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Was very surprised that hotels.com rated this an 8.0. It was far from an 8.0. First we were put in a room that the bed was not made. Second room was in tact but had a whole in the room ceiling, and no drain plug in the sink. To say something positive I could say they did have clean towels and they did honor our wishes to be on the ground floor. The glass in casement upon entering the hotel lobby gave me the impression that this area is not so safe so one night was all I could take. Will be watching more closely the rates on hotels.com from now on.

A very nice and welcoming hotel Friendly staff and spacious rooms Breakfast was very good

Little vintage atmosphere but you won’t find better place for the price in this area. Everything you could need within walking distance. Also, a shared kitchen to use 24 hres to prepare your own meals if you want to save even more. Very secure area.

Worst hotel I’ve ever stayed at in my life

Good, calm and quiet place. Very good location! Staff were helpful and fast!

I reserved a king-sized bedroom. Upon check in they said they didn't have any left, that my reservation was only "a request"?!!! My 6'5" husband's feet dangled off the bed, and we had to sleep in separate beds! We had nowhere else to go as it was raining, and we had an event to get to shortly after we arrived. When we returned, we discovered that the television was not hooked up to any network, and we needed more towels. I called the front desk several times from THEIR phone with no answer. I then called the hotel directly from my cell phone and was put on hold for 15-20 minutes. I got dressed to walk down through the awfully smelling hallway (still on hold) to ask the front desk for assistance. Eventually, I was met by the hotel rep. I explained that I was on hold for quite a while, he said I must have dialed the wrong number - my phone clearly read Radisson - Hauppage? Regardless, they did fix the TV and provided fresh towels, it was just unpleasant getting it resolved. Room was clean, and they had a nice lounge area which we did not use, beds were creaky and we did not have a comfortable sleep due to the incorrect room issue. The snack stand was closed each time we were in the lobby. The staff was less than pleasant. I would make sure to call ahead to confirm your room type before heading out!