Shuttle was good, I did have a fire alarm on my first night, at 3:00am I was on the 6 Level, I work up in panic mode walk down 6 Floors waited until it was ok to go back up the my Room, walk up 6 Floors. That morning I asked Front Desk what was the cause, It turned out to be a false alarm. The Clerk promised me a free night from my 4 night stay, I emailed mailed the Manager twice and I have not gotten a reply from her, nor have I gotten any free night. Now why promise a guest something and not flow up on it. Very disappointed.