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Arriva Hotel

3.0 star property

Photo gallery for Arriva Hotel

Exterior
Exterior
Quadruple Room
Reception
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, St Pancras Chambers
    ‪6 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(69 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(43 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

London

With a stay at Arriva Hotel, you'll be centrally located in London, within a 5-minute drive of The British Museum and Russell Square. .This hotel is 1.8 mi (2.9 km) from St. Paul's Cathedral and 2.1 mi (3.3 km) from Leicester Square.

What's nearby

  • St Pancras Chambers - 6 min walk - 0.5 km
  • British Library - 9 min walk - 0.8 km
  • Russell Square - 10 min walk - 0.9 km
  • University College London - 11 min walk - 1.0 km
  • The British Museum - 16 min walk - 1.4 km

Getting around

  • London (QQK-King's Cross Train Station) - 6 min walk
  • King's Cross & St. Pancras Underground Station - 7 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Honest Burgers King's Cross - ‬6 min walk
  • ‪Creams Cafe Kings Cross - ‬4 min walk
  • ‪The Scottish Stores - ‬5 min walk
  • ‪Mildreds - ‬6 min walk
  • ‪Cafe Plaka - ‬4 min walk

About this property

Arriva Hotel

Hotel with a restaurant, near The British Museum
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
At Arriva Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 377 out of 1459 reviews
Rating 8 - Good. 484 out of 1459 reviews
Rating 6 - Okay. 355 out of 1459 reviews
Rating 4 - Poor. 149 out of 1459 reviews
Rating 2 - Terrible. 94 out of 1459 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Steph

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, great staff and a decent basic clean room that was comfortable. Good value for the cheap price I paid. Only issue is the walls are so thin you can hear everything from the neighbouring rooms and the street is busy so you get a lot of traffic noise if you are on the front. Take earplugs even if you are a deep sleeper
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Travelled with family
Staff all very helpful. Rooms clean
Stayed 4 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean. Great value.
Stayed 1 night in Oct 2025

4/10 Poor

craig

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic Booked a triple room 3 beds for 3 lads, they gave us a double, emailed in advance and no response Shower didn’t work
Stayed 1 night in Oct 2025

8/10 Good

Peggy

Travelled with partner
Liked: Amenities
Ok there was no breakfast included
Stayed 5 nights in Oct 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in a very expensive city for people looking for a place that has a clean room to sleep and a clean bathroom in an excellent location. The standouts were definitely the friendliness and kindness of the staff. They were eager to help whenever we needed anything and made our stay very enjoyable.
Stayed 9 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean bedsheets & room conditions. I found a bed bug in the room.
Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The room was bare but was clean and the staff was very nice. For the price it was a decent room.
Stayed 2 nights in Sep 2025

8/10 Good

andrew

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not partake in the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staff were lovely, beds were comfy, quiet even with the window open.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the members of staff I met were very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Evyatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good location
Stayed 8 nights in Sep 2025

6/10 Okay

Amand

Travelled with family and small children
Liked: Cleanliness, staff & service
This was a cheap and clean place to stay in London a 5 minute walk from King's Cross station. It was functional, nothing fancy but we all slept like logs even though the beds were on the soft side. The shower had terrible pressure but wasn't expecting much. We would stay here again if cost is a factor on our next trip to London.
Stayed 1 night in Oct 2025

6/10 Okay

Nicola

Close and easy access to Kings Cross
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was lovely but a lot of noise from other guests
Stayed 1 night in Oct 2025

6/10 Okay

Delwyn

Liked: Cleanliness, staff & service
Basic room of a decent size. Convenient to Kings Cross station. Lift wasn't working. Friendly staff but they encouraged me to leave my room key with them when I went out which I found a bit odd.
Stayed 1 night in Sep 2025

8/10 Good

Qiheng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place tho no breakfast apparently
Stayed 4 nights in Sep 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
A basic hotel, close to King's Cross station. Ideal for a 1night stay between plane and train journeys. Room was quiet and clean and able to leave luggage on check out until our train trip.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude at check in. There was hair in the shower the bed was terrible
Stayed 1 night in Sep 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for this area, the rooms were comfortable are the staff were friendly.
Stayed 2 nights in Sep 2025

4/10 Poor

Antoinette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Room request not fulfilled

When booking I requested a ground floor or a room with access via lift as my Dad has limited mobility and rooms close together if possible. After we had checked in we were advised the lift was broken (whch I apprectite is an unforeseen event) and the only available rooms had stairs to get to the room as people had requested to swap. Although a member of staff did assist with my dads case up/down the stairs, I was given a 3rd floor room and had to take clothes out of my case to take to my room as I would not have been able to take the case up all those flights of stairs. We were also 4 floors apart so I would not have been able to assist him if there was an emergency. If they were unable to fulfil the request it would have been good to know in advance so I could have made alternative arrangements. Although there was a kettle, t.v and a hairdryer in the rooms they are extremely basic. The carpet throughout the hotel has seen better days and is loose in some parts. There are many other budget hotels in the area which are far better, I would not advise booking.
Stayed 1 night in Sep 2025