Best Western Victoria Palace

Photo gallery for Best Western Victoria Palace

Reception
Suite, 1 Queen Bed, Kitchen, Annex Building
Property amenity
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, Multiple Beds, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

Similar properties

About the area

London

A stay at Best Western Victoria Palace places you in the heart of London, within a 15-minute walk of Victoria Station Travel Information Centre and Thames River. .This hotel is 1 mi (1.5 km) from Buckingham Palace and 1.1 mi (1.8 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Apollo Victoria Theatre - 6 min walk - 0.6 km
  • Victoria Palace Theatre - 8 min walk - 0.7 km
  • Thames River - 10 min walk - 0.9 km
  • Buckingham Palace - 15 min walk - 1.3 km

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪Tozi - ‬4 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Roasting - ‬3 min walk
  • ‪The Prince Of Wales - ‬2 min walk

About this property

Best Western Victoria Palace

Hotel in London, near Buckingham Palace
Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 86 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 465 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vidyasagar

Stayed 3 nights in Oct 2025

10/10 Excellent

Qurrat

Liked: Cleanliness, amenities, property conditions & facilities
Over all good room cleaning management everything was on top
Stayed 1 night in Oct 2025

4/10 Poor

Jaetaek, Covington

Disliked: Amenities, property conditions & facilities
The quality of the room and amenities were far below expectations. Based on personal experiences, this hotel is probably a one or two star hotel at best.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent as were the breakfast staff. The reception staff couldn’t have been more helpful. Consequently I would definitely stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michael, Phoenix

Stayed 3 nights in Oct 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra attentive to my mother with her walker.
Stayed 3 nights in Oct 2025

4/10 Poor

fabian

Travelled with partner
Disliked: Amenities, property conditions & facilities
We made a booking for a room at this hotel, but at no point were we told that the room was actually in a different building, not the main hotel. On top of that, the building we were sent to didn’t have an elevator, so we had to walk to another street and carry our luggage to a separate building. It was very inconvenient and not pleasant at all. The whole experience was stressful and disappointing. I would not recommend staying here unless you get a room in the actual hotel building.
Stayed 1 night in Oct 2025

4/10 Poor

TORREN

Disliked: Cleanliness, property conditions & facilities
Room right next to reception heard everything all night and morning. Bathroom tiles coming up didn’t feel clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaynor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position . Maybe just a lift needed for the annexe for us oldies going up 2 flights of stairs but we managed it. Clean ,looks newly decorated. Very quiet absolutely recommend
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Gonzalo, DAVIE

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walkable to so many sites, we did them all. Annex building was very clean and new. Not a complaint just observation... small and not accessible at all. Be prepared and dont have big luggage.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Annex rooms are very small.
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

John, Plymouth

Travelled with family
Liked: Staff & service
Disliked: Amenities
This small room had very few amenities like hooks for towels and things to store clothes and had zero shelves to put toiletries. Think long and hard before having two in this room. (#16 in the annex). Hotel has zero extra things and small lobby.
Stayed 3 nights in Oct 2025

8/10 Good

ba anh luan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 10 min walk from the underground station. The room was clean but small. The staff is helpful and welcoming. Lots of restaurants and pubs nearby. Good stay overall.
Stayed 2 nights in Oct 2025

6/10 Okay

John, Port Saint Lucie

Travelled with family
Liked: Staff & service
Bathroom was small
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Stayed 7 nights in Oct 2025

6/10 Okay

dan

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at the annex which was not in the same building. It was close by. Less than a one minute walk.We had to walk up over more than fifty stairs-No elevator- Accessibility is definitely an issue for the annex. Room was compact but had what we needed. It was very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greater london
Stayed 1 night in Oct 2025