Hertfordshire ski resorts

Hotel and grounds are fabulous. Food could be better with more choice. Staff were helpful but lacking in training and let the standards down. Good value for money

Nice

The hotel was lovely and the staff are brilliant and very friendly and extremely helpful. My only complaint was the food ordered as room service was nearly cold by the time it arrived.

We have stayed here before and were very happy with our room and the surrounding gardens etc. But the hotel was obviously having issues with their TV's and telephones and was extremely busy so our TV didn't work and we didn't have a phone in our room. The staff tried to be helpful but couldn't rectify the situation. But it is a lovely venue and the breakfast was good.

Perfect hotel been coming here for the last 3 years wouldn’t go anywhere else

For some reason the rooms are always faulty these days this hotel used to be really good there seem to be some sort of maintenance issue and the staff are really unprofessional and brain dead.. such a shame are most the other branches you can’t really find a fault.