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Property needs updated. Better gym. Cleaning up the breakfast area.

This resort has so much potential to be a 5 star hotel. However, there’s some things that have to be addressed. Housekeeping is shaking. Our coffee area had old coffee drippings on the border. The bathroom was full of hair from previous guest. We stayed on the second floor and you could hear peoples dogs barking. There was a wedding that weekend and the reception went pretty late, music blaring but that’s fine. The issue came after the wedding the wedding party was hanging out in the hallway. Loud, thudding sounds and running back and forth. I was so annoyed. The bell man didn’t speak to us the entire weekend. We didn’t get a parking decal at check in nor instructions on the appropriate place to park. The gate attendant had to tell us when needed the whit rage for the car. Not only that we didn’t get scheduled room service. So at 3 we had to call and ask for it. Heather was so generous to try to make the room service issue right. She’s so kind and very nice. We were at the pool mid day and there were kids in the adults only area. I notified the front desk and they said they would send security. They did not. So the kids continued to annoy the patrons. You could see the frustration from the yelling, splashing and the ball constantly bouncing on their faces as well as ours. The driftwood wings at the bar are the best! Mikey is a fantastic bar tender. The wings by the pool are decent but not worth the price. I was charged $29 for 8 wings.

Clean resort that is perfectly located on the beach near some great restaurants nearby.

Want to trip to Hilton Head Island? Palmers Inn & Suites is the answer to stay with clean, spacious, well equipped rooms, comparatively affordable!

Pool wasn't open. No hot tub. No microwave. Breakfast , nothing to talk about. No hot food

Hot tub wasnt hot, the pool was warm though. The rooms were not worth $260/night. No microwave.