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Arriva Hotel

3.0 star property

Photo gallery for Arriva Hotel

Exterior
Exterior
Reception
Quadruple Room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, St Pancras Chambers
    ‪6 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

7.0 out of 10
Good
(70 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room

7.8 out of 10
Good
(43 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

  • City view
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

London

With a stay at Arriva Hotel, you'll be centrally located in London, within a 5-minute drive of The British Museum and Russell Square. .This hotel is 1.8 mi (2.9 km) from St. Paul's Cathedral and 2.1 mi (3.3 km) from Leicester Square.

What's nearby

  • St Pancras Chambers - 6 min walk - 0.5 km
  • The Harry Potter Shop at Platform 9 3/4 - 8 min walk - 0.7 km
  • Russell Square - 10 min walk - 0.9 km
  • University College London - 11 min walk - 1.0 km
  • The British Museum - 16 min walk - 1.4 km

Getting around

  • London (QQK-King's Cross Train Station) - 6 min walk
  • King's Cross & St. Pancras Underground Station - 7 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Creams Cafe Kings Cross - ‬4 min walk
  • ‪The Scottish Stores - ‬5 min walk
  • ‪Honest Burgers King's Cross - ‬6 min walk
  • ‪Cafe Plaka - ‬4 min walk
  • ‪Mildreds - ‬6 min walk

About this property

Arriva Hotel

Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
At Arriva Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1406 reviews
Rating 8 - Good. 470 out of 1406 reviews
Rating 6 - Okay. 338 out of 1406 reviews
Rating 4 - Poor. 145 out of 1406 reviews
Rating 2 - Terrible. 91 out of 1406 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness
Clean room. Great location about 5 mins walk from Kings Cross. Lift in hotel also. Friendly staff. Good value for money
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
The room was clean,although a little hot, but we turned off the radiator. The staff were very friendly and courteous.
Stayed 1 night in Dec 2025

8/10 Good

Ivor

Travelled with group
Liked: Cleanliness, staff & service
Good location,clean,nice staff,value for money for a short stay.
Stayed 1 night in Dec 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ideal for St Pancras and eurostar. Great pub just round the corner. Chap on desk was extremely friendly and helpful
Stayed 1 night in Dec 2025

6/10 Okay

Philippe

Okay.
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Good value for money, staff really friendly. Not exactly the Ritz but for a cheap price next to King’s Cross what can you expect
Stayed 1 night in Dec 2025

6/10 Okay

Nayim

Travelled with family
Disliked: Amenities
Room was decent for what we paid for. Only issue was that Wifi was too weak We were in the lower floor, right at the back, was very difficul with a pushchair.
Stayed 1 night in Dec 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 1 night in Nov 2025

6/10 Okay

Garry

Liked: Staff & service
Cheap and to be expected, 5 minutes from Kings Cross, good. Staff ok, cleaners friendly. Warning that the lift was out of action for our stay. Room was tiny, and cramped, couldn't get around foot of bed, and in need - like most of London - of a decent refresh. tB fine but so little room. Shower only, bathroom again tiny, if functional. Nice to be able to leave bags on last day, but anyone could have gone in, said "I have a bag left" and wandered out with whatever. Front desk staff didn't care.
Stayed 2 nights in Nov 2025

4/10 Poor

Kaori, Revere

Stayed 1 night in Nov 2025

4/10 Poor

Kaori, Revere

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator was out of order the entire time we stayed there, so we had to carry our luggages to/from the 2nd floor where our room was located on. The staff were nice and friendly. Our room (especially the bathroom) was so small you could barely get around without hitting yourself on something. The location is decent and is close enough to King’s Cross station (about 7-8 mins walk).
Stayed 3 nights in Nov 2025

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick, easy and the staff were very pleasant. Great location very close to Kings Cross station. The room was clean and a good size.
Stayed 1 night in Nov 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel for a short stay in Central London - Good value for the money.
Stayed 1 night in Nov 2025

2/10 Terrible

Wright

Travelled with family
Disliked: Staff & service
See the reviews regarding bed bugs and called to speak to them as my son has hypo-allergic skin and the staff member I spoke too was completely unhelpful with no empathy, he was restrictive of me speaking to management and felt completely uncomfortable with what I had read just before checking in. For customer service within a hotel it was appalling.
Stayed 1 night in Nov 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator wasn’t working but overall, it was great—front desk staff was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Steph

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, great staff and a decent basic clean room that was comfortable. Good value for the cheap price I paid. Only issue is the walls are so thin you can hear everything from the neighbouring rooms and the street is busy so you get a lot of traffic noise if you are on the front. Take earplugs even if you are a deep sleeper
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Travelled with family
Staff all very helpful. Rooms clean
Stayed 4 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean. Great value.
Stayed 1 night in Oct 2025

4/10 Poor

craig

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic Booked a triple room 3 beds for 3 lads, they gave us a double, emailed in advance and no response Shower didn’t work
Stayed 1 night in Oct 2025

8/10 Good

Peggy

Travelled with partner
Liked: Amenities
Ok there was no breakfast included
Stayed 5 nights in Oct 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in a very expensive city for people looking for a place that has a clean room to sleep and a clean bathroom in an excellent location. The standouts were definitely the friendliness and kindness of the staff. They were eager to help whenever we needed anything and made our stay very enjoyable.
Stayed 9 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean bedsheets & room conditions. I found a bed bug in the room.
Stayed 1 night in Oct 2025