Compare Cheap Hotels in Mexico and Central America

I must say that in Mexico City when you are sick. The staff at the hotel is amazing. I was there with a trip you my wife. Lazaro is the concierge name . He got me a doctor in the middle of the night and the doctor gave me a prescription that 20 pharmacies would not dispense his doctor friend drove me to a pharmacy that would fill a prescription . I just want to give him recognition because he saved my vacation! What an amazing hotel! I have been all over the world but never had more caring people. They asked. Me every morning how I was end everyone address me by my name. 1000 stars for this hotel.

Great service

Clean room, friendly staff, we loved the buffet. Location is great. Our whole family completely enjoyed vacations.

the room was spotless; staff was friendly and helpful; beautiful setting!

Good

The only bad is that the details listed about this property stated that transfers to/from the airport were included. They weren't. They told me that that is a perk only for those who booked their stay through their site. However, that was minor. The place is stunning. Immaculate. The staff could not have been nicer and more accommodating. We loved our room and our ocean view. We snorkeled right there at the hotel beach. It wasn't the best snorkeling, but what do you expect from being at the shore. It was still fun. The water was warm and clear. The pool was fantastic. The pool waiters were on it, very attentive. The restaurants were great although some were a bit too high-brow for me. Others might love that though. I wanted some good ole Mexican food, like we get in San Diego. Instead their only Mexican food restaurant was super fancy with stuff like Mole sauce enchiladas. Not really my bag. Would I stay here again? Yes, in a heartbeat.