Best Western Mornington Hotel London Hyde Park

4.0 star property

Photo gallery for Best Western Mornington Hotel London Hyde Park

Exterior
Interior
Bar (on property)
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Hyde Park
    ‪4 min walk‬
  • Marble Arch
    ‪19 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

Executive Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • 15.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

With a stay at Best Western Mornington Hotel London Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 5 minutes by foot from Hyde Park. .This hotel is 0.9 mi (1.4 km) from Marble Arch and 1.4 mi (2.3 km) from Kensington High Street.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 4 min walk - 0.4 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Marble Arch - 19 min walk - 1.6 km
  • Oxford Street - 4 min drive - 2.3 km

Getting around

  • Lancaster Gate Underground Station - 3 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Nipa - ‬3 min walk
  • ‪Italian Gardens Café - ‬4 min walk
  • ‪Bizzarro - ‬6 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬3 min walk
  • ‪The Swan - ‬2 min walk

About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with a fitness center and a 24-hour business center
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Victorian hotel also features a fireplace in the lobby and a banquet hall.
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 258 square feet (24 square meters) of space consisting of a conference center and a meeting room.
To-go breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 35 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location. Well decorated. I would return. Staff were very polite.
Stayed 1 night in Mar 2025

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen Jean, Durham

Liked: Cleanliness, amenities
The Location, a short walk from Kensington Gardens, and the staff were amazing. There’s a Tube Station and city bus stop directly across from the gate to the gardens. I was able to catch a bus to Victoria Station, to see Wicked, at the Apollo Victoria Theatre. I will definitely return to this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Nice tucked away little hotel, very friendly staff who go above and beyond, rooms got slightly too warm and sink temperatures were tempermental but would recommend for a couple nights
Stayed 2 nights in Mar 2025

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel are first rate. No complaints at all. I've only got things to s
Stayed 1 night in Feb 2025

8/10 Good

WYNAND, Belton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location away from the hustle and bustle yet within walking distance from Kensington and Hyde Parks and several restaurants - I have to mention The Swan - I liked it so much I was there three days in a row! The staff was friendly and helpful, breakfast was the best I had in a long time, and I enjoyed a drink at the bar in the library several time. It’s a quaint small hotel that delivers!
Stayed 4 nights in Feb 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful,friendly staff. We were given an upgrade -rooms were lovely ,cery comfortable bed,good shower
Stayed 1 night in Feb 2025

6/10 Okay

Mark, Poole

Liked: Staff & service
Woken up both nights during our stay with a heavy footed person upstairs around 4am . Obviously not the fault of the hotel but not what we expected.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Elle

Stayed 2 nights in Jan 2025

10/10 Excellent

Isla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfy. Staff were very pleasant and knowledgeable about the local area and transport. Breakfast was lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Very central, walking distance from a Paddington main line station.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay on the edge of Hyde Park

Beautiful festive stat just before Christmas. Gorgeous hotel area with Christmas decorations. Room was clean and tidy with a lovely deep bath. Breakfast was exceptional and the staff really couldn't do enough for us.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Mornington Hotel London Hyde Park

Absolutely brilliant hotel and service, great location.
Stayed 1 night in Dec 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Cleanliness
The hotel is in a nice area, easy to get around, and walkable to restaurants and bars. The reception and bar area are nice. The rooms need some attention. The chair in my room had visible stains all over, the pillow smelled like mildew, and the room was absolutely freezing. I didn't have a thermometer, but I am guessing high 50F/low 60F degrees. I called to ask them to fix it twice. The first time the woman told me she would fix the temp, but nothing happened. The second time the man told me there was no way to change the temp because it's central heating and brought me a space heater that was covered in dust with a broken wheel so it was not stable--pretty big fire risk.
Stayed 4 nights in Dec 2024

8/10 Good

Matt

Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Really good welcome at the hotel and the location is excellent for Paddington and the underground. It was stated in the description, but the room was incredibly small and a little stuffy. Would certainly return to the area, but would need to have a better room if it was to be in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, cozy hotel!

The Best Western Mornington Hotel near Hyde Park was fantastic! Abz and Romina are both such delights! The room was a tad cold but nothing that couldn't be fixed with a space heater. 10/10 would recommend staying here if you're in London for a short trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff accommodating
Stayed 2 nights in Dec 2024

8/10 Good

RONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024