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Park Regis City Quays

4.0 star property

Photo gallery for Park Regis City Quays

In-room safe, desk, iron/ironing board, cots/infant beds
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
LCD TV, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
6 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Hotel Room

Shower, free toiletries, hair dryer, towels

Standard Hotel Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Hotel Room

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Hotel Room

8.6 out of 10
Excellent
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive One-Bedroom Apartments

In-room safe, desk, iron/ironing board, cots/infant beds

Executive One-Bedroom Apartments

9.8 out of 10
Exceptional
(12 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Two-Bedroom Dual Keyed Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard One-Bedroom Apartments

Standard One-Bedroom Apartments

Standard One-Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Two-Bedroom Dual Keyed Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Cairns

A stay at Park Regis City Quays places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. .This hotel is 0.3 mi (0.5 km) from Reef Hotel Casino and 0.3 mi (0.5 km) from Cairns Convention Centre.

What's nearby

  • Cairns Convention Centre - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km
  • Cairns Esplanade - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Esplanade Lagoon - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬7 min walk
  • ‪Hemingway’s Brewery - ‬5 min walk
  • ‪Bar 36 - ‬7 min walk
  • ‪Four Cinq - ‬1 min walk
  • ‪Piccolo Cucina - ‬5 min walk

About this property

Park Regis City Quays

Park Regis City Quays offers 66 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 31 for adults and AUD 31 for children

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 31 for adults and AUD 31 for children
  • Self parking fee: AUD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Quays
Park Regis City
Park Regis City Quays
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Hotel Cairns
Regis City
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Cairns
Park Regis City Quays Hotel Cairns

Park Regis City Quays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anita

Stayed 1 night in Mar 2026

2/10 Terrible

Sonoe

Liked: Amenities
No hot water for shower at 10:00pm. Tried to call the front des for help but no one picked up the phone.
Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Yes the hotel staff were exceptional
Stayed 3 nights in Jan 2026

10/10 Excellent

William, ST PETERSBURG

Stayed 2 nights in Jan 2026

6/10 Okay

Dane Alec

Stayed 2 nights in Jan 2026

10/10 Excellent

William, ST PETERSBURG

Stayed 1 night in Jan 2026

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Was disappointed in the room we had, the balcony was a joke, tiny area outside that faced a wall. No sense of enjoying the tropics here. Room was clean which was good. The fire alarm went off and we responded by heading outside but staff didn't even communicate with us. Badly handled. Was so pleased we only had 2 short nights. The pool area was clean and in great location on roof top but very boring, no real plants etc, not atmosphere
Stayed 2 nights in Jan 2026

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed and pillows. No noise. Lifts maybe a little shabby. Long ramp to walk in. Not enough car parks but overall enjoyed my stay. One suggestion - how much trouble would it be to put a hand rail at toilet in all rooms as I have difficulty getting off a toilet and on one occasion nearly had to call for help.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was tidy. We stayed 2 nughts and had a pleasant stay. The staff at the front desk was very kind and let us store our luggage until our room was ready.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
The Apartment room we stayed in was lovely and spacious had all the things we needed had a wonderful stay the staff was so friendly and polite definitely coming back to this hotel .
Stayed 7 nights in Dec 2025

2/10 Terrible

Simone

I was upgraded to a room with a feint but undeniable sewage smell about it even though housekeeping left both aircons and three ceiling fans on for guest arrival. I can only imagine how the room I was originally assigned must have smelled like. Staff were polite. Management need to address the issue.
Stayed 1 night in Dec 2025

8/10 Good

Grant, Redcliffe

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Bazz

Stayed 1 night in Dec 2025

8/10 Good

Colleen

Stayed 1 night in Dec 2025

6/10 Okay

DIVAKAR

Liked: Staff & service
There was no breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Liked: Cleanliness
Disliked: Amenities
For an executive room, you didn’t get much. View was of a mud hole and another hotel, pool closed for repair.
Stayed 4 nights in Oct 2025

8/10 Good

Dennis

Liked: Staff & service, amenities, property conditions & facilities
My stay was great until I checked out. My deposit was returned, then I was continually harassed for a $10 late check out fee that I was told upon check-in that it would be taken out of my deposit. It was an error from your company staff that this was not done, (not mine!). After a few phone calls from you, your staff member decided to wave the $10. My point is that the error was made by your staff/not me!.
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, super clean and super quiet. I had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A welcoming staff and a room with a few dishes and cutlery made out stay easy and comfortable. It was a quiet area yet within minutes of the vibrant nightlife of the Esplanade.
Stayed 4 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean and well appointed suite. Great location; very helpful staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, close to all the attractions that we wanted to see. Friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
staff was great, but room for us couple should have been the bigger one as we booked for 2 rooms, a couple and a single and I think we go the wrong rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in central Cairns. Plenty to do nearby. Port the pool was closed for renovation till 31/10/2025
Stayed 1 night in Oct 2025