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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Lobby sitting area
Outdoor pool, pool loungers
Reception
In-room safe, desk, soundproofing, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪3 min walk‬
  • Place, Central Park
    ‪9 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed
  • City view

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(80 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

Similar properties

Lobby
Best Western Plus Burnaby Hotel
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,278 reviews
The price is NZ$254
includes taxes & fees
15 Feb - 16 Feb
Best Western Plus Burnaby Hotel

About the area

Burnaby

With a stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG in Burnaby, you'll be 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver. .This family-friendly hotel is 7.4 mi (11.9 km) from Vancouver Waterfront and 7.5 mi (12.1 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.2 km
  • Crystal Mall - 3 min walk - 0.3 km
  • Central Park - 7 min walk - 0.7 km
  • Swangard Stadium - 2 min drive - 2.0 km
  • British Columbia Institute of Technology - 2 min drive - 2.2 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Lavazza - ‬5 min walk
  • ‪A&W - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Coffee Loft - ‬4 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Family-friendly hotel with free parking connected to a shopping center in Burnaby
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Burnaby? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1059 out of 1466 reviews
Rating 8 - Good. 293 out of 1466 reviews
Rating 6 - Okay. 57 out of 1466 reviews
Rating 4 - Poor. 25 out of 1466 reviews
Rating 2 - Terrible. 32 out of 1466 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brady

Stayed 2 nights in Oct 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly staff and helpful always a must stay at in metro town
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the spacious, quiet room
Stayed 2 nights in Oct 2025

10/10 Excellent

Evangeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy parking. Great staff. breakfast included so convenient to the family with children.
Stayed 1 night in Oct 2025

10/10 Excellent

Xiaoming

Stayed 2 nights in Oct 2025

10/10 Excellent

Nolan, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST THE BEST HOTEL IN SO MANY WAYS and I do not have to say anymore actually! Trust me! Everything over 5 stars!
Stayed 2 nights in Oct 2025

2/10 Terrible

Insung

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. The staff are very friendly and helpful. The place is very clean. The breakfast is fantastic. The skytrain is right across the street. Thank you for a very enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Senthilkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, breakfast good and Nearby shopping place
Stayed 5 nights in Jul 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offered a crib for baby!
Stayed 3 nights in Oct 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and bathroom. Front desk staff Mukul was very helpful in addressing my concerns. We appreciated the welcome basket and personalized card in the room signed by Jenny. Small things make it very special for guests to feel welcome.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast, great hotel ammenities in the rooms. Loved the Dove products used in the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie, Kelowna

Stayed 2 nights in Oct 2025

6/10 Okay

Zuzana

Stayed 2 nights in Oct 2025

10/10 Excellent

Ovi

Stayed 1 night in Oct 2025

10/10 Excellent

Paula Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Room is clean, beds were quite too soft but that’s just preference.
Stayed 3 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Oct 2025

10/10 Excellent

Siu Lun, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It comes with free underground parking. The room is in a decent size. Right next to a huge mall with many restaurants around. Also skytrain is next to it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mei Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Evangeline, Sitka

4/10 Poor

Min

Stayed 2 nights in Oct 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Mohinder

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Stayed 2 nights in Oct 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and so many options near by and the skytrain right across the street. I will go again
Stayed 3 nights in Oct 2025