hotel Casino and 0.4 mi (0.6 km) from Cairns Museum.

What's nearby

  • Cairns Convention Centre - 3 min walk - 0.3 km
  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Cairns Esplanade - 5 min walk - 0.4 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬7 min walk
  • ‪Bar 36 - ‬7 min walk
  • ‪BOBZIP - ‬5 min walk
  • ‪The Chambers - ‬4 min walk

About this property

Park Regis City Quays

Waterfront hotel with an outdoor pool, 7-minute walk to Cairns Esplanade
Park Regis City Quays offers 66 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 28 for children

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 28 for adults and AUD 28 for children
  • Self parking fee: AUD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Quays
Park Regis City
Park Regis City Quays
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Hotel Cairns
Regis City
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Cairns
Park Regis City Quays Hotel Cairns

Park Regis City Quays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A welcoming staff and a room with a few dishes and cutlery made out stay easy and comfortable. It was a quiet area yet within minutes of the vibrant nightlife of the Esplanade.
Stayed 4 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean and well appointed suite. Great location; very helpful staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, close to all the attractions that we wanted to see. Friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
staff was great, but room for us couple should have been the bigger one as we booked for 2 rooms, a couple and a single and I think we go the wrong rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in central Cairns. Plenty to do nearby. Port the pool was closed for renovation till 31/10/2025
Stayed 1 night in Oct 2025

2/10 Terrible

Carol

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noise from jackhammering started at 9am went all day had to leave to go out for peace and quiet it was my birthday very disappointed no refund or meal voucher worst hotel we've ever stayed complained to reception don't care
Stayed 2 nights in Oct 2025

2/10 Terrible

Janet

Liked: Cleanliness
Disliked: Staff & service
Late check-in via coded safe : Entry card would not work. Had to ask other guests to let us in and activate lift. Fortunately room entry was with a key! Rang after hours number which rang out. Unable to rectify problem until after 8next morning. Not happy! Severely limited our evening’s dining as we would be locking ourselves out.
Stayed 1 night in Oct 2025

8/10 Good

Gensuke

Stayed 2 nights in Oct 2025

8/10 Good

Gensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to restaurants, cafes and major tourist attractions. The room was spacious and neatly arranged but the building itself seems a bit dated. The breakfast at “The Chambers” was superb.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
The location and overall standard of the accommodation was as expected for a good price However, despite excellent reception and housekeeping staff the wake up call from drilling to repair the closed swimming pool at 9am after long flight from Singapore was unacceptable - please tell your guests about work being undertaken at the hotel in future - the offer of use of a nearby pool was helpful - the use of a nearby hotel room with no drilling would have been better !!
Stayed 2 nights in Oct 2025

2/10 Terrible

Manu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing and helpful staff. Rooms are spacious and comfortable just wish there were better blankets not warm enough. Overall lovely and comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just comfirtable and well equipped.Nice balcony
Stayed 3 nights in Sep 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine. Staff very friendly
Stayed 1 night in Sep 2025

4/10 Poor

Cristine

Stayed 1 night in Sep 2025

8/10 Good

Lawrence, Manassas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noce property. Great location. NOTE: IT DOES NOT HAVE GUST LAUNDREY SERVICES (EXPEDIA DESCRIOTION KS WRONG) ANAILABLE TO ALL GUESTS. ONLY TO TBOSE STAYING IN ONE OR TWO BEDROOM UNITS. we had to uograde.
Stayed 5 nights in Sep 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay for a night in Cairns
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Declan

Stayed 1 night in Aug 2025

10/10 Excellent

Frederick William Edwards

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and up to expectations!
Stayed 7 nights in Aug 2025

6/10 Okay

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except who ever stayed next door kept us up all night bashing the doors coming and going yelling out half the night and music up very high, this went on from 11pm till around 4am
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 7 nights in Aug 2025

8/10 Good

Ken

Stayed 6 nights in Aug 2025