Wales ski resorts

Exactly what was needed to make our stay in Cardiff an excellent one. The food options for the restaurant are mostly available as room service and the quality is no less if you decide to dine in the extreme comfort of your room. The Spa is definitely worth a visit, my massage was muscle melting and I will definitely be staying here again.

I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-)

This is my go to hotel when i visit newport the staff are really friendly and helpful

Celebrating 45th anniversary Staff went the extra mile to make sure we had a great time. Room was exceptional ,very clean and had everything needed for a relaxing break.Bed was very comfortable 😌 and breakfast delicious.

I loved the hotel and it was a bargain price, no fault with it at all. The lady on reception was lovely, only thing that i thought "oh ok then" was when i saw the room cleaners in the corridor when i was leaving ,i smiled at him and saod mornkng, he just looked at me and didnt say a thing, but its early and hes at work so i cant blame him 😀

The catering staff were exceptionally helpful and friendly. Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement