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Shutters Hotel

3.5 star property

Photo gallery for Shutters Hotel

Exterior
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby sitting area
Fireplace

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
3650 Idaho St, Elko, NV, 89801
  • Place, Maverick Casino
    ‪15 min walk‬
  • Place, Gold Country Casino
    ‪16 min walk‬
  • Place, Elko Convention Center
    ‪2 min drive‬
  • Airport, Elko, NV (EKO-Elko Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(126 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

9.2 out of 10
Wonderful
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area

King Suite, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Elko

A stay at Shutters Hotel places you in the heart of Elko, within a 5-minute drive of Maverick Casino and Gold Country Casino. .This hotel is 1.3 mi (2.1 km) from Northeastern Nevada Museum and 1.3 mi (2.2 km) from Elko Convention Center.

What's nearby

  • Maverick Casino - 15 min walk - 1.3 km
  • Gold Country Casino - 16 min walk - 1.4 km
  • Ruby View Golf Course - 16 min walk - 1.4 km
  • Elko Convention Center - 2 min drive - 2.2 km
  • Northeastern Nevada Museum - 2 min drive - 2.6 km

Getting around

  • Elko Station - 5 min drive
  • Elko, NV (EKO-Elko Regional) - 6 min drive

Restaurants

  • ‪Good Time Charlee's - ‬5 min drive
  • ‪Maverik - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Coffee Mug - ‬5 min drive
  • ‪Red Lion Hotel & Casino Elko - ‬13 min walk

About this property

Shutters Hotel

Hotel with free breakfast, near Maverick Casino
Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at The Burger House serving the guests of Shutters Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
The Burger House - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Burger House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.95 per stay

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 875 out of 1291 reviews
Rating 8 - Good. 273 out of 1291 reviews
Rating 6 - Okay. 90 out of 1291 reviews
Rating 4 - Poor. 33 out of 1291 reviews
Rating 2 - Terrible. 20 out of 1291 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always honors my request of floor and location of room. Clean rooms and very nice amenities.
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place quiet and clean
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

No daily maid service

The breakfast buffet was uninspiring as usually is the case in these hotel deals. Powdered eggs, etc. No daily maid service. Had to fill out a door hanger card to get fresh linens and TP and then it was just left in the hall outside the door. Despite all this I would book here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Colby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was average. It was clean and the staff were nice but there continental breakfast was well before average. They probably would benefit from not posting it as an offering
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked here after a horrible experience with elkotel and it was a breath of fresh air of cleanliness. Although they do charge a 6% “utility” fee upon check out that I was told is their “resort” fee. Which for an average holiday inn type stay is pretty insane.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen, Sparks

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A great place to stay. Great location close to everything. Safe area to walk around in. Great breakfast. Will stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

10/10 Excellent

Valeri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Francene

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Monterey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern The breakfast was less than desirable but on par with other "breakfast included " establishments The breakfast staff were lovely The front desk staff not no Not rude, just not welcoming
Stayed 1 night in Aug 2025

8/10 Good

Sina

Business traveller
Liked: Cleanliness, staff & service
Very nice staff. Blow dryer did not work. The towels are worn out and need to be replaced.
Stayed 1 night in Sep 2025

8/10 Good

Luciano

Stayed 1 night in Sep 2025

10/10 Excellent

Khristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable hotel

This is a beautiful hotel. We had a king suite with a kitchen and sitting room in addition to the bedroom. The bed was incredibly comfortable. The breakfast was nice. The hot tub was relaxing. We had a great one-night stay and will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel and it’s been renovated recently. Upon check-in, it is three stories high and I asked if we could be on the third floor she says no I have you in 237. I asked if we could have a view of the hills she goes. Oh yeah, you can see. Upon getting to our room the keys did not work so I had to go all the way down the hall and back down and get the keys done. She did not apologize. When we open the door always stared at was a shingled roof. They have a dome I guess for the pool and that’s exactly what we look at. We were retired as we already had to go down there once we just stay in the room. The room is lovely. The hall is lovely. It’s just all done nicely. I would say the two blue chairs in the room. They must’ve got on sale. It is hysterical. I am 5 foot five. My feet will not sit on the floor if I sit back, I feel like I’m gonna big Humpty Dumpty chair. Very comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister was there only one night. Room was clean and comfortable. The staff couldn't have been nicer! Nicole, at the front desk, was very personable and efficient making check-in a great experience. Kirby, the manager, goes above and beyond to make sure his guests are taken care of. He served as our waiter in the restaurant. There were nine of us! He didn't miss a beat! Kirby, also, made sure that he was back in the early morning to drive my sister to the airport. She had such a great experience that they will be staying there when she comes in late October with her husband.
Stayed 1 night in Aug 2025

8/10 Good

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean, and a comfortable bed.
Stayed 1 night in Sep 2025