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Alexandra Hotel

2.5 star property

Photo gallery for Alexandra Hotel

Exterior
Breakfast area
Room amenity
Lobby
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.4 out of 10
Good
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Single Room

  • Sleeps 1

Double or Twin Room

  • Sleeps 2

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

  • Sleeps 4

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

  • Sleeps 3

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About the area

London

Located in London (London City Centre), Alexandra Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.8 mi (1.2 km) from Marble Arch and 1.3 mi (2.1 km) from Oxford Street.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Alexandra Hotel

Alexandra Hotel offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 244 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Daryl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
My room was next to another that was being renovated, so there was construction noise throughout the day. Internet access stopped each night. Very outdated and musty smelling.
Stayed 3 nights in Dec 2025

10/10 Excellent

MOHAMMED K

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Elevator a plus! Nice rooms with fantastic shower!
Stayed 6 nights in Nov 2025

8/10 Good

Mr David e

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed , enough tea and coffee facility’s and pleasant staff. Breakfast is ok , just a bit manic in the breakfast area due to the lay out of it , it’s all laid out on the way into the breakfast room where is the narrowest . always people in the way .
Stayed 1 night in Dec 2025

8/10 Good

Vanda

Travelled with family
Liked: Amenities
Clean room, comfy beds, good shower. Close to where we were visiting. Disappointed with breakfast limited choice of ham cheese chicken n egggs. Cereal n toast
Stayed 2 nights in Dec 2025

6/10 Okay

Norman

Stayed 1 night in Dec 2025

8/10 Good

Rosaline

Stayed 1 night in Nov 2025

10/10 Excellent

Tigesti

Liked: Cleanliness, amenities, property conditions & facilities
Its was excellent 👌
Stayed 1 night in Nov 2025

4/10 Poor

Theresa

Liked: Cleanliness, staff & service
Room ok but so much noise from above, hardly slept, so tired in the morning, missed breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

+ Warm water & decent shower +
Stayed 1 night in Nov 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities
Close to Paddington. Clean and tidy. Has a lift. Continental breakfast good. Powerful wall fan.
Stayed 1 night in Nov 2025

8/10 Good

Sharron

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good very spacious Was warm and had everything we needed for our loondon stay .. would stay again for price .. 4 adults in room
Stayed 3 nights in Nov 2025

2/10 Terrible

Lilian

Business traveller
Disliked: Staff & service, amenities
I had a terrible experience at this hotel. It doesn’t even deserve one star. Below are the issues I experienced during my stay: 1) A major disturbance occurred between approximately 2:45 a.m. and 4:30 a.m. on November 20. 2) During this time, 3–5 guests were involved in loud arguments and what appeared to be a physical altercation directly outside my hotel room. My door was kicked, and I was extremely frightened. I was staying alone, which made the situation even more unsettling for the remainder of the night. 3) The police became involved, highlighting the seriousness of the situation. 4) When the disturbance began, I attempted to contact the hotel reception multiple times, but no one answered, and no assistance was provided. 5) As a result, I was unable to sleep for the rest of the night. 6) At checkout, the receptionist was unprofessional and impolite. He did not ask about my stay, nor did he acknowledge or apologize for what had happened. 7) Most disappointing of all, Alexandra Hotel refused to refund my one-night stay, stating that the “current rules and restrictions for your booking apply,” which I assume refers to the booking being non-refundable. However, the hotel failed to provide a safe environment, acted irresponsibly, and let the customer down. I found their response rude and completely unacceptable. I do not recommend this hotel to anyone.
Stayed 2 nights in Nov 2025

10/10 Excellent

SOL GRACE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious, clean & near to the attraction. The staff were hospitable. Very nice experience..
Stayed 3 nights in Nov 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful, room clean. Windows were a bit draughty could hear a lot of noise from the street
Stayed 1 night in Nov 2025

2/10 Terrible

Amarjeet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor facility with high floor rooms for double bedrooms. Unsafe, if fire started on ground floor as smoke rises and is deadly with poly acrylic carpets which exhumes cyanide fumes! l feel unsafe there. l will not be going back there after my last booking!
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Grea
Stayed 1 night in Nov 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
The beds were comfortable and the bathroom was new. The breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Rashid

Stayed 1 night in Nov 2025

6/10 Okay

Amarjeet

Liked: Cleanliness
TV did not work as no signal was received within 95% of the channels.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Nearly spotless, the window frames on the inside need some tlc (Room 230).
Stayed 1 night in Nov 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities
Great bed close to paddington
Stayed 1 night in Oct 2025

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice glhotel cljust a block away from Paddington Station l. A very shoet walk to Hyde Park and Oxford Street. Typical London rooms. It offered a descent sized bathrooms.
Stayed 2 nights in Nov 2025

8/10 Good

Dmitry

Liked: Cleanliness
WiFi did not work at all, location is good.
Stayed 4 nights in Nov 2025